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Find a Location

Mavis Discount Tires has 1 locations, listed below.

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    Business ProfileforMavis Discount Tires

    Tire Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1605 Scenic Hwy N, Snellville, GA 30078-2131
    BBB File Opened:
    3/3/2021

    Industry Tip

    BBB Tip: A buyer’s guide to purchasing tires

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/18/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Mavis was supposed to replace all my tires, brakes, and starter. I was called during the brake replacement and told that my right front caliper needed to replaced. I agreed to replacement and any another recommendations that the mechanic had for my vehicle. I was told that I needed to pay for my vehicle on 07/13/2023 or I would be charged a 45 dollar fee. I was not in town and I paid over the phone. ***** and ******* both told me that my vehicle would be pulled into the garage overnight after I paid. I drove by that night the vehicle was left outside and unlocked, I took pictures of this fact. The next morning, I asked ******* if my vehicle had been pulled in the garage and he told me that it was, this was the first lie. Then, I notice in the vehicle a set of brand new wiper blades left inside. I was not notified that I had purchased wiper blades. I called and was told they were free, I am not sure if they were free or not this is second lie. I was never told about this. I never had the chance to review my bill because I rushed into paying to avoid an additional charge. Later, in the day I noticed a underbody coming off of my vehicle. I have picture of it coming off and I have pictures of places where the Mavis mechanics did not put the required screws back, this the third lie that the repair job was complete. The underbody cover was damaged due the Mavis mechanics not installing back onto the vehicle properly. I brought the underbody cover to Mavis on Saturday and was told that no one not could see it, that they could just put it back on. It was damaged and I requested a new one. ***** told me that he did not know if he could find one. It was alarming because he did not record this in the computer system. I have disputed the charge on my credit card and I taking my vehicle to another mechanic for review. My vehicle is still not starting, after Mavis replaced starter, this is forth lie as the repair job did not solve the problem.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Todd T

    1 star

    10/25/2021

    I went to have my car serviced and this company told me one price when I dropped the car off, when I picked it up it was a whole lot more than what I was told. The manager told me prices change and I was only given the estimated cost not the real cost. This is a scam !!!

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    BBB Atlanta & NE Georgia

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