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Find a Location

Medical Weight Loss by Healthogenics has 1 locations, listed below.

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    Business ProfileforMedical Weight Loss by Healthogenics

    Weight Reduction Physician

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10779 Alpharetta Hwy Ste 130, Roswell, GA 30076-5678
    BBB File Opened:
    7/2/2012
    Years in Business:
    12
    Business Started:
    6/1/2011
    Type of Entity:
    Corporation
    Business Management
    • Bill Strong
    Contact Information

    Principal

    • Bill Strong

    Customer Contact

    • Bill Strong
    Additional Contact Information

    Fax Numbers

    • (800) 957-5209
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/17/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    Big promotion on medical Weight Loss is MONEY BACK guarantee if you do not loose weight. The first month is 20 pounds. I got an email from ***************** saying I need to loose weight to continue with the process of being an organ donor. When I went to the consultation it was painted perfect. She guaranteed I would loose thr weight or my money back. Unfortunately program did not work for me and I requested my money back. I got so much push back and flat told me I was not getting my money back. I trusted on program and consultant. I work hard for my money and I did it to be a donor so when 6 weeks passed and I only lost 5 pounds I deceived to ask for my money back. Thr representative always rude and say they don't give money back , even though that is the big promotion. Please assist me on this matter.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Latonya H

    2 stars

    03/26/2024

    Do Not, I repeat Do Not use this company. This program is overpriced and they make it seem as if you do not adhere to the program so you can not get a refund. They rush to sigh you up and then poorly explained information to you. Half of the time the computers were not working, they were out of paper to print reports, they were out of food menus. ******* is very nasty and rude when speaking to me when attempting to even cancel this program.She need to understand customer service. She did not even try to offer a negotiation.They really need to be shut down because they should not be allowed to do this to people, just No not sign up for this program. Dont even sign your dog up for this program.

    Medical Weight Loss by Healthogenics Response

    03/28/2024

    We are sorry to hear that our program was not a good fit for you. We strive to offer the best natural weight loss programs in our areas that provide the best sustainable weight loss results. Our number one goal is helping our clients get healthy and lose weight. We have now helped over ******* people lose weight and are in our 17th year in business. Our staff is fully trained at helping our clients reach their goals. We understand that it can be frustrating to feel like you cannot get your weight under control and our staff is trained to help you through your hang-*** to the best of our ability. That being said, any weight loss program cannot be effective unless it's guidelines are followed and ours is no different. Although we are empathetic and regret your disappointment, in keeping with our company policy, we are not able to comply with your request for refund. If you would like to speak with us further on this matter our Client Relations Manager would be happy to address your concerns & can be reached directly at ************.

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    BBB Atlanta & NE Georgia

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