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Business Profile

Collections Agencies

Long Consulting Services LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 50 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/12/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    CALL MY PLACE EMPLOYEEMENT IILEGAL IN *****, AND CALL BOT

    Business Response

    Date: 02/12/2024

    WE CLOSED ACCOUNT

  • Initial Complaint

    Date:02/01/2024

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company keeps calling a business. This is the second call that has been received this week.Please stop calling here.

    Business Response

    Date: 02/09/2024

    i siad it was the wrong number...and we took the number out...one more and i will have 100...if my friends wrigt a bad review on your business

  • Initial Complaint

    Date:01/22/2024

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction: 1/15, I did not sign the agreement that they sent so they could charge my debit card. Yet they charged it anyway. I stupidly gave them my card information before I checked with the company I owed the debt to. I was told by that company that LCS was not hired to collect for them. I am working directly with the company to resolve the debt, actually I'm working with a ************************** to resolve the debt and no one is allowed to make collection calls regarding it. Either way, I sent an email to LCS to refund my money, they said they would. The charge posted to my account. So I had to cancel my debit card and get a new one. I would like my money returned and also for them to stop calling me and my relatives with threatening messages. They are very unprofessional and hung up on me twice. I'm not sure how they can say that they are collecting for a company when it was verified that they are not. I just want my money back and for them to stop calling me and my family.

    Business Response

    Date: 01/22/2024

    We voided that payment it never come out your account I can send the proof !!!

    Customer Answer

    Date: 01/22/2024

     
    Complaint: 21180371

    I am rejecting this response because:
    First, very unprofessional response. Second, I attached a screenshot of the amount taken out of my bank. I would love to see the proof they are speaking of that the money wasnt taken out. I am $215.00 short.  
    Sincerely,

    ***********************

  • Initial Complaint

    Date:01/19/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Im getting several calls every day under a name that I dont even go by, I filed bankruptcy back in September 2012 and everything was discharged. I have no collections on my credit report. I have not been served any papers I have not gotten anything in the mail about any collections or debt. So somebody needs to take my name off of this list.

    Business Response

    Date: 01/29/2024

    WE CLOSEF THE ACCOUNT

  • Initial Complaint

    Date:12/19/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been contacted several times from someone claiming that they have documents for me to sign and that they would show up at my place of employment. They also require me to have ID and witness for them. Later in the message, they mention "serving" me at my home. I have received 2-3 messages like this over the past week. If, as the complaints on this site suggest, they are seeking to collect a debt, nothing in their message indicates that is the case. They provide no substantive information and tell me that if I want to "place a stop on this order" that I am to call the "filing party" at a particular number. First, if this is an actual attempt to collect on a debt, the "filing party" would be the plaintiff, and the number they are leaving is THEIR (Long Consulting's) number. So, this is apparently a deceptive act intended to get me to call back. I am unaware of any debts that I allegedly owe. The messages as I have described them violate the federal Fair Debt Collection. No one has sent me ANY written correspondence regarding an alleged debt.

    Business Response

    Date: 12/20/2023

    WE CLOSED ACCOUNT

  • Initial Complaint

    Date:12/19/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been contacted several times from someone claiming that they have documents for me to sign and that they would show up at my place of employment. They also require me to have ID and witness for them. Later in the message, they mention "serving" me at my home. I have received 2-3 messages like this over the past week. If, as the complaints on this site suggest, they are seeking to collect a debt, nothing in their message indicates that is the case. They provide no substantive information and tell me that if I want to "place a stop on this order" that I am to call the "filing party" at a particular number. First, if this is an actual attempt to collect on a debt, the "filing party" would be the plaintiff, and the number they are leaving is THEIR (Long Consulting's) number. So, this is apparently a deceptive act intended to get me to call back. I am unaware of any debts that I allegedly owe. The messages as I have described them violate the federal Fair Debt Collection. No one has sent me ANY written correspondence regarding an alleged debt.

  • Initial Complaint

    Date:11/28/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been contacted on my work phone line several times from someone claiming that they have documents for me to sign and that they would show up at my place of employment. They also purport to require me to have ID and witness for them. Later in the message, they mention "serving" me at my home. I have received 4-5 messages like this over the past few weeks. If, as the complaints on this site suggest, they are seeking to collect a debt, nothing in their message indicates that is the case. They provide no substantive information and tell me that if I want to "place a stop on this order" that I am to call the "filing party" at a particular number. First, if this is an actual attempt to collect on a debt, the "filing party" would be the plaintiff, and the number they are leaving is THEIR (Long Consulting's) number. So, this is apparently a deceptive act intended to get me to call back. I am unaware of any debts that I allegedly owe. My credit is outstanding. The messages as I have described them violate the federal Fair Debt Collection Practices Act (15 USC ****, et seq.) and the Michigan Fair Debt Collection Practices Act (MCL *******). No one has sent me ANY written correspondence regarding an alleged debt.

