Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:09/18/2025

  Type:Delivery Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Ordered a gaming console bundle through Purchasing Power. Order shipped and was marked as delivered, even though no attempt of delivery was made as proven by camera footage of the property. Purchasing Power customer support has given me no answers to any of my questions, and declined a Refund/Replacement due to the package being marked as delivered. They are holding me responsible for the payments of something I never received. After speaking to customer service this last time they proceeded to lock my account, preventing me from viewing info on my orders and payments. Extremely disappointed in this company and its representatives.

  

  Business Response

  Date: 09/19/2025

  Greetings ******,
  
  We apologize for your service experience and for not meeting your service expectations. We truly value you as a customer, and our goal is to do our best to provide a stellar service experience for our customers. A corporate specialist has contacted you to discuss this matter and to identify the best resolution.  If you have any questions or concerns, please follow up with them directly. Thank you for being a Purchasing Power customer and for giving us an opportunity to assist you. 
  
  Sincerely, 
  Purchasing Power,LLC .

• Initial Complaint

  Date:09/16/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I RECEIVED A SOLICITATION EMAIL FROM PURCHASING POWER STATING THEY NOW OFFERED TIRES AND I COULD PURCHASE THEM WITH INSTALLATION AND MAKE MONTHLY PAYMENTS. I COMPLETED A PURCHASE FOR 4 NEW TIRES INCLUDING INSTALLATION ON 9.1.25 CONFIRMING MY ORDER AND ADVISING A *** WOULD BE CALLING ME TO COMPLETE MY APPOINTMENT WITH THE TIRE COMPANY, THEN GIVE ME DATE AND TIME TO HAVE THEM INSTALLED. I RECEIVED A VOICEMAIL FROM SOMEONE WHO I COULD NOT CLEARLY UNDERSTAND BUT STATED THEY WERE CALLING TO INFORM ME THAT THE TIRE COMPANY WOULD NOT TAKE A PAYMENT OVER THE PHONE WITH A CREDIT CARD FOR THE INSTALLATION FEE, SHE THEN ADVISED I WOULD NEED TO PAY THIS FEE AND WILL THEN BE REIMBURSED BY TREADSY/PURCHASING POWER. AFTER RECEIVING THIS VOICEMAIL I TRIED TO REACH THE COMPANY TO OBTAIN MORE INFORMATION WHICH I COULD NOT REACH ANYONE. I THEN CALLED THE TIRE COMPANY WHO WAS SUPPOSED TO BE INSTALLING MY TIRES, AND THEY STATED THEY RECEIVED SOME TIRES VIA DELIVERY BUT WAS NOT AWARE WHO SENT THEM NOR WERE THEY FAMILIAR WITH THIS COMPANY PURCHASING POWER/TREADSY. I LET THEM KNOW I MADE THE TIRE PURCHASE ONLINE AND WAS TOLD THE TIRES WERE AT THIS TIRE SHOP. THE *** THEN STATED HE ALSO RECEIVED A CALL FROM SOME COMPANY TRYING TO PAY HIM OVER THE PHONE WITH A CREDIT CARD FOR TIRE INSTALLATION AND HE DECLINED BECAUSE HE ALSO THOUGHT IT SOUNDED FRAUDULANT. I CALLED PURCHASING POWER/TREADSY ON MONDAY 9.15.25 TRYING TO GET MORE INFORMATION ABOUT HOW I AM GOING TO GET REIMBURSED SINCE THAT WAS WHAT THE VOICEMAIL STATED. THE COMPANY HAD NO IDEA OF WHAT I WAS TALKING ABOUT THEN ASKED ME TO SEND MY RECEIPT. HE ALSO STATED A SCREEN SHOT OF MY BANKING TRANSACTION WOULD BE SUFFICENT. I SENT THIS INFORMATION TO ********************* TO WHICH I THEN RECEIVED A RESPONSE STATING THEY NEEDED AN INVOICE FROM THE TIRE COMPANY. I THEN SENT THEM THAT AS WELL. NOW I AM BEING TOLD I WILL BE GETTING REFUNDED BUT THAT IT WILL BE TAKEN OFF THE BALANCE OF MY PURCHASE.

