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Find a Location

Penske Used Truck Center has 171 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPenske Used Truck Center

    Auto Renting and Leasing
    Looking for more information? Access the headquarters listing for Penske Truck Leasing Co. L.P., Inc.
    Read more
    The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

    Additional business information

    Advertising Review:

    BBB's role in the marketplace is to ensure the public's confidence in advertising and promote trust in business.

    In BBB's general review of Penske Used Truck Center’s website, an advertised claim(s) was found for which we requested written substantiation.

    BBB reviews advertising on accredited and non-accredited businesses in every medium. Our request is based on BBB's Code of Advertising Standards that can be found at

    https://www.bbb.org/code-of-advertising

    BBB's requests are based on these specific codes:

    The complete BBB Code of Advertising may be viewed online at https://www.bbb.org/code-of-advertising. For reference to the standards in question, please see the specific guidelines below:

    1.0: Basic Principles of the Code

    1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.

    1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.

    1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.

    1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.

    11. “Up to” price savings claims

    11.1 Where a savings claim (for example, “save up to 40%”) covers a group of items with a range of savings, the number of items available at the maximum savings must comprise a significant percentage, at a minimum 10%, of all the items in the offering, unless local, state or provincial law requires otherwise.

    11.2 To avoid confusion or any possible deception, an advertiser should consider including a disclosure of both the minimum and maximum savings available under the offer. In such an instance, the advertiser must avoid any undue or misleading display of the maximum.

     https://www.penskeusedtrucks.com/

    We contacted the firm regarding the specific advertising below

    1. Our Manager's Specials are priced to offer you significant savings with up to 25% off list.

    To date, the firm has not responded.

    See all additional business information

    At-a-glance

    Customer Reviews

    1.31/5stars

    All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

    Average of 70 Customer Reviews

    Customer Complaints

    206 complaints closed in last 3 years

    76 complaints closed in last 12 months

    All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

    This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

    View HQ Business Profile

    Related Categories

    Overview

    Personal & Commercial Truck Rental & Leasing, Lease& Maintenance, Logistics Solutions, Used Truck Sales

    Business Details

    Location of This Business
    1481 Dogwood Dr SW, Conyers, GA 30012-5129
    Headquarters
    2675 Morgantown Rd, Reading, PA 19607-9676
    BBB File Opened:
    12/27/2017
    Years in Business:
    55
    Business Started:
    1/1/1969
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Renting a car

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

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