    Business Response

    Date: 12/06/2023

    closed the account

  • Initial Complaint

    Date:09/14/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been in chapter 11 bankruptcy since May of 2022. All creditors were notified and all debts accounted for. I should never be contacted by a creditor.

    Business Response

    Date: 09/14/2023

    We regret any inconvenience you have experienced, and assure you that we are anxious to resolve this matter fairly. We here at Long Consulting Services LLC, are licensed and bonded insured as required to legally operate. Our contact to you, or any third party reference is by no means a deceptive scam nor a solicitation attempt. Please be advised, per FDCPA regulations that "this is an attempt to collect a debt, and any information obtained will be used for that purpose, and that purpose only." We apologize that you may not be satisfied with our collection tactics, however that does not neglect the fact that a breach of a legal binding contract occured in regards to your name and social security number. Several attempts have been made prior to our company reaching out to you, with no response from your end. We have received all the information from our Client pertaining to the matter. We however do not have on record where you ever disputed this matter during the primary phase of collections, so the account has been deemed as valid and you are being held liable for the balance owed. We are able to issue you a Validation of debt and assist you with options to resolve this matter amicably, otherwise your lack of response will be recorded as a refusal to pay. For further assistance contact our office at **************. Thank you for your prompt response!


  • Initial Complaint

    Date:09/13/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 9/11/23, 9/12,23 and today 9/13/23 this company has called me, my family, text me and my family about a debt I do not owe! They have harassed me and my family repeatedly, use scare tactics and threats to obtain money not owed. This is by far the worst run scam/business who hires uneducated individuals who can not speak to people in a human way. They dehumanize the people they call and use any and all tactics to get money out of them. This company needs to be shut down immediately. This is my formal cease and desist or I will go the legal route.

    Business Response

    Date: 09/13/2023

    We regret any inconvenience you have experienced, and assure you that we are anxious to resolve this matter fairly. We here at Long Consulting Services LLC, are licensed and bonded insured as required to legally operate. Our contact to you, or any third party reference is by no means a deceptive scam nor a solicitation attempt. Please be advised, per FDCPA regulations that "this is an attempt to collect a debt, and any information obtained will be used for that purpose, and that purpose only." We apologize that you may not be satisfied with our collection tactics, however that does not neglect the fact that a breach of a legal binding contract occured in regards to your name and social security number. Several attempts have been made prior to our company reaching out to you, with no response from your end. We have received all the information from our Client pertaining to the matter. We however do not have on record where you ever disputed this matter during the primary phase of collections, so the account has been deemed as valid and you are being held liable for the balance owed. We are able to issue you a Validation of debt and assist you with options to resolve this matter amicably, otherwise your lack of response will be recorded as a refusal to pay. For further assistance contact our office at **************. Thank you for your prompt response!


  • Initial Complaint

    Date:09/05/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    09/06/23 - Have received two phone calls from Longs Consulting stating in a voicemail "Your supervisor manager or someone from the HR department to sign office and witness for you. If we do not get you at your job we will be stopping by your home and we will still need those two forms of ID and a witness. If you have any further questions of if you would to place a stop order on this service.The caller does not reference what specifically this is in regards to nor do they mention money. The threat of someone stopping by office or home is unacceptable. I want this harrassment to stop immediately. Companies do not call people and leave such a vague message which is why I know this is a scam. Company should be put out of business.

    Business Response

    Date: 09/06/2023

    We regret any inconvenience you have experienced, and assure you that we are anxious to resolve this matter fairly. We here at Long Consulting Services LLC, are licensed and bonded insured as required to legally operate. Our contact to you, or any third party reference is by no means a deceptive scam nor a solicitation attempt. Please be advised, per FDCPA regulations that "this is an attempt to collect a debt, and any information obtained will be used for that purpose, and that purpose only." We apologize that you may not be satisfied with our collection tactics, however that does not neglect the fact that a breach of a legal binding contract occured in regards to your name and social security number. Several attempts have been made prior to our company reaching out to you, with no response from your end. We have received all the information from our Client pertaining to the matter. We however do not have on record where you ever disputed this matter during the primary phase of collections, so the account has been deemed as valid and you are being held liable for the balance owed. We are able to issue you a Validation of debt and assist you with options to resolve this matter amicably, otherwise your lack of response will be recorded as a refusal to pay. For further assistance contact our office at **************. Thank you for your prompt response!


Long Consulting Services LLC is NOT a BBB Accredited Business.

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