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Business Profile

Email Marketing

Mailchimp

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 13 Customer Reviews

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Review Details

  • Ivy M

    Date: 08/22/2023

    This company will not let me access my own account after my social media person created their own security questions and used their phone number to log in. I proved them I was the rightful owner and yet the rather let an outside of the company person, that has no legal right to our company, to keep access, but me that I am the owner I can't get in.

  • Elizabeth F

    Date: 04/06/2023

    This company is outright stealing from me at this point. Backstory: I had an account with them but when I changed my phone number, it is harder to get back into my mailchimp account than get into ***** They sent me an extensive list of things I am expected to remember, including account configuration settings that I have no idea what they even mean. So I decided to cancel my account. I have been trying to do so for two months. By phone or chat "they have no access to billing". You have to email them. I have emailed and emailed both their general email address and billing address many many times over the last month and a half with no answer. They have no interest in removing my card information. Filing with my bank now of course, but it is the worst customer service I've experienced with any company.

  • Christine K

    Date: 10/11/2022

    They cannot figure out why I cannot upgrade our account from a free account to a paying account. They have been putting me off with "I don't know"s for weeks.If I could rate this company a negative number I would.

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