Customer ReviewsforPulte Group

Pulte is an absolute joke. They do not stand by their work. My new home is now almost two years old and the refuse to come back to complete our punch list. Our driveway started crumbling in under 3 months and ************* was not properly leveled and floods with every rain. No matter how many times we complain, they just ignore us. I would definitely choose another builder

Skip this builder DO NOT BUY. They have so much hidden in their contract and always refer to it rather than do the right thing. I have had so many issues within the first ear and they say its fixed but then the cracks come back and sheet rock pops out but now it's because of the weather. The garage ceiling was done so poorly they tried to fix it 3 times and still looks awful. The supervisors only care about their survey and want all the stars which they will tell you to do! Try to work with them and they will not. Realy on poor customer service. Never had these issues with ******.

I am writing to express my extreme dissatisfaction with our recent home-buying experience. While ***** provided excellent assistance initially, our journey took a nosedive once we entered the contract and lending phase. The lack of effective communication within your company was glaring. We ultimately decided not to proceed with closing on the house and forfeited the $5,000 ******* money. The issue we encountered left me feeling extremely uneasy. We felt like pawns, shuffled between different individuals, often unaware of their roles or responsibilities during our closing process. What seemed like an inconvenience to them had a significant impact on us. Specifically, the mistake that resulted in an additional $175 per month may not seem substantial, but over 30 years, it amounts to a staggering $63,000 extra paid. As seasoned buyers (this being our third purchase), we were shocked by the multitude of issues we encountered. Mistakes happen, but the absence of a call from ******* regarding the interest rate resolution was inexcusable. Frankly, this entire experience has been a complete disaster. Its disheartening to witness such a lack of professionalism.

Worst home builder ever - 4 layers of customer service in ******* and none of them are worth the air they breath. Everyone in our neighbor **** calls them The Weasel and three Useless *****. They do nothing, drag their fee, say - " . . . wait until your one-year review . . . ". Why would anyone want to have a problem for a full year. If you try and write or call their HQ In ******* there is no answer buy either mode. They are a horrible, one you buy they move on.Buy from anyone but them

We live in an HOA community built by Pulte. While we're happy overall we cannot submit a positive review. This is due to the countless small issues that existed prior to our closing and in some cases still do. Once you close and get your keys it's a difficult and time consuming process to get warranty service or any assistance. We did as much as we could prior to closing but found that those repairs were sub-par and of course now need to be re-addressed which Pulte is reluctant to do. In some cases they simply refuse to do anything further. As others have stated they delay, deflect and defer so they have as little responsibility and accountability as possible. After a year of living here we still have to look at numerous issues that will never be fixed unless we pay to have them done ourselves. We have countless neighbors with similar and in some cases much worse concerns. Some neighbors are living in 1/2 their space due to the fact that there are major, ongoing repairs to their home(s). During the courses of purchasing, building, inspecting and moving in we've had to deal with 4 (maybe more, I can't recall) project managers as they keep getting relocated, fired, whatever. This delays things further as you have to get the new person up to speed on your concerns. After placing a review I was contacted by a senior manager that seemed like he genuinely wanted to help but in the end it was just lip service, he did nothing nor did it seem like he even tried to do anything.The bottom line is that we're happy to live where we are but would strongly discourage anyone from buying a Pulte home.

We still havent moved into our home as there are so many issues. If we had known, we would have run, not walked from purchasing this home. The poor quality and workmanship of the home upon closer inspection is a joke. The constant calls to have them fix this or that. There is either wet concrete or sand in the sewer line. We havent moved in yet and the plumbing backed up. The missing s**** in the attic HVAC that sounded like a hamster on a wheel, the finishes of missing corner panels to cover gaps between the oven and wall, the dryer vent 1/3rd of the way into the wall, the front door with large gaps on both sides, we removed the carpet to have luxury vinyl planks and concrete pockets near the sliding glass were not filled in, electricity in the kitchen where the coffee maker blew the fuse every time, the shower glass doors are so thin they shake every time you open and close the doors, the window frames for blinds were done so badly, it made getting window treatments a challenge, the list goes on and on. Shame on Pulte for building sub par homes. The community was to ********* style living, but it is turning into a nightmare! The community centers are built better than our homes. Their quality inspectors should be fired and the contractors have done a poor job.

Diferentes price Online price Onside price Verbal price and the real price Bust be one price

I wish I would have read these reviews before starting my process. I am a first time homebuyer, and I was so excited, beyond excited, to purchase my first home, and they have a literally made my experience quite possibly the worst thing I have ever done. They have made me feel dumb. They have made me feel inadequate. They have made me feel like they just do not have time for me, I really want to not give them my business

It is advisable to avoid this builder as they have a sister brand CENTEX. They are known for not fixing several warranty issues.

I would be cautious when considering Pulte. True that theyre a nicer home builder to work with, but they will play pretty typical games with you. They are your best friend up until handing over the keys, and they did do a great job with keeping us involved and informed on any delays or updates. However, they will hand you your keys, maybe play through following up a few times, but will never complete the projects they agree should be taken care of. My advice, have one of the adults in the home keep a list and call at the start and close of each week until the repairs are carried through. We were asked to be patient because of how backed up the laborers were, then laughed at when we called back to inquire when theyd be out. They asked us to be patient for long periods of time just so they dont have to fix things. Things to look for: floors. They shouldnt click or move around when youre walking. Their contractors agreed, then did nothing about it. Our cabinets had many dings on them. These guys were REALLY backed up, we were told, and we were laughed at when we called the office to inquire. Also, be diligent in checking anywhere where one type of flooring meets another - the floor piece isnt affixed to the ground. Baseboards and woodworking: if youre paying a company to come out and deliver on a $1,000,000+ home, be shre to check your baseboards. My grandfather was a master *********, but you dont need that to deliver corners that are aligned and flushed and baseboards that run seamlessly from one end of your living space to another. Would I go with Pulte again? I would, but would probably hire a third-party to manage all of the warranty and repair things that theyll try to hide. Would I advise a new builder to go with them? Absolutely not. If you have a fair amount of money to spend, make sure youre spending it with a builder that will deliver the final product they promised when you signed the check.