  

  Business Response

  Date: 09/19/2025

  Greetings ********, 
  
  We apologize for your service experience and for not meeting your service expectations. We truly value you as a customer, and our goal is to do our best to provide a stellar service experience for our customers. A corporate specialist has contacted you to discuss this matter and to identify the best resolution.  If you have any questions or concerns, please follow up with them directly. Thank you for being a Purchasing Power customer and for giving us an opportunity to assist you. 
  
  Sincerely, 
  Purchasing Power,LLC .

• Initial Complaint

  Date:09/16/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Without asking I am getting advertisements mailed to my home, On the advertisements it states to opt out of communications you can call them at ************** . I have called three times and spoke to three different people and stated that I do not want US postal mail sent to my home address and that I want to opt out. There is also a chat feature on their website that I went onto and requested to opt out . Despite this I am still getting these unwanted advertisements mailed to my home. Kindly stop sending these advertisements to my home and honor my multiple opt out requests

  

  Business Response

  Date: 09/18/2025

  Greetings *****,

  We sincerely apologize for your recent service experience and for not meeting your expectations. At Purchasing Power, we value you as a customer and strive to provide exceptional service.

  Please be assured that we have processed your request to opt out of all communications. You will no longer receive any advertising or promotional messages from Purchasing Power.

  Thank you for allowing us the opportunity to assist you.

  Sincerely,
  Purchasing Power, LLC
  
  

  Customer Answer

  Date: 09/18/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ***** *****

• Initial Complaint

  Date:09/15/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I ordered a pool from the company. We follow the directions for putting up the pool and filled to the suggested amount as we filled the pool water was coming from some where we could not figure from where everything was connected correctly. I have tried reaching out to the manufacturers company email no longer working. Reached out to purchase power who provided me with another no working email. Advised purchase power of this they suggested I do an insurance claim. I advised them that I wasnt offered insurance on the pool. Then they just stop responding. But they are taking their money faithfully every two weeks. While I am stuck with a pool I cant use

  

  Business Response

  Date: 09/19/2025

  Greetings ********, 
  
  We apologize for your service experience and for not meeting your service expectations. We truly value you as a customer, and our goal is to do our best to provide a stellar service experience for our customers. A corporate specialist has contacted you to discuss this matter and to identify the best resolution.  If you have any questions or concerns, please follow up with them directly. Thank you for being a Purchasing Power customer and for giving us an opportunity to assist you. 
  
  Sincerely, 
  Purchasing Power,LLC .

• Initial Complaint

  Date:09/14/2025

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Went to the website to try to make a purchase and Im trying to solve this open issue the website keeps telling me when I try to unlock my spending limit. But nobody is able to help me resolve this issue so that I can continue to shop for my family! The automated service is telling me my spending limit, but I cant use it because the limit wont unlock for me online to purchase anything! This is actually 10+ years now of no one in customer service helping me to resolve this account issue and not only does it appear I now have two accounts under different emails, Im very dissatisfied as a long time customer and just want to be able to use this service again!!

  

  Business Response

  Date: 09/19/2025

  Greetings ******, 
  
  We apologize for your service experience and for not meeting your service expectations. We truly value you as a customer, and our goal is to do our best to provide a stellar service experience for our customers. A corporate specialist has contacted you to discuss this matter and to identify the best resolution.  If you have any questions or concerns, please follow up with them directly. Thank you for being a Purchasing Power customer and for giving us an opportunity to assist you. 
  
  Sincerely, 
  Purchasing Power,LLC .

