Business ProfileforNorthwind Apartments

On June 9 2022. I started seeing roaches inside my apartment. I submitted a service request with maintenance and contacted the front office about my pest problem. They informed me that my previous neighbors had a bad pest problem and they were working on that issue. They did send pest control to my residence but unfortunately I still see roaches throughtout my home. June 19, 2022 I submitted another complaint of my AC unit not working properly. June 22, 2022 I contacted front office about the above complaint and they said they would send someone to my apartment as soon as they can. Same date I seen maintenance cleaning all day at the apartment with roaches. June 23, 2022 no one has contacted me or made attempts to investigate the problem with the AC. I contacted front office again, where lady stated," they were under staff and has an Air conditioning company enroute but unknown when they would get to my apartment beacuse of so many complaints." The temperature today is 102 degrees outside and my thermostat reads 89 degrees. I feel this is an emergency to prevent me and my family from heat exhaustion or any other medical emergencies that could come about in these extreme heat conditions. This issue needs to be addressed immediately for health and safety reasons.