Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Maaco Collision Repair & Auto Painting has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMaaco Collision Repair & Auto Painting

    Auto Body Repair and Painting

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1300 5th Ave, Columbus, GA 31901-2177
    BBB File Opened:
    6/17/1999
    Years in Business:
    24
    Business Started:
    6/17/1999
    Business Started Locally:
    5/1/1996
    Date of New Ownership:
    7/23/2010
    Business Incorporated:
    6/17/1999
    Type of Entity:
    Corporation
    Alternate Business Name
    • Huntford, LLC
    Contact Information

    Principal

    • Mr. Hunter Bryan, Owner

    Customer Contact

    • Mr. Hunter Bryan, Owner
    Additional Contact Information

    Fax Numbers

    • (706) 571-9504
      Primary Fax

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/14/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My car was left at Maaco to be repainted on ***** ** ****. I picked it up on ******* ***** **, and paid the bill in full in the amount of $550.00. One problem is that the emblem on the lift gate was NOT removed as requested, but painted over, and it looks terrible. There is also a lot of body paint on other parts of the car, not just a little bleedover, but noticeable spots. The major problem is that my battery was dead when I tried to start the car after paying. Maaco "jumped" the battery, said it would be fine if I was driving to *******. When I asked why the battery was dead, I was told that they "baked" the new paint onto the car and that made the battery go dead. I drove home to ******* with no problems. When I tried to start the car the next morning (***** **), the battery was again dead. I called Maaco, they wanted me to bring the battery in but I had no way to get there with a DEAD BATTERY, and no one to give me a ride. They said someone would call me back, but no one did. I replaced the battery that evening, and while going home, heard a loud BANG. When I got home, we checked under the hood and found a roll of tape on the serpentine belt that was NOT there when the new battery was installed. There was also a "shred" of belt under the hood, so I took it into ***** the next day. ***** said the roll of tape had shredded the belt and gave me a handful of rubber pieces that had come off during the drive to their shop. They said it was unsafe to drive unless replaced, that the belt was wiggling and could burn out the engine. I had them fix the belt immediately. I called Maaco after getting home and advised that I had spent $320.93 total to repair damages to my car caused by the company/employees. I was told by the receptionist that she would call back later today (***** **) without fail and we could "work something out". SHE NEVER CALLED. I am out of $320.93 due to Maaco and its employees. I do not have time to keep calling them.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    Better Business Bureau serving the Fall Line Corridor, Inc.

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.