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Find a Location

Meineke #4184 has 1 locations, listed below.

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    Business ProfileforMeineke #4184

    Auto Maintenance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8600 Roswell Rd, Atlanta, GA 30350-1815
    BBB File Opened:
    3/5/2014
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/28/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My husband brought our 2017 Elantra in to be serviced due to the car cutting off while idle. We initially thought it was the timing chain but received a diagnostic for a crank sensor. We had the service done and paid $319.53, however the next day the check engine light was back on. We took it back and they told us it was the timing chain so we went to another place to have it looked at only to find out they had not fixed the issue and also needed another oil change just one month later. We then spent $1500 to have those two services again and additional work done. There is a 1 year warranty on the part and we are seeking a full refund of $319.53! My husband called to address the situation and whoever he spoke with began to raise their voice at him and insisted we bring the car back to them which we refuse to do due to them not properly fixing the issue in the first place. There is no other way to resolve this issue but a refund. We work hard and its crazy that they are not completing these jobs and are taking our money. We spent almost $2000 for a problem they couldve fixed the first time. If a resolution cannot be made then a civil lawsuit will be filled against this location for ripping off their customers.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marylee S

    1 star

    08/20/2021

    Since they're censoring my ****** AND ******** review in order to hide their shame, I'm posting here. I'm not dropping this. These people are going to PAY what they OWE.NEVER. COME. HERE.Get to why in a minute but in case anyone is wondering how these guys managed to stay in business despite the amount of complaints they receive:Look no further than at the multiple Amazon delivery vans constantly parked outside their lot. Going to take a wild guess and assume most of their money comes from some ridiculous contract the 2 have with each other.Anyways.After reading the other negative reviews, I'm gonna have FUN writing this cus the absolute audacity of this is just unreal.Y'all complaining that the customer service was rude (which is a valid complaint) BUT AT LEAST SOMEONE WAS THERE TO YELL AT.I called in yesterday to make an appointment for an oil change TODAY. My car was almost past due for it so I booked it for ASAP for that reason. Go to bed & wake up this morning thinking all is fine.NOPE.I drove over & THE ***** IS CLOSED. They left a not on the door basically saying " oWo No We'S sOwWy, WeWe CwOsEd ToDaY "ARE YOU SERIOUS?!?NO CALL.NO TEXT.NO EMAIL.YOU CLOSED UP SHOP & DIDN'T EVEN HAVE THE COURTESY TO TELL PEOPLE W AN APPOINTMENT THAT YOU NEED TO CANCEL?!?!?!Look, I get that you apparently only have ONE guy over there doing oil changes but I MADE AN APPOINTMENT. YOU need to TELL ME if you NEED TO CANCEL. It's NOT rocket science.So great. They cancelled on me but I still need this done. I went to Valvoline a few miles down the *********** took me in on the spot. No appointments. No call ahead. Just took me in & did it.Because that's what professionals do.I'll be coming in TOMORROW with the invoice so y'all can pay the **** because, & here's the kicker, I HAD ALREADY PAID FOR THE SERVICE AT MEINEKE.Go pound sand. I'm getting every red dime back if it's the last thing I do

    Meineke #4184 Response

    08/21/2021

    Wow this review came from ***************. Im glad ******** **** people are more civilized.

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