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Average of 5 Customer Reviews
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Review fromEddie H.
Date: 06/12/2025
5 starsImproveIT! of Atlanta did a good job!Review fromKitty M.
Date: 02/27/2025
5 starsI would recommend them because they came in, did a quick swift job, and did a good clean up. It was an amazing experience with ImproveIT! of Atlanta, LLC.
ImproveIt! of Atlanta, LLC
Date: 02/28/2025
Thank you ***** ***** for taking the extra time to submit a review on the BBB. ImproveIT of Atlanta appreciates you and very happy to know that your experience was 5-STAR! Again, thank you for your posted experience.Review fromJanetta E
Date: 09/05/2024
5 starsWe just had our roof replaced 08/29/2024. So far, we are satisfied with the quality and the time it took to for the roof replacement. It was a one-day job. We are pleased with the work and customer service.ImproveIt! of Atlanta, LLC
Date: 09/06/2024
Thank you for taking the time to submit a BBB review. ImproveIT! of Atlanta strives to make certain EVERY customer has a ****** installation and service experience, we are happy to know that you are satisfied with your roof replacement.~IMPROVEIT! APPRECIATES YOU!Review fromStephen B
Date: 05/31/2023
3 starsNot happy with them at the moment. **************** is severely lacking. We had to get them back out after multiple calls due to their not installing all of the vents they charged for. Finally had to send them pictures of the roof verifying they failed to add two additional vents.Now two years later we have noticed a leak around one of the pipes. Not sure how long the leak has been ongoing as it was very slow. Regardless we are having to replace damage in the main floor ceiling where water has dripped down the pipe. Probably a simple fix on the boot covering the pipe, but they are extremely difficult to respond. They don't do repairs except Fridays and Saturdays due to installs during the week (understandable). They were supposed to contact me about setting a time on a Friday or Saturday, but contact was not made. Got the same runaround the next time I called. Will not recommend them.Review fromSusan K.
Date: 02/07/2023
1 starI had a roof put on 11/30/21 and it was a leak over a bay window in my dining room ceiling, they sent someone out on 12/22 and they put some type of black sealant over the window outside and not the leak is going down the walls and destroying the molding and I am getting the run around. I had my insurance company come out and accessed it and it was determined that some of the roofing was not done right also there is leaking g upstairs the roofing company is trying to say that it's the air-conditioned leaking they are denying everything.ImproveIt! of Atlanta, LLC
Date: 02/08/2023
ImproveIT of Atlanta has gone out to inspect the roof (an alleged leak by the homeowner in an upstairs bedroom). Upon inspection it was found that the leak was due to a condensation AC line in the attic.
*(Pictures were provided to the homeowner).
The homeowner is now stating there is another leak from her bay window - this could not be possible due to the flashing along the windows.
ImproveIT has offered to go back out to inspect, the homeowner has refused and stated her schedule wouldn't allow for the time proposed.
Additionally, you said the insurance company came out - you never sent the pictures or contact information from this person, although, we have requested this information.
Lastly, I am not sure what else this homeowner expects, we've done our due-diligence to address her concerns - if she's not open to the inspection, there is nothing else we can do.
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