• Initial Complaint

  Date:09/09/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Have used purchasing power numerous times through my work. You can order tires and flights and all sorts of things. My wife went to order flights in August 26th, 2025. Every time she would put dates in it gave an error. So, I called and they said they were experiencing technical issues. Said to order again in 47 hours. We did that. Ordered two flights and a hotel. On the 26th I had found a hotel and put it in the cart. After 24 hours if you dont confirm it, its supposed to drop off. So, on the 28th she ordered the flight and hotel. Come to find out they added the same hotel already. It wasnt in there when she checked out. She checked in with my daughter last night and we had two rooms! I called and spoke to two very disorganized **** and was placed on hold and hung up on twice. He finally told me there is nothing they can do! This is predatory to add a hotel after the fact!!! Have used this company for 8 years. Never an issue until now.

  

  Business Response

  Date: 09/15/2025

  Hi  *****, 
  I attempted to give you a call earlier today regarding your recent concern. When you have a moment, please check your email for additional details and feel free to give me a call. Thank you.

• Initial Complaint

  Date:09/07/2025

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I took my vehicle ( 2016 Chrysler 200s) to Good Year because someone who stated they worked for *** recommended them and said Id get a discount for being a AAA member. Once my vehicle was in Good Years possession they informed me that my cars ECM and BCM wasnt working and it needed to be replaced which would cost $2417.21 thats parts and labor. After they began working on my vehicle I had multiple issues from communication to the work being done on my vehicle. I had to frequently call and go up to the shop to get any updates on my vehicle and after taking the vehicle home multiple times and returning it due to faulty work I just took my car back with me because they werent making any progress on my car and at that point theyve had it for weeks. Prior to taking my car to Good Year I had no issues, when they begun working on my car it a power steering issue, my reverse camera is stuck in a turning motion, my car is over heating, Ive had to replace a water filter that costed me $600 and now Ive gotten my vehicle looked at by a ******** dealership and upon their inspection I was informed that my cars ECM and BCM still wasnt properly working after paying Good Year $2417.21 and the supervisor *********** ******** refuses to return my money and I dont trust them to do anymore work on my vehicle. They have multiple reviews stating the same things Ive dealt with trying to get my vehicle fixed by them. Also the man that recommended Good Year that introduced himself as a AAA employee actually works for that Good Year location and I personally spoke to a higher up from *** that confirmed that.

  

  Business Response

  Date: 09/09/2025

  Hi *******,
  
  I hope you're doing well. Following your conversation with the corporate specialist who is handling your complaint, we understand that this issue was filed in error. It appears that the only open order we have on record is the one ending in #****, which was placed for electronics and is not related to your vehicle.
  
  We truly appreciate you taking the time to speak with us earlier today and clarify the situation. Thank you for being a valued Purchasing Power customer and for giving us the opportunity to assist you.
  
  Sincerely,
  Purchasing Power, LLC

  Customer Answer

  Date: 09/09/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ******* ********

• Initial Complaint

  Date:09/05/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Phone listed as blacklisted as of 9/5/25. Had August return. But reciever was ill. Only now able to set up They were most unhelpful. Scolded me about return window. Did not fully understand the situation. Now have to wait 3-5 days for what resolution.BOTTOM LINE -SOLD A BLACKLISTED PHONE...IT'S NOT COMPLIANT WITH APPLICABLE REGULATIONS BUYER BEWARE

  

  Business Response

  Date: 09/08/2025

  Greetings *****, 
  
  We apologize for your service experience and for not meeting your service expectations. We truly value you as a customer, and our goal is to do our best to provide a stellar service experience for our customers. A corporate specialist has contacted you to discuss this matter and to identify the best resolution.  If you have any questions or concerns, please follow up with them directly. Thank you for being a Purchasing Power customer and for giving us an opportunity to assist you. 
  
  Sincerely, 
  Purchasing Power,LLC .

  Customer Answer

  Date: 09/08/2025

   
  Complaint: 23847445
  
  I am rejecting this response because:

   

  originally called them.  Said it was not their issue to seek redress from manufacturer.  I did not buy from manufacturer i bought from purchasing power.  Their inital response was to sell bad product and push off on customer to deal with issue.

