Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Credit Services

Explore Credit, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Services.

Reviews

Customer Review Ratings

1.03/5 stars

Average of 160 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSara A

    Date: 09/18/2024

    1 star
    Warning ?? ?? they are a scam. Explore Credit should be shut down. If it was up to me they would not get a 1 star rating.
  • Review fromAllison R

    Date: 08/27/2024

    1 star
    Never gets back with me. They continue to need statements but have been submitted. They have told me for over 2 weeks, we will get with you in 2 to 4 days and never do. Not helpful. They are scamming people.
  • Review fromWendy W

    Date: 08/06/2024

    1 star
    Absolute would not recommend explore credit. Nothing but criminals. They should be shut down
  • Review fromDana A

    Date: 08/04/2024

    1 star
    I had applied for a loan with Explore Credit,I backed of the loan and NEVER SIGNED ANY DOCUMENTS. They deposited funds in my account without my knowledge. When I discovered it they had already began drafting highs payments I called them they asked me to go there website and sign the documents I refused. I asked them to take the rest of their money out of my account,they did not. So when it got to the point where their payment that would have equaled what they put in was coming out. I notified my bank and explore credit to stop all transitions.I have in email and voice recording where the lady told me I could send the last amount of money.too.So after the last couple of years they now say I owe $3190. On money I never wanted or signed for.This company is fraudulent and they are thieves. Please contact your ************************* and the FTC.They need to be shut down and sued.
  • Review frommyra P

    Date: 07/30/2024

    1 star
    I just received a letter from Them for a conditional approval but after reading the reviews, I decided I cannot afford this loan. At no time as I was going thru the prompts did it disclose the rates or terms of the loan until after it got my checking account information, then it switched to a page that said $$$ each cycle and then thank you for signing but I did not sign or authorize anything. I notified my bank to reject any ach deposits from explore LLC. I simply do not have that kind of money to repay $1000 time whatever interest rate it is. I wish I would have come to the reviews first before scanning that QR code.
  • Review fromChaia R

    Date: 07/23/2024

    1 star
    I opened a loan with Explore Credit back in September of 2023. The loan was for $1,000. Since then, I had called to revise biweekly payment amount twice as the original amount was becoming far too much.The original payment amount being taken out biweekly was ****** biweekly. Going back I see the loan is charging a whopping ******% INTEREST! Since September, I have made on time payments. As of today, I have paid back QUADRUPLE what the loan was for. I have paid back $4,686.68 back on a loan for $1,000. Absolutely 1000% do not recommend this company. They are predatory and superseding the *** percentage that my state allows, which is 21%. They are charging ******%. Stay away from Explore, even if you are desperate.
  • Review fromSandra B

    Date: 07/18/2024

    1 star
    They are a SCAM. Put in $800 to my account. I didnt notice because I never applied. Too out $956. Today they took out via scam check for 4 different amounts. Now Im having to close my checking accounts and so much hassle. DONT EVER USE THEM. IF THEY SEND YOU A SCAM EMAIL, REPORT IT RIGHT AWAY TO YOUR BANK
  • Review fromMegan G

    Date: 07/04/2024

    1 star
    I received a $500 loan from this company with no further information. I got my documents sent to me through email and it said there APR for my loan is 770%. They are now saying I owe them 26 installments of $154 every two weeks till 06/06/2025. I now owe them $4,028, for a $500 LOAN!!! DO NOT GO THROUGH THIS COMPANY!!!
  • Review fromSharron W

    Date: 06/22/2024

    2 stars
    This company deposited funds to my bank bank account without my signature. Then they were texting me back and forth (***@ Explore) I'm in the hospital from major surgery, and *** keeps asking about a payment. Money deposited so drafts were coming out of my bank account from other retailers so that locked out of me canceling and returning the.funds. this is a very expensive payback and I denied it. My medical bills are overwhelming, that's why I don't need these expensive payback.
  • Review fromJenice O

    Date: 06/21/2024

    1 star
    Had applied to this company then canceled my application on May 21st of 2024 May 29th. They decided to fund the application that had been canceled. I advise them to reverse those payments which they did not and then I sent a ACH revocation lletter to them. As of today I just had to call my bank and dispute charges because they fraudulently tried to charge me. I hd reached out to this company advise them that I will send them back the money but they are not getting any interest from me And will not have access to my bank account but they have ignored that and tried to take the money out of my account not going to happen. How do you fund a loan that was canceled.. it appears that this company may need a class action lawsuit.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.