Business ProfileforMilton Ruben Chevrolet

We bought the car (2014 **** ********) on *** of September (2022). We noticed as soon as we got it that it jucks and jolts whenever you're driving, but didn't think nothing of it because it was a used car. The next day we were running errands and when I went to start the car... I put it in drive and it went backwards, so I had to turn it off and back on before I was able to leave. That same day we took it back to the dealership (Milton Ruben) and told them to look at it. When we got it back the next day they said nothing was wrong with it and didn't show us the report. Let's say a week go by of nick and nats of the car acting up til one day we went to start the car and the engine light came on and the car wouldn't move, so once we got it started we took it to********* to get a free engine check and the results came back saying that we there was a problem with the power train system (Code P1D88). When we brought it back to dealership and told them the problem they did a check on the transmission and brakes and charged us $177. They were still saying nothing was wrong. We drove it for a while with the same problems occurring, til we took it to them AGAIN and this time they held the car for 5 days while I had to***** to work with money out of my pockets. I called them for 3 days straight and every time I called them they said the worker is working on it will call me when it's ready but I never received a phone call. When I went to pick it up they had it in a garage sitting ready to go telling me nothing was wrong and that the auzozone worker cleared the code, so I went to a different********* and got the same results (P1D88) and the worker stated that they do not clear the code. I feel as if this is unacceptable the way they treated me and this situation.