   

  the specialist will give runaround I've dealt with them for many years.

  
  Sincerely,
  
  ***** ********

  

  Business Response

  Date: 09/11/2025

  Greetings *****,

  
  We apologize for your recent service experience and for not meeting your expectations. We truly value you as a customer, and our goal is always to provide a stellar service experience.
  A corporate specialist has contacted you to discuss this matter and identify the best possible resolution.

  We understand that this is not the outcome you were hoping for, and we sincerely apologize for the inconvenience. We have set expectations for follow-up and will provide a final update as outlined.

  Thank you for allowing us the opportunity to assist you and for being a valued Purchasing Power customer.

  Sincerely,

  Purchasing Power, LLC

  

  Business Response

  Date: 09/11/2025

  Greetings *****,

  
  We apologize for your recent service experience and for not meeting your expectations. We truly value you as a customer, and our goal is always to provide a stellar service experience.
  A corporate specialist has contacted you to discuss this matter and identify the best possible resolution.

  We understand that this is not the outcome you were hoping for, and we sincerely apologize for the inconvenience. We have set expectations for follow-up and will provide a final update as outlined.

  Thank you for allowing us the opportunity to assist you and for being a valued Purchasing Power customer.

  Sincerely,

  Purchasing Power, LLC

  

  Business Response

  Date: 09/11/2025

  Greetings *****,

  
  We apologize for your recent service experience and for not meeting your expectations. We truly value you as a customer, and our goal is always to provide a stellar service experience.
  A corporate specialist has contacted you to discuss this matter and identify the best possible resolution.

  We understand that this is not the outcome you were hoping for, and we sincerely apologize for the inconvenience. We have set expectations for follow-up and will provide a final update as outlined.

  Thank you for allowing us the opportunity to assist you and for being a valued Purchasing Power customer.

  Sincerely,

  Purchasing Power, LLC

  

  Business Response

  Date: 09/11/2025

  Greetings *****,

  
  We apologize for your recent service experience and for not meeting your expectations. We truly value you as a customer, and our goal is always to provide a stellar service experience.
  A corporate specialist has contacted you to discuss this matter and identify the best possible resolution.

  We understand that this is not the outcome you were hoping for, and we sincerely apologize for the inconvenience. We have set expectations for follow-up and will provide a final update as outlined.

  Thank you for allowing us the opportunity to assist you and for being a valued Purchasing Power customer.

  Sincerely,

  Purchasing Power, LLC

  

  Business Response

  Date: 09/11/2025

  Greetings *****,

  
  We apologize for your recent service experience and for not meeting your expectations. We truly value you as a customer, and our goal is always to provide a stellar service experience.
  A corporate specialist has contacted you to discuss this matter and identify the best possible resolution.

  We understand that this is not the outcome you were hoping for, and we sincerely apologize for the inconvenience. We have set expectations for follow-up and will provide a final update as outlined.

  Thank you for allowing us the opportunity to assist you and for being a valued Purchasing Power customer.

  Sincerely,

  Purchasing Power, LLC

  

  Business Response

  Date: 09/11/2025

  Greetings *****,

  
  We apologize for your recent service experience and for not meeting your expectations. We truly value you as a customer, and our goal is always to provide a stellar service experience.
  A corporate specialist has contacted you to discuss this matter and identify the best possible resolution.

  We understand that this is not the outcome you were hoping for, and we sincerely apologize for the inconvenience. We have set expectations for follow-up and will provide a final update as outlined.

  Thank you for allowing us the opportunity to assist you and for being a valued Purchasing Power customer.

  Sincerely,

  Purchasing Power, LLC

  

  Business Response

  Date: 09/11/2025

  Greetings *****,

  
  We apologize for your recent service experience and for not meeting your expectations. We truly value you as a customer, and our goal is always to provide a stellar service experience.
  A corporate specialist has contacted you to discuss this matter and identify the best possible resolution.

