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Find a Location

Georgia Lottery Corporation has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Georgia Lottery Corporation

      250 Williams Street Suite 3000 Atlanta, GA 30303

    • Georgia Lottery Corporation

      2907 Washington Road Augusta, GA 30909

    • Georgia Lottery Corporation

      2517 Airport Thruway Columbus, GA 31904

    • Georgia Lottery Corporation

      1345 West Walnut Avenue Dalton, GA 30720

    • Georgia Lottery Corporation

      1680 Executive Drive South Duluth, GA 30096

    Business ProfileforGeorgia Lottery Corporation

    Multi Location Business

    At-a-glance

    Customer Reviews

    1.34/5stars

    Average of 38 Customer Reviews

    Customer Complaints

    71 complaints closed in last 3 years

    24 complaints closed in last 12 months

    BBB Rating & Accreditation

    This business is not BBB Accredited

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Georgia Lottery Corporation has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Georgia Lottery Corporation

        250 Williams Street Suite 3000 Atlanta, GA 30303

      • Georgia Lottery Corporation

        2907 Washington Road Augusta, GA 30909

      • Georgia Lottery Corporation

        2517 Airport Thruway Columbus, GA 31904

      • Georgia Lottery Corporation

        1345 West Walnut Avenue Dalton, GA 30720

      • Georgia Lottery Corporation

        1680 Executive Drive South Duluth, GA 30096

      Location of This Business
      250 Williams Street Suite 3000, Atlanta, GA 30303
      BBB File Opened:
      6/1/2004
      Years in Business:
      30
      Business Started:
      6/29/1993
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 AM
      T:
      8:00 AM - 5:00 AM
      W:
      8:00 AM - 5:00 AM
      Th:
      8:00 AM - 5:00 AM
      F:
      8:00 AM - 5:00 AM
      Business Management
      • Ms. Margaret DeFrancisco, President/CEO
      • Public Information Department
      Contact Information

      Principal

      • Ms. Margaret DeFrancisco, President/CEO

      Customer Contact

      • Public Information Department
      Additional Contact Information

      Fax Numbers

      • (404) 215-8871
        Primary Fax

      Email Addresses

      Customer Complaints

      71 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/19/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Resolved
      The Georgia Lottery has a website where you can sign up, this website refuses to accept my information from my Georgia Drivers License. No one will address the issue. Very unprofessional for an organization that is supposed to do good.
      Read More

      Customer Reviews

      38 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jermaine B

      1 star

      02/14/2024

      I recently purchased $300 in Monopoly $10,000 A Week For Life scratch off tickets with the false pretense that I would have a 2nd chance for $10,000 a month for life. Nothing on the back or front of the scratch off states it is an expired promotion, when I go to the website to enter in my scratch offs it would not allow me and says the game will start February 16 2021. I am thinking this is an error especially because they are selling current tickets in the store promoting a 2nd chance for life sale promotion. I call the company and a gentleman tells me that the game has ended and I should have done my due diligence before purchasing the tickets. As if I was in line at the gas station saying to myself I better check if this off is still valid no this is false advertisement and I want my money back.

      Local BBB

      BBB Atlanta & NE Georgia

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