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Average of 31 Customer Reviews
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Review fromVlad G
Date: 09/13/2025
1 starHorrible. Just horrible. Shipping from ***** and you only find out once you get your tracking number. Long delays due to customs and now have to pay import duty. Do not sue have to fight to get my money back. Most likely credit card
Best of Signs
Date: 09/15/2025
Hi ***** We are sorry for any inconvenience caused. As per our records, your concern has been addressed and full refund has been initiated for your order. Thank you for your cooperation throughout. Feel free to contact us in case you require any further assistance.Review fromNate K
Date: 08/30/2025
1 starI should have done some research and read the reviews before doing business with this company. Stay away do not order for them no matter how enticing he may look. I created the order paid for express shipping and service. Received a phone call from the company confirming my order so they can expedite the production and the shipping. Have never received any tracking for the order and the arrival date is past due. Extremely dissatisfied with this company. Do not use them. You've been warned.Best of Signs
Date: 09/01/2025
Hello ***** we are sorry for the inconvenience caused. We always strive to deliver products on time, and it is very unfortunate that you faced an issue. Please be assured that our team has contacted you via email and initiated a full refund request for your orders. Your feedback is very important to us, and we will take it into consideration to improve the customer experience. If you have any further concerns, please feel free to contact ****** be happy to assist.Review fromRobert B
Date: 08/25/2025
1 star?? WARNING: ************* Ever Avoid at All Costs!Ive been a loyal customer for 8 years, but this company has completely fallen apart. My last two orders were an absolute nightmare. I spent over 6 hours on the phone with customer support trying to fix their mistakes, and they still failed to deliver.I even paid an extra $200 for expedited shipping, yet the package arrived late AFTER my event making it completely useless. Thats $700 wasted on this order alone.Their customer service is incompetent, their shipping is unreliable, and their support team cant resolve anything. After years of loyalty, Ill never order from them again. If you value your time, money, or sanity stay far away from this company.Best of Signs
Date: 08/28/2025
Hi ******, Thank you for taking the time to share your experience, and please accept our sincere apologies for the frustration and inconvenience caused. We deeply regret that your recent interactions with us have not lived up to the standards you rightfully expectespecially after being a loyal customer for so many years.
As per the latest update on your order, our team has already processed a refund for the priority shipping charges as well as the difference in the product amount due to the requested changes. Rest assured, the refund will be reflected in your account shortlyit may take up to 7 business days to appear, depending on your financial institution.
We understand how critical timely delivery is, particularly for events, and we are truly sorry that we fell short. Your feedback is incredibly important to us, and we are taking it seriously to address the underlying issues and prevent such experiences moving forward.
We genuinely value your continued trust over the years and hope for the opportunity to make this right in the future.
Review fromKathyLynn W
Date: 07/03/2025
1 starTried to return an item that was bought in error. Merchant would not provide return info, said no return. No where is it stated no returns!!! It was not a custom order. 2 table cloths off a shelf, no special size or colorReview fromIris J
Date: 06/21/2025
1 starThis company should be shut down!!! My has not arrived for an upcoming event honoring a U.S. Veteran. I ordered from them because their address is based in ************* ***** order is sitting in ***** right now, customer service is in *****, after reading the reviews, I do not believe this company exist in the ***. I asked for the phone number to the ** location. They don't have one. And I'm not convinced that my order will arrive in time for this wonderful occasion. AND yes, I'm a victim of paying for priority shipping aswell!!!They should not be allow to operate with a U.S address without acutally being in the location. I am continuing an investigation into the address provided. I'm going to GA police if the address is bogus. DO NOT ORDER FROM THESE PEOPLE!!!! And please don't bother to respond with your scripted response....Best of Signs
Date: 06/24/2025
Hello ****, we're sorry for the inconvenience you experienced. We always aim to deliver products on time and strive for transparency in our process. As noted during checkout, the Priority shipping method you selected carries an 89% likelihood of on-time delivery and an 11% chance of a +1 business day delay. This information is displayed next to the shipping option on the cart page. Based on our records, your order was delivered within the timeframe associated with that method.
