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          Grainger Nissan has 1 locations, listed below.

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            Business ProfileGrainger Nissan

            New Car Dealers

            Contact Information

            1550 Chatham Pkwy

            Savannah, GA 31408-3024

            Visit Website
            (888) 717-5398

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
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            Business Details

            Location of This Business
            1550 Chatham Pkwy, Savannah, GA 31408-3024
            BBB File Opened:
            9/18/2013
            Business Management
            • Mr. Brandon Wigley, Manager
            Contact Information

            Principal

            • Mr. Brandon Wigley, Manager

            Customer Contact

            • Mr. Brandon Wigley, Manager
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/25/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I had an issue with my 2020 ****** car cranking up on 9/23/23 while I was at the gas station. I called ****** and they indicated my car was still under warranty and was issuing a tow to come get my car. They indicated the service dept for ****** closes at 6pm. When the tow guy showed he got my car started and directed me to come straight to ******. I arrived at 4:06pm and ***** was very great with her customer service. However, **** showed zero interest in assisting me with my issue. I sat for hours for the tow and he provided zero customer care.. ***** charged my battery and replaced my key fobs batteries. I'm disappointed that after sitting at a gas station that he felt easy about dismissing me. I also spoke to **** ****** but addressing my concern was beyond his privileges. He was nice but not the person to solve my problem. **** could have though.As a service manager making executive decisions should come in hand for customers who have been in distress. Not to mention... but I will mention.. the doors for service were still open. When ***** informed him of my issues he made no effort, no care and definitely no concern to my issue. I filed my complaint in ****** which further explains my level of disappointment.
            Read 2 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Angela F

            08/31/2023

            I have repeatedly received phone calls stating that I requested information about a new vehicle. After receiving about ****************************************** again. If I am interested in a new vehicle, I will come to the dealership. I received an email stating that I submitted a request for a new vehicle. The person who sent the email lists her title as Personal Assistant. I called, she answered, I asked to speak to the manager, she said she is the manager. I asked then why is your title Personal Assistant. She said that is a different program. She also said I see that you said in 2022 that you did not want us to call you but I did not think that included emails. What! I said do not contact me. Other than this I have been happy with my vehicle as well as the service department. Unfortunately, I will probably never buy a car from Grainger Nissan again. I find this aggressive harassment to get me to sell and buy a new vehicle a little over the top.
            Read 1 More Customer Review

            Local BBB

            BBB Serving Northeast Florida & The Southeast Atlantic

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