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Find a Location

The Bortolazzo Group, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Bortolazzo Group, LLC

      677 Church St NE Marietta, GA 30060-1101

    • The Bortolazzo Group, LLC

      2518 Jimmy Lee Smith Pkwy Hiram, GA 30141-2068

    Business ProfileforThe Bortolazzo Group, LLC

    Medical Billing
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    21 complaints closed in last 3 years

    12 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Augusta Physicians Group LLC specializes in Emergency Medicine and Pediatrics

    Business Details

    This is a multi-location business.

    Find a Location

    The Bortolazzo Group, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Bortolazzo Group, LLC

        677 Church St NE Marietta, GA 30060-1101

      • The Bortolazzo Group, LLC

        2518 Jimmy Lee Smith Pkwy Hiram, GA 30141-2068

      Location of This Business
      677 Church St NE, Marietta, GA 30060-1101
      BBB File Opened:
      4/8/2009
      Years in Business:
      5
      Business Started:
      7/1/2018
      Business Management
      • Ms. Jennifer Newell, Complaint Specialist
      Contact Information

      Principal

      • Ms. Jennifer Newell, Complaint Specialist

      Customer Contact

      • Ms. Jennifer Newell, Complaint Specialist

      Customer Complaints

      21 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/22/2024

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      I went to the Emergency room at ******************************** on 5/28/2022 for a leg problem. Supplied them with my existing insurance card, in that I was just moving to ******* from **** and still had coverage. After months of wrangling with Wellstar to provide me with a total after the insurance payment, I finally received a bill from Wellstar for $ ******, which was knocked down from the initial $ *******. I paid the bill online on 5/21/2023. Lo and behold on 4/21/2024 I receive an email from the bloodsuckers at Bortolazzo demanding $500.00. I called their 800 number and ended up with some partial-English speaking "agent" in the Phillipines that couldn't explain why I "owed" the money.

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Henry P

      1 star

      10/30/2022

      We received a bill for medical services rendered on Friday 10/28, and on Sunday 10/30 at 6:35 PM, we received a second reminder that we have an outstanding balance. Their office hours are Monday-Friday 9 AM to 5 PM. I havent even had a chance to review their bill and compare it to my insurance EOB, and they are already harassing me for payment outside of their office hours. I havent even mentioned that the bill isnt even due until 11/10. This level of contact for a bill is unlike anything Ive ever witnessed in my life from a medical provider, and it comes across as completely unprofessional. Im sure this company would not like me harassing their physicians like this for a payment that is two weeks from the due date. Please change your practices.

      Local BBB

      BBB Atlanta & NE Georgia

      BBB Reports On

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