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          Find a Location

          Tidal Wave Auto Spa has 9 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Tidal Wave Auto Spa

              115 E Main St Thomaston, GA 30286-4175

            • Tidal Wave Auto Spa

              1310 Houston Lake Rd Kathleen, GA 31047

            • Tidal Wave Auto Spa

              4820 Miller Rd Columbus, GA 31909

            • Tidal Wave Auto Spa

              7920 Veterans Pkwy Columbus, GA 31909-1724

            • Tidal Wave Auto Spa

              2707 Watson Blvd Warner Robins, GA 31093-2909

            Business ProfileTidal Wave Auto Spa

            Car Wash
            Multi Location Business

            Contact Information

            115 E Main St

            Thomaston, GA 30286-4175

            Get Directions
            Visit Website
            (478) 287-2500

            Customer Reviews

            1.47/5

            Average of 36 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            72 complaints closed in last 3 years

            50 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers car wash

            Business Details

            This is a multi-location business.

            Find a Location

            Tidal Wave Auto Spa has 9 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Tidal Wave Auto Spa

                115 E Main St Thomaston, GA 30286-4175

              • Tidal Wave Auto Spa

                1310 Houston Lake Rd Kathleen, GA 31047

              • Tidal Wave Auto Spa

                4820 Miller Rd Columbus, GA 31909

              • Tidal Wave Auto Spa

                7920 Veterans Pkwy Columbus, GA 31909-1724

              • Tidal Wave Auto Spa

                2707 Watson Blvd Warner Robins, GA 31093-2909

              Location of This Business
              115 E Main St, Thomaston, GA 30286-4175
              BBB File Opened:
              2/5/2015
              Business Management
              • Ms. Amanda Thompson, Account Manager
              Contact Information

              Principal

              • Ms. Amanda Thompson, Account Manager

              Customer Contact

              • Ms. Jennifer Rogers, Manager of Marketing
              • Ms. Mary Hightower
              • Ms. Paige Canfield
              • Ms. Amanda Thompson, Account Manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              72 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/18/2024

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Unanswered
              On Black Friday I went in for a car wash.... The female attendant told me that they were running a Black Friday special for the price for car wash I could get a month's worth of free washes. Nothing was mentioned about it would be a reoccurring charge of $44.97 after the first charge of $26. Two Days later I was charged $44.97 for the monthly subscription. I went to the tidal wave website and filled out a form to cancel the membership immediately. The company charged me three times after numerous phone calls and attempts to get this canceled, I'm currently waiting to see if they charge my card again for the March fees. And after several conversations they refuse to refund my money to my credit card, customer service representative says I'll have to take it up with my bank. I'm currently been overcharged $134.91, and have not been back to the car wash because I do not live in this town that the car wash is located in, and that being said would have never agreed to a monthly membership at a car wash but I do not live near.
              Read 71 More Complaints

              Customer Reviews

              36 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Heather G

              04/05/2024

              I was sold 12 gift cards and by the next month was charged over 600 dollars worth of membership fees. They are so dishonest and will not refund me the total amount claiming I knew that these were not gift cards. WHAT??? Who buys 12 memberships for one car? Why did they refund any of it then? Go at your own risk
              Read 35 More Customer Reviews

              Local BBB

              Better Business Bureau serving the Fall Line Corridor, Inc.

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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