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Business Profile

Gutter Guards

HomeCraft Gutter Protection of North Georgia, LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for HomeCraft Gutter Protection of North Georgia, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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HomeCraft Gutter Protection of North Georgia, LLC has 12 locations, listed below.

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    Customer Review Ratings

    2.62/5 stars

    Average of 68 Customer Reviews

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    Review Details

    • Review fromMaurice M

      Date: 03/12/2024

      1 star
      My experience with them was their crafted sales pitch, that led me to confusion at the end. Although their salesman was knowledgeable in his presentation of their product versus their competitors; While I thought I was connecting with Gutter Guard, and their third party contractors for home gutter estimate it was HomeCraft, who showed up. BUYERS BEWARE. My home estimate according to the small print on their document turned out to be a SHADY LOCKED IN AGREEMENT to pay a 25% of the contract price or the cost of the materials purchased if I cancel after 3 days from date of acceptance or before the start of the job; and it had to be in mailing letter, no email nor fax options was provided. Their zipcode according to their document stated *****, not *****, which is the correct zipcode. Which left me without time to get a couple more estimates. All I wanted and agreed with them was for an ESTIMATE not a CONTRACT. It's dumbfounded to how sly it was. How did an ESTIMATE turned to an AGREEMENT, to pay that was never brought up or emphasise during what I thought was an ESTIMATE.

      HomeCraft Gutter Protection of North Georgia, LLC

      Date: 03/14/2024

      **************** that is untrue there is a number provided for you at the top right-hand side of the contract for you to call. Also, I would like to state that I cannot find you in our system as ever having an appointment with us by the first and last name provided nor the email address. Please reach out to us the number provided on the top right-hand side of contract. *************)

      HomeCraft Gutter Protection of North Georgia, LLC

      Date: 03/18/2024

      **************** that is untrue there is a number provided for you at the top right-hand side of the contract for you to call. Also, I would like to state that I cannot find you in our system as ever having an appointment with us by the first and last name provided nor the email address. Please reach out to us the number provided on the top right-hand side of contract. *************)
    • Review fromDarren B

      Date: 02/15/2024

      1 star
      I had a representative from HomecraftI come to nspect and get estimate for attic installation,it was raining at the time and he noticed my gutters overflowing with rain and leaking behind gutters so he tried to sell me gutters also and told me who ever installed them did a terrible job. Well founded out that there company installed them and because I want to get gutters repaired before attic repair no one will return my calls. Been leaving messages for over 3 weeks.Dont use this company

      HomeCraft Gutter Protection of North Georgia, LLC

      Date: 02/16/2024

      ******************** the above statement is untrue per our call records you spoke with our service manger on Monday who explained that you were our of your one year labor warranty and that there would be a service charge, to which you declined. If you would like to move forward with the service we would love to further assist you.
    • Review fromCarlos B

      Date: 01/21/2024

      1 star
      I really do like the work they did with my gutters - I was a new customer in an area they had never done business in before. I had several people coming to give me estimates, but I was pressured to try and sign that same day - by being offered an almost 75% discount to sign immediately (not my cup of tea). After the rest of the people came - I did go with HomeCraft. The credit portion of it is the issue now. I am constatnly not able to log in and pay my bill (I work in Tech, I know how to use usernames and passwords). I try to locate my account online with their partner Concora and seem to not have an account despite getting calls from them telling my I am due for payment. I was told no interest would be charged and interest is being charged on every payment. I think they offered me the a great deal of lip service when it came to financing this work - if you can pay it out of pocket I would highly recommend that.

      HomeCraft Gutter Protection of North Georgia, LLC

      Date: 01/23/2024

      We appreciate you taking the time to leave your feedback. We're sorry we didn't provide you with the best experience that we could have. Please reach out to us at ************* to let us know how we can improve.
    • Review fromLori T

      Date: 12/05/2023

      5 stars
      ****** was very knowledgeable and respectful! I would highly Recommend her for any of your gutter needs

      HomeCraft Gutter Protection of North Georgia, LLC

      Date: 12/06/2023

      We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at HomeCraft Gutter Protection.
    • Review fromSheila K

      Date: 12/01/2023

      5 stars
      *************************** came to the house to look at our gutters and was so respectful and very knowledgeable about the gutters. She was so pleasant to talk to and had the best smile.

      HomeCraft Gutter Protection of North Georgia, LLC

      Date: 12/04/2023

      Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at HomeCraft Gutter Protection and what we offer.
    • Review fromShala V

      Date: 12/01/2023

      5 stars
      Very impressed with *************************** at Homecraft Gutter Protection. She was very knowledgeable about their products and very respectful with her presentation. She took her time to answer all my questions and concerns.

      HomeCraft Gutter Protection of North Georgia, LLC

      Date: 12/04/2023

      Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at HomeCraft Gutter Protection and what we offer.
    • Review fromBlair K

      Date: 11/30/2023

      5 stars
      *************************** did an amazing job explaining everything was very professional and knowledgeable! such an amazing product will definitely be getting it soon!

      HomeCraft Gutter Protection of North Georgia, LLC

      Date: 12/01/2023

      Our team at HomeCraft Gutter Protection always strives for the highest standards. We are delighted we made your experience a positive one



    • Review fromCharles R

      Date: 11/27/2023

      5 stars
      So our gutters have been failing for years. **************************************** came out and installed a new system and one year later, we have never had an issue nor had to clean our gutters. I would recommend this product and company to everyone. They were on time and professional.

      HomeCraft Gutter Protection of North Georgia, LLC

      Date: 11/28/2023

      We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing
    • Review fromJanice A

      Date: 11/22/2023

      5 stars
      ***************************** came to my house and helped me with new gutters and guards! He was very professional and knowledgeable. This company does wonderful work!

      HomeCraft Gutter Protection of North Georgia, LLC

      Date: 11/24/2023

      We are thrilled to hear that you have nothing but amazing things to say about our team at HomeCraft Gutter Protection and what we offer.
    • Review fromMelissa L

      Date: 11/17/2023

      5 stars
      **************** was very professional and explained everything thoroughly and their product speaks for itself! Looking forward to having their guard installed in the near future! Highly recommend!

      HomeCraft Gutter Protection of North Georgia, LLC

      Date: 11/20/2023

      We are thrilled to hear that you have nothing but amazing things to say about our team at HomeCraft Gutter Protection and what we offer.

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