Business ProfileforPalmerHouse Properties, LLC

My family and I thought we were buying a newly built home in Dogwood Manor from seller ******. This experience has been a nightmare and still is to date. ****** has never properly introduced herself to us out of the 14-mo. process. She got our deposits and ******* money, and our agent had a hard time communicating our concerns to her. The project design and workmanship on the house is POOR QUALITY! The house had a flood before closing due to their unqualified contractors. We were rushed to close under false pretense that everything was fine. After we moved in the house, we discovered the flooring had uneven subflooring, bug infestation due to the windows being open to dry the house out. Master bedroom carpeting moisture. Mold and mildew under the **** All windows malfunction, areas poorly and half painted. All floor vents to air conditioning unit were full of trash, paint and plaster. Basement full of red dirt. Instead of installing our jetted tub originally on contract that sat in the garage for 3 mos., a small baby tub was placed in the master. ****** attempted to take our $1,000 credit to pay for their mistake. She never did a walk thru or came to closing we us. The community is all black and her actions proved she just wanted our money! She may have had good reviews, but probably from those she got the most commission. I wish we could have gotten our money back! They racially discriminate.