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Find a Location

Carroll Organization, LLC has 229 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Carroll Organization, LLC

      3340 Peachtree Rd NE Ste 2250 Atlanta, GA 30326-1037

    • Carroll Organization, LLC

      1818 Wood Hollow Ct SE Marietta, GA 30067-8436

    • Carroll Organization, LLC

      3000 Forrest Walk Roswell, GA 30075-4251

    • Carroll Organization, LLC

      1000 Northside Dr NW Atlanta, GA 30318-5472

    • Carroll Organization, LLC

      4695 N Church Ln SE Atlanta, GA 30339-1545

    Business ProfileforCarroll Organization, LLC

    Property Management
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.08/5stars

    Average of 66 Customer Reviews

    Customer Complaints

    193 complaints closed in last 3 years

    56 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Carroll Organization, LLC has 229 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Carroll Organization, LLC

        3340 Peachtree Rd NE Ste 2250 Atlanta, GA 30326-1037

      • Carroll Organization, LLC

        1818 Wood Hollow Ct SE Marietta, GA 30067-8436

      • Carroll Organization, LLC

        3000 Forrest Walk Roswell, GA 30075-4251

      • Carroll Organization, LLC

        1000 Northside Dr NW Atlanta, GA 30318-5472

      • Carroll Organization, LLC

        4695 N Church Ln SE Atlanta, GA 30339-1545

      Headquarters
      3340 Peachtree Rd NE Ste 2250, Atlanta, GA 30326-1037
      BBB File Opened:
      7/23/2008
      Years in Business:
      20
      Business Started:
      1/1/2004
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Arium Cumberland
      • Roswell City Walk by Lennar Corp
      • Arium Westside
      • Arium Vinings Station
      • Arium Dunwoody Owner, LLC
      • Cielo Apartments by Arium
      • Peninsula at Buckhead
      • The Manor at Buckhead
      • Arium Brookhaven
      • 260 Woodstock, LLC
      • The Five By ARIUM
      • Chattahoochee Ridge Apartments By ARIUM
      • ARIUM Station 29, LLC
      • ARIUM John's Creek
      • Vida Apartments By ARIUM
      • The Brooke By ARIUM
      • Arium Glenridge
      • ARIUM South Oaks
      • Notting Hill
      • Edgewater Plantation
      • ARIUM Seaglass At Ponte Vedra Beach
      • ARIUM Weston
      • ARIUM Jensen Beach
      • ARIUM Boynton Beach
      • Tortuga Pointe By ARIUM
      • ARIUM Mt. Pleasant
      • Verona View By ARIUM
      • ARIUM Lakeside
      • ARIUM Surfside At Ponte Vedra Beach
      • Oak Park
      • ARIUM Hampton Lakes
      • ARIUM Sunrise
      • ARIUM Park West
      • Oak Forest
      • The Sarah By ARIUM
      • ARIUM Mooresville
      • Bay Cove
      • The Vinyards
      • ARIUM Emerald Isle
      • ARIUM Spring Crossing
      • ARIUM Wildwood
      • ARIUM North Charleston
      • ARIUM On Bentley
      • The Club
      • Williamsburg
      • ARIUM Kildaire
      • Centro At Davie By ARIUM
      • Lake Pointe
      • ARIUM Trailwood
      • ARIUM Lake Johnson
      • ARIUM At Highlands Ranch
      • ARIUM Retreat At Orange Park
      • ARIUM Reserve At Orange Park
      • ARIUM Creekside
      • Lansbrook Village
      • Mill Creek
      • Mallard Creek
      • The Avenues At Carrollton
      • 5 Thousand Town
      • ARIUM Southpoint
      • Clear Run
      • Fisherman's Village
      • ARIUM Lake Lynn
      • ARIUM Boca Raton
      • Cape Harbor
      • Stonehenge Apartments By ARIUM
      • ARIUM Uptown West
      • ARIUM St. Ives
      • Heron Lake
      • ARIUM Morgan Falls South
      • Providence Court
      • La Rosa By ARIUM
      • Northlake
      • Harris Pond
      • ARIUM City Lake
      • Marina Key
      • The Lofts At Watters Creek
      • West Park Village
      • ARIUM Morgan Falls North
      • The GoodWynn At Town Brookhaven By ARIUM
      Business Management
      • Mr. David Cypher, CFO
      • Mr. Larry Greenway, Controller
      • Ms. Linda Masterson
      • Mr. John Wiles
      • Ms. David Perez, COO
      • Mr. Joel Vasquez, Property Manager
      • Mr. Scott Woodall, Risk Manager
      Contact Information

      Principal

      • Ms. David Perez, COO
      • Mr. Scott Woodall, Risk Manager
      Additional Contact Information

      Fax Numbers

      • (404) 846-6120
        Primary Fax
      • (404) 523-9372
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      194 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/04/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      This issue started since September 2023 , after a day of rain I noticed that carpet on my Master Bedroom was soaked with water. I call them that night and no one showed . A few days after they came and they told me that probably water got in from the window. I ask them to investigate more but they never did . Again by January 2024 I had the same issue and they came in and say the same thing and wash the carpet. A month after I noticed my night stands got mold . I ask the for reimbursement but they did not . I purchased new night stands . I want that to be reimbursed back to me due to their negligence of not taking care of the issue from the first time .Last week end March 2024 the same thing happened and I have to put plastic under my new night stands . The carpet again soaked in water. They came and just cleaned again. I begged to have this repaired and is today a week from now and no one has come to repair anything. I pay my rent on time never late . I am getting a lawyer to bring this to court.

      Customer Reviews

      66 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Caressa M

      1 star

      04/13/2024

      APRIL 13, 2024 ARIUM AT PEACHTREE CREEK REVIEW I GIVE ARIUM AT PEACHTREE CREEK ONE STAR!!!! THEY ARE LAZY, THIS COMMUNITY IS RAN LIKE THE WILD WEST. My packages went missing but the leasing office had them the entire time, the dumpster overflows with trash to the mailboxes. It looks disgusting and tacky!! It's so unsanitary. There are always 5-7 rats by the dumpster at night (yes I've counted while pulling in twice). One of the rats were I believe pregnant because she was super fat, big and long. The gates NEVER work and getting a new key fob has been a hassle! Maintenance is OKAY but you definitely have to form a great rapport with them because front office will allow absolutely EVERYTHING to get swept under the rug. Management was ************************ when I first moved here and they were AWFUL! Then Arium - A Carroll Company came in and Management was amazing!!! 5 stars! It's been over a year since they've changed it to a third **************** which is now Carroll **************** and IT IS HORRIBLE!!! I don't know if the ************************** group has changed owners but these apartments have gone to sh!**. I'm renting a home in ****** or Lilburn next because I can't do this anymore.

      Local BBB

      BBB Atlanta & NE Georgia

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