Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Computer Software Developers

MyTAXPrepOffice

Reviews

Customer Review Ratings

4.79/5 stars

Average of 271 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSHIRLETT C

    Date: 08/25/2025

    5 stars

    V***** C***** EXCELENTE TRAINING DE BIENVENIDA AL SISTEMA
    COMPRENSIBLE EXPLICACION Y PACIENCIA


     

    MyTAXPrepOffice

    Date: 09/02/2025

    ¡Muchas gracias! Nos alegra mucho saber que la capacitación te resultó clara y útil. Nuestro objetivo es que te sientas segura al usar nuestro sistema y que tengas una excelente experiencia con nuestro equipo. ¡Bienvenida a la familia MyTAXPrepOffice!
  • Review fromMARILYN M

    Date: 08/25/2025

    5 stars
    MY FIRST YEAR. AND IT ALL HAS BEEN POSITVE. GREAT CUSTOMER SERVICE. I WOULD DEFINITLY RECOMMEND THEM.

    MyTAXPrepOffice

    Date: 09/02/2025

    We’re thrilled to hear your first year has been such a positive experience. Providing great customer service is always our top priority, and we’re grateful for your recommendation. We look forward to supporting you for many more years to come!
  • Review fromLINDA F

    Date: 07/18/2025

    5 stars
    This is my 6th year using MyTaxPrepOffice. Love this app. It does a great job of tax preparation whether you want to prepare the forms you know you need or be interviewed. Very efficient interface. Already bought my subscription for next year.

    MyTAXPrepOffice

    Date: 07/28/2025

    Thank you for being a loyal MyTAXPrepOffice user for 6 years! We're thrilled to hear that you enjoy using the software and find both the form entry and interview modes efficient and easy to use. Your continued trust and early renewal mean the world to us. We're looking forward to supporting your success again next tax season!
  • Review fromH KEVIN K

    Date: 06/19/2025

    5 stars
    THIS SOFTWARE IS VERY EFFICIENT FOR THE TAX RETURN PREPARATION

    MyTAXPrepOffice

    Date: 07/18/2025

    Thank you for your feedback! Providing reliable and streamlined tools for tax professionals is our top priority. We appreciate your support!
  • Review fromJay M

    Date: 06/16/2025

    5 stars
    I am very pleased with this product and its support. The software is user friendly especially if you have used other tax software. The value is outstanding and allows for more profit for the preparer. The training was very useful and efficient. I highly recommend this company and product.

    MyTAXPrepOffice

    Date: 07/18/2025

    Thank you for your kind words and recommendation! We’re so glad to hear that you’re enjoying the value, support, and ease of use MyTAXPrepOffice provides. It’s our goal to help preparers like you work more efficiently and profitably, and we're happy the training and support have been helpful along the way. We appreciate your trust and look forward to supporting you for many seasons to come!
  • Review fromNicole K

    Date: 05/15/2025

    4 stars
    This is my first year using this program. Switching from my previous program has been a bit of a learning curve, but I have been grateful for the initial training and the continued updates. When I have had a question or an issue, it has been answered reasonably quickly and explained thoroughly.
  • Review fromMary L

    Date: 05/05/2025

    5 stars
    I have been a customer for several years now and find the program easy to use and the support has been responsive when needed. I continue to use the product because of the customer service and ease of use.

    MyTAXPrepOffice

    Date: 05/19/2025

    Thank you for being a loyal MyTAXPrepOffice customer! We're so glad to hear that you find the program easy to use and that our support team has been there when you needed us. Your continued trust means a lot, and we're committed to providing the same great service and ease of use you’ve come to expect every step of the way!
  • Review fromKAREN M

    Date: 04/14/2025

    5 stars
    THE SOFTWARE IS FAIRLY EASY TO USE. I LOVE THE NEW INTERVIEW MODE. I DON'T LIKE HAVING TO SAVE THE RETURN OVER AND OVER AGAIN TO SIMPLE MOVES TO OTHER AREAS OF THE RETURN. I HAVE TRIED MANY OTHER PROFESSIONAL SOFTWARE AND THIS IS DEFINITELY MY FAVORAITE. I AM ON MY 4TH RENEWAL.

    MyTAXPrepOffice

    Date: 04/22/2025

    Thank you so much for your feedback and for sticking with us through four renewals—it means a lot! We're thrilled to hear that you’re enjoying the new Interview Mode and that MyTAXPrepOffice stands out as your favorite among the professional software options you’ve tried. We also appreciate your input about saving returns—user experience is a top priority, and feedback like yours helps us continue to improve. Thanks again for being a valued member of our community!
  • Review fromMonique W

    Date: 04/13/2025

    5 stars
    The software is very easy to use and the support team is knowledgeable and ready to help.

    MyTAXPrepOffice

    Date: 04/22/2025

    Thank you for your great feedback! We're so glad to hear that you find the software easy to use and that our support team has been helpful and knowledgeable. Your success is our priority, and we’re here whenever you need us. Thanks for being a valued part of the MyTAXPrepOffice community!
  • Review fromLUIS E H

    Date: 04/12/2025

    5 stars
    Excellent program at an affordable price. I have compared it to 3 other programs and have decided to stick to MyTaxprepOffice.

    MyTAXPrepOffice

    Date: 04/22/2025

    Thank you for the kind words! We're honored that you chose MyTAXPrepOffice after comparing it with other programs. Providing an excellent, affordable solution for tax professionals is exactly what we strive for. We truly appreciate your trust and loyalty—here’s to many more successful tax seasons together!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.