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Business Profile

Storage Units

Storage Post Self Storage

Headquarters

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BBB Accredited BusinessA Rated by BBB

Reviews

This profile includes reviews for Storage Post Self Storage's headquarters and its corporate-owned locations. To view all corporate locations, see

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Storage Post Self Storage has 35 locations, listed below.

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    Customer Review Ratings

    1

    Average of 12 Customer Reviews

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    Review Details

    • Veronica B

      Date: 02/02/2023

      This is a terrible storage business. If I could give them a -0 that would be the score. I called to ask if they would prorate my payment since I will be moving out on February 4, 2023, and I just called today February 2, 2023. I was told that since my payment was due on January 2, 2023, they couldn't prorate past 5 days. Then they charged me the $15 late fee on top of that and get this the first person I talked to was ***** who didn't tell me he was the manager, even when I asked to speak to one. Worst storage place ever.! Beware! of using them for storage!

    • Anna S

      Date: 12/18/2022

      If I could give 0 stars I would. I had a unit with Storage Post for over a decade due to their claim that they had climate controlled units. In theory, this should've given me peace of mind but instead it was a nightmare. For over 10 years I had also been paying all of their increases and the additional insurance coverage for an extra fee. Most recently, I found my items were damaged and I filed a claim. They not only took a long time to respond but denied my claim entirely. No remorse, no accountability, not even an apology. After seeing my items being damaged, why on earth would I continue to pay them, I indicated my wish to vacate the unit minus the damaged items (as outlined on their claims form, you were not allowed to remove the damaged items), I contracted COVID and spoke with the manager as I ended up needed a few more days to clear the unit out. I paid for those additional days. However, they continue calling/emailing me to bill for something I made clear was vacated. You would think after having them rob me for over 10 years and damaging my items it would be enough but it's not for them. I have repeatedly asked them to cease and desist all communication with me. I would NOT recommend this facility if you plan on storing anything of meaning. If you want to store junk and pay an absurd amount of $ to do so, go ahead but in that case I suggest a dumpster. You have been warned!

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