  We understand that this is not the outcome you were hoping for, and we sincerely apologize for the inconvenience. We have set expectations for follow-up and will provide a final update as outlined.

  Thank you for allowing us the opportunity to assist you and for being a valued Purchasing Power customer.

  Sincerely,

  Purchasing Power, LLC

  Customer Answer

  Date: 09/11/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution I will accept
  
  Sincerely,
  
  ***** ********

• Initial Complaint

  Date:09/05/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Good morning,I have used Purchasing Power multiple times with out any issues until now. I purchased 5 items from the company and each item had a shipping cost which is understandable if all shipped separately. On this occasion, 1 item was out of stock and the other 4 items were shipped in 1 box weighing around 3 lbs and I was charged $81.75 which would be the total if all the items were shipped separately. I called and was told that there was really nothing they can do about it. The only other incident I had is that I purchased body wash one time for around $12.00 and I was going to be charged $35.00 for a return fee, more than double what the item cost. I contacted the GA office and a gentleman by the name of ******* was very helpful in helping me resolve the issue. I find it hard to believe that 4 bottles of cologne would cost $81.00 to ship.Thank you for your help on this matter,V/r ****** ******

  

  Business Response

  Date: 09/09/2025

  Good afternoon ******,
  
  I hope you're doing well. In reference to your recent order ending in #****, which was placed on August 23, 2025, totaling $419.48. I wanted to provide some clarity regarding the shipping costs associated with your order.
  
  Firstly, I can confirm that you received six items in this order. The total shipping cost came to $81.75, the sales tax was $37.50, and the subtotal for the order was $373.45. You received a promotional discount in the amount of $73.02. When you add these amounts together,they indeed total $419.48. As a drop ship company, the nature of our business means we have limited control over the prices our vendors and carriers charge for delivery. However, we strive to partner with the best vendors and carriers who offer competitive and lower prices for goods and shipping.
  
  Additionally, it's important to note that sales tax is not something controlled by Purchasing Power. If you would like, I am more than happy to break down the cost of shipping each item in more detail to provide further clarification.
  
  I hope this helps to clear up any confusion regarding your order and the associated shipping costs. Please feel free to reach out if you have any further questions or need additional assistance.
  
  Thank you for being a Purchasing Power customer and for giving us an opportunity to assist you. 

  Sincerely, 
  Purchasing Power, LLC

• Initial Complaint

  Date:09/02/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On August 29, 2025, before making my recent purchase through Purchasing Power, I contacted both the program and Purchasing Power to confirm that my intended purchase could be applied toward my existing balance. I was informed that, since I had already academically completed the program, the purchase would go directly toward paying off the balance I owed, with any overpayment returned to Purchasing Power.Unfortunately, this has turned out to be a miscommunication. I am now being held responsible for a duplicate program I have already completed, which I cannot retake per the program handbook. Purchasing Power has since stated that I cannot receive a refund or return, and they will not allow the funds to be applied to my current student number.This situation leaves me in an unfair position, through no fault of my own. I am now facing an additional $2,000 charge for a program I cannot use, based on information I was provided directly by staff before making the purchase.I respectfully request that this purchase be canceled or resolved appropriately so that I am not penalized for an error caused by incorrect information provided to me. I have already successfully completed the program and simply need the balance applied toward my existing account, as was originally communicated.Please review this matter as soon as possible, as I do not wish to be held financially responsible for a program I cannot take again.Thank you for your time and assistance. I look forward to your resolution.

  

  Business Response

  Date: 09/08/2025

  Greetings *****, 
  
  We apologize for your service experience and for not meeting your service expectations. We truly value you as a customer, and our goal is to do our best to provide a stellar service experience for our customers. A corporate specialist has contacted you to discuss this matter and to identify the best resolution.  If you have any questions or concerns, please follow up with them directly. Thank you for being a Purchasing Power customer and for giving us an opportunity to assist you. 
  
  Sincerely, 
  Purchasing Power,LLC .

  Customer Answer

  Date: 09/08/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ***** *****