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Business Profile

Towing Company

Tara Wrecker Company

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/28/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    August 27, 2025I am filing a formal complaint regarding the actions of **** Towing involving my trailer. On August 27, 2025, my trailer was towed and I was subsequently charged $700 for its release.When I attempted to retrieve my trailer, I was refused access solely because I was on crutches due to a medical condition. This refusal to allow me to retrieve my property is a violation of the Americans with Disabilities Act ****** which requires businesses to provide reasonable accommodations for people with mobility impairments. Denying me access because of my disability was discriminatory and unlawful.Additionally, the towing fee of $700 appears to be excessive and potentially unlawful under state towing regulations. I request that this fee be reviewed for compliance with state law.I am requesting the following actions:1. A full investigation into **************** conduct.2. A refund of the excessive towing charge of $700.3. Written assurance that **** Towing will comply with the *** and state towing regulations going forward.*** protections for mobility devicesCrutches are protected as mobility aids: The *** explicitly includes manually

  • Initial Complaint

    Date:07/06/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    THEY ARE SCAM PEOPLE AND OVER CHARGING PEOPLE THEY ARE MISLEADING PEOPLE WITH THIER SIGN IS SAYING ONE PRICE AND THE OTHER SIGN SAY DIFFERENT PRICE. THE DIFFERENT SIGN IS AT THERE OFFICE AND IS NOT POSTED FOR THE OWNERS OR CUSTOMERS TO SEE ALSO IT DOES NOT SAY ANYTHING ABOUT YOU HAVE TO PAY MORE BECAUSE OF THE SIZE OF YOUR CAR

Tara Wrecker Company is NOT a BBB Accredited Business.

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