Business ProfileforPrecision Tune

I took my **** ********** Super Beetle to Precision Tune to have them to replace the spark plugs, spark plug wires, and distributor on August 22, 2023. When I came and paid and took the vehicle I noticed that the shifting was very sloppy. I had an appointment that I was late for and to get to it. I went back. I notified ***** about the situation. He told me to bring it in the next week which I did. *** was working there that day and the next thing I know they are pulling my car out of the bay and told me that it would take all day to figure out and would need to reschedule. I rescheduled and went back and was told they are not going to fix it. ***** told me to take it to a ********** place and have them fix it. I asked are you going to pay for it and he said no. I explained the person did it they should fix it. He then went on to say his mechanic (30 yrs old) has driven many Beetles. I offered to to get a letter from a different mechanic that drove my Beetle and *** said it was not needed. Now they are refusing to work on my Beetle they messed up