Business ProfileforApartment Advisors, LLC

Giving them one star seems generous. I should have noticed the red flags from the start. Same properties listed and never seems to be rented. I viewed 4 units at 3 locations and applied to 2 units, one with a co-applicant. At $35 per applicant this totaled $105 via AppFolio. I waited over a week for any response and non was received. I called the number on their website and got the same recording as when I scheduled the tour. No voicemail capability. I then proceeded to email their office and had my message kicked back to me stating it was unable to be delivered the message. I left messages on both their Instagram and ******** platforms and still nothing. It wasn't until I contacted AppFolio and made a complaint that no service was rendered for my payment, did I then receive an email confirming a refund. But again, not from Apartment Advisors but AppFolio. The following week, to my surprise, the listing for the same unit I applied for appeared back "on the market." I hit "interested" and got an ACTUAL response from Apartment Advisors calling me out for claiming they didn't exist. So, they're aware of their conduct and have the audacity to respond, after the fact. I advise anyone looking for a rental to NOT pay to apply unless you speak directly with a property manager live. Id also take a photo of the person showing the units as well.

We are very sorry to hear of your experience and very much appreciate your feedback. While we aren't sure what number / email you tried to reach us at, we do understand how frustrating it can be when you can't get a hold of someone. As a point of clarification, all of our available units are listed on our website and once a unit is rented the listing is removed from our website. Again, thank you for your interest in our units and for providing feedback on your experience (even if it was to vent your frustrations) as this will help us improve the experiences for others. We wish you the very best in your rental search. Mahalo!