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          Trash Away Sanitation has 1 locations, listed below.

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            Business ProfileTrash Away Sanitation

            Garbage Removal

            Contact Information

            PO Box 1567

            McDonough, GA 30253-1567

            Visit Website
            Email this Business
            (770) 668-4871

            Customer Reviews

            1.75/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            PO Box 1567, McDonough, GA 30253-1567
            Email this Business
            BBB File Opened:
            6/16/2016
            Years in Business:
            12
            Business Started:
            1/1/2012
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Kristin Cochran, Office Administrator
            Contact Information

            Principal

            • Kristin Cochran, Office Administrator

            Customer Contact

            • Kristin Cochran, Office Administrator
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/10/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I'm new to my Subdivision I just moved in on July 1st I feel I signed up with the wrong **************** Garbage Pickup they fail to pick up my trash last Friday then I called twice she said yesterday leave my trash on the curb they're coming after the end of their shift so I did have it still on the curb from last Friday then early this morning around 3:30am some animal got in my trash leaving a mess on my street and yard. The problem is I'm disabled and can hardly move around and shouldn't have to be cleaning trash in my yard because the Garbage truck did not pickup my trash now coming on 2 weeks and I paid for the service and cleaning up trash after being lied to by customer service still no show. I have lower back problems in my lower back, I had to go outside and clean up the mess before I get in trouble with our HOA folks here as a new customer I never expected to be dealing with this type of problem. I ended up pulling my trash back in. If they want the trash they need to come to the house to get it I'm not going to let this happens again. They need to refund me my money and I'm going to look into another trash company.
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            Read 3 More Complaints

            Customer Reviews

            8 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Deidra D

            01/29/2024

            I had the absolute worst customer service experience today with their receptionist ****** My trash pick up is scheduled for Fridays so I called Saturday and left a message since the office was closed. I was informed once before that if my trash isnt picked up to call the office within 24 hours and let them know. When ***** called she said that the trash can had been emptied however they left the additional trash as their policy states that I have to call and bag for any additional trash left outside the trash can. I asked her if there was a fee associated with this and she replied yes but she cant tell me the price. I asked her how much would it be to add an additional trash can which she stated it would increase my bill to $100 every 3 months then instantly she became annoyed as if I was bothering her. I asked to speak to a manager because he attitude was terrible and she literally said you can call back at 9am and hung up the phone. When I called back the manager ********* said she would review the calls since they are recorded but I highly doubt anything will happen as this seems to be the norm for this company.
            Read 7 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

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