Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Computer Software Developers

MyTAXPrepOffice

Reviews

Customer Review Ratings

4.79/5 stars

Average of 282 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAngelica G

    Date: 11/22/2025

    5 stars
    I have used the MyTaxprep for years and Love them and would recommend. Great Software to use.

    MyTAXPrepOffice

    Date: 12/02/2025

    Thank you so much for your loyalty and kind words! We're thrilled to hear that you’ve been using MyTAXPrepOffice for years and loving the experience. We truly appreciate your recommendation and are glad our software continues to support your success. If you ever need anything, our team is always here to help!
  • Review fromAshley C

    Date: 11/19/2025

    4 stars
    I filed my first return using MyTaxPrep, and I’m genuinely impressed with how intuitive and efficient the platform is. The functionality has made the setup process much smoother, and I really appreciate all the guidance my rep. provided when we walked through the system together.

    MyTAXPrepOffice

    Date: 12/02/2025

    Thank you for sharing this wonderful feedback! We're thrilled to hear that your first return using MyTAXPrepOffice was a smooth and intuitive experience. Our team works hard to make setup and navigation as seamless as possible, and it’s great to know the platform’s functionality supported your workflow.


    We’re especially glad your rep was able to guide you through the system—personal support is something we’re proud to offer. Welcome to the MyTAXPrepOffice family, and please don’t hesitate to reach out if you need anything as you continue preparing returns!

  • Review fromKola O

    Date: 11/17/2025

    5 stars
    MyTaxPrepOffice is simply the best tax software that I have used.
    REMOVED

    MyTAXPrepOffice

    Date: 12/02/2025

    Thank you so much for your wonderful feedback! We're thrilled to hear that MyTAXPrepOffice is the best tax software you’ve used. Our team works hard to deliver a fast, reliable, and intuitive experience, and it means a lot to know it's making a difference in your workflow. We appreciate you being part of the MTPO family!
  • Review fromCrystal D

    Date: 11/10/2025

    5 stars
    She was amazing! She went over all sections thru in thru and was very detailed in instructions. She answered all questions when asked and walked me through all the questions and where to put the items.

    MyTAXPrepOffice

    Date: 11/14/2025

    Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience was so positive. Providing clear guidance, thorough explanations, and patient support is exactly what we strive for, and we’re glad she was able to walk you through everything step-by-step.

  • Review fromAmanda O

    Date: 11/08/2025

    5 stars
    The MyTaxPrepOffice is an affordable option to serve my clients. It has all of the forms I need to assist my small business owners as well. They are very friendly and helpful. They go above and beyond to serve their customers.

    MyTAXPrepOffice

    Date: 11/10/2025

    Thank you for your kind words! We’re so glad to hear that MyTAXPrepOffice has been a reliable and affordable solution for you and your small business clients. Our team takes pride in providing the tools and support tax professionals need to succeed, and it’s wonderful to know that our service made a difference. We appreciate your trust and look forward to supporting you for many seasons to come!
  • Review fromRobbye W

    Date: 11/03/2025

    5 stars
    This software seems to be nothing short of amazing! To have a one-on-one training with a person who actually takes time to answer all of your questions and hand walk you through the software is priceless. Thank you Andres for your attention to detail and for answering all of my questions. Looking forward to great things with this software.

    MyTAXPrepOffice

    Date: 11/10/2025

    Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with Andres and that the one-on-one training helped you feel confident using MyTAXPrepOffice. Our goal is to make sure every user feels supported and ready to get the most out of our software. We’re excited to see the great things you’ll accomplish this tax season!
  • Review fromBERTHA R

    Date: 10/27/2025

    5 stars
    Andres was very professional and patient. The program offers tons of options to make mine and my client's life easier. Their training department is excellent. I VERY RECOMMEND THIS PROGRAM.

    MyTAXPrepOffice

    Date: 10/31/2025

    Thank you so much for your kind words! We’re thrilled to hear that Andres provided professional and patient support, and that the program—and our training team—has made your workflow easier. Your recommendation means a lot to us, and we’re excited to continue supporting you and your clients!
  • Review fromKATIA H

    Date: 10/22/2025

    5 stars

    Excelente ATENCION, muy profesional, una explicación detallada clara y practica!!!


    (Translation: Excellent SERVICE, very professional, a clear and practical detailed explanation!!!)


     

    MyTAXPrepOffice

    Date: 10/31/2025

    ¡Muchas gracias por tu comentario! Nos alegra saber que nuestra atención y explicación fueron claras, detalladas y útiles para ti. Siempre buscamos brindar un servicio profesional y cercano, y nos encanta saber que cumplimos con tus expectativas.


    (Translation: Thank you so much for your feedback! We're glad to hear that our attention and explanation were clear, detailed, and helpful to you. We always strive to provide professional and personalized service, and we're delighted to know that we met your expectations.)

  • Review fromJean R

    Date: 10/11/2025

    5 stars
    I recommend this company to anyone who want to use them.

    MyTAXPrepOffice

    Date: 10/31/2025

    Thank you so much for your recommendation! We truly appreciate your support and trust in MyTAXPrepOffice. It’s always our goal to provide an easy, reliable, and efficient tax preparation experience. We’re glad to have you as part of our community!
  • Review fromLUNARD F

    Date: 10/11/2025

    5 stars
    I have been with MYTAXPREPOFFICE since 2015, with that said I am extremely satisfied. The program has grown to be and outstanding tax software provider.

    MyTAXPrepOffice

    Date: 10/31/2025

    Thank you for your continued loyalty and support since 2015! We’re thrilled to hear that you’ve been extremely satisfied and have watched MyTAXPrepOffice grow over the years. Your feedback motivates us to keep improving and delivering the best cloud-based tax software experience possible. We look forward to continuing to support your success for many more tax seasons! 

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.