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Find a Location

Alliance Spine And Pain Centers has 1 locations, listed below.

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    Business ProfileforAlliance Spine And Pain Centers

    Pain Management Clinics

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3390 Peachtree Rd NE Ste 1500, Atlanta, GA 30326-1157
    BBB File Opened:
    4/14/2021
    Business Management
    • Mr. Wayne Bryant, Chief Compliance Officer
    Contact Information

    Principal

    • Mr. Wayne Bryant, Chief Compliance Officer

    Customer Contact

    • Mr. Wayne Bryant, Chief Compliance Officer

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/03/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I was approved by the VA for treatment. I explained to them several times that the VA does not tell me how many visits I have, and they needed to contact the VA before they ran out or to tell me so I can get more visits. My visits ran out last year and they never informed me that I did not have anymore visits, and continued my treatments without approval from the VA. They never should have seen me without authorization. Now they want me to pay for the unauthorized visits. I should not be charged for the unauthorized visits because of there mistakes especially after I repeatedly told them to let me know before my visits run out. It is not my fault there employees don't do their job.

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gina M

    1 star

    03/15/2024

    Billing here is awful. Work for over a year to get a bill submitted correctly to our insurance. Should have learned my ******* Went back 2 years later for just a spinal injection and and have now found out they failed to do the proper pre-authorization causing a complete denial of the claim. While the staff in the procedure room and the doctors may be wonderful. The preventable costly mistakes the office staff makes are inexcusable. When you call to ask them about it they generally put you off or cannot explain anything you ask about.

    Local BBB

    BBB Atlanta & NE Georgia

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