Wed also like to clarify that we are a global business, and it cannot guarantee where the production will happen for each product and order. Your order may be manufactured in the ************* or abroad. This is mentioned in our Terms of Use for customer reference. Additionally, we do have an operational facility in the ***, as stated on our website.Review fromJon F
Date: 04/17/2025
1 starI am a disappointed customer.I ordered this banner then canceled the order no more than 5 minutes later realizing that it was the wrong art work plus I missed out on a deal.The website allowed me to do this. So I put in a new order with the right art work and including the deal, which was only $5 off.Regardless of the website allowing me to cancel this order I received an email the following day saying too bad you cant cancel this. It's already been printed." WHAT?!So now I have two orders in. As a poor artist this is a lot of money for me.We had some back and forth emails about this. Eventually I got an email saying they would refund the shipping and tax which was a total of *****.I thought you were providing me with good customer service that youd give me back some of my money for the inconvenience plus would ship me the extra banner.INSTEAD. You gave me back half my money and are not sending me the banner. This was unclear. If youre not going to send me the banner I should receive a full refund. I have now given you $25.30 for free. YOU STOLE FROM ME. The website should make it more clear that you can not cancel an order or it should provide the appropriate options to cancel an order properly. This is not my fault. Please ********** NOT BUY FROM THIS COMPANY. But if you do, beware, make sure your order is perfect because you can not make any mistakes.Best of Signs
Date: 04/21/2025
Hello ***, were sorry for the inconvenience youve experienced. We strive to provide efficient service to all our customers, and its unfortunate that youve encountered an issue. Please rest assured, our team will be reaching out to you shortly to address your concerns.Review fromIsmael H
Date: 04/14/2025
1 starOur product arrived with damaged sides. We've contacted the company three times with no response. As of now, the product is unusable, and the lack of customer service is disappointing. We will update our review if and when we hear back from the company.Best of Signs
Date: 04/17/2025
Hello ******, we apologize for the inconvenience caused. We always aim to provide secure packaging and efficient service to all our customers, and it's unfortunate that you encountered this issue. As we can see, our team has contacted you via email and addressed your concern. However, your feedback is important to us, and we will definitely take it into consideration to enhance the overall customer experience.Review fromSwim Bike Run F
Date: 03/27/2025
1 starUTTER FAILURE: Misleading ***************** Promises!Twice this company has failed us spectacularly. Despite paying extra for "priority" shipping, orders arrived AFTER our events. Adding insult to injury? They deceptively ship from *****, despite a likely US presence.The core issue: they CANNOT deliver on shipping promises. "Extra extra priority" was useless. Second order, with ample lead time and MORE paid for "fastest" shipping, was FIVE DAYS LATE, missing our setup window. Their "priority" is a joke.NEVER ordering again. Operating with a US front while shipping internationally without transparency is unacceptable.While the lightweight product is okay (color can be off), it's overshadowed by shipping disasters and awful customer service. They dismissed our late deliveries, claiming "priority" was just an estimate, despite our premium payments.Fair prices and easy ordering don't excuse their unreliability and deception. As a non-profit, we can't waste funds on this. ***** this company unless you enjoy late deliveries from ***** and dismissive service. You've been warned.Best of Signs
Date: 03/29/2025
Hello *******, we sincerely apologize for the inconvenience. While we always strive for timely delivery, unforeseen circumstances like recent USA tariff changes caused a delay in customs clearance. Additionally, our design team has mentioned in the comment that the provided artwork contains neon colors, whereas we print in the **** color profile. This may have resulted in the color appearing different from your expectations. The order has been shipped out as per the approval on the artwork and comment.
We appreciate your feedback, and our team will be reaching out soon to address your concerns. Please note that as a global business, we cannot guarantee the production location for each ordermanufacturing may take place in ***************** or abroad, as outlined in our websites Terms of Use.
Review fromJeremy D
Date: 11/22/2024
5 starsI got my flag delivered when I expected it! The material is pretty thin, but it will work fine for my purposes. Thanks!Best of Signs
Date: 11/27/2024
Hey ******! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!Review fromKenisha B
Date: 08/06/2024
1 starTerrible. Terrible. Terrible. After receiving an order for a banner that I had to fight for, I used the banner once and it ripped. Even though I paid extra for better quality. When contacting the customer service, not only were they short & not helpful, they received to take responsibility or rectify the situation with a suitable solution. They offered a 15% discount off a new product. And as I asked, why would I purchase more from a company that doesnt sell great products. Dont purchase from them at all!
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