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Review fromGregory C
Date: 12/10/2022
1 starif you order the part, they get on the phone with 3rd party vendors to hustle out a deal. , they wont get it for you if they dont make money off the trans. , other than that . didnt even let me know there was going to be a delay on the other item. The scooter tire they sent me was normal, but then with the tire , i never received a tracking number. clearly this company is self centered, within a very small network for which they operate. if they not lookin at your part then, they delay and hope someone will sail out into the pacific and pull it off one of the ships for free. and never received any notices via email etc.... big waste of time. the other item i was talking about, was clutch shoes for ***** honda oem. for 47$ (requested refund on 12-9-22), shipping not included. ...money, money, money, and not you. if the ships sailed the atlantic, i wouldn't be typing this review. all they do is sit by there phones hustling with 3rd party vendors . They have no warehouse. my tire was shipped from texas, and a tire can always be haggled. its just people with phones hustling to make a few bucks and leaving the customer stranded.
Partzilla.com
Date: 12/13/2022
Hello. We do apologize for your less than satisfactory experience. Partzilla does have two large distribution centers, however, we may not always have every part in stock. In those cases, we do our best to obtain the part from the OEM manufacturer. Unfortunately there is no way to link our system to the manufacturer, therefore, all ETAs displayed are best estimates, based on average time it takes for parts to arrive to our distribution center. Once we place the order with the manufacturer and receive updates, we send those out via email. Our records indicate several emails were sent out to the email address on file, however, those emails do occasionally end up in the customer's spam folder. The tire on this order was an aftermarket part, which was obtained from our aftermarket distributor and shipped directly to you to avoid additional delays for that item. If you have any additional concerns, we would love for you to contact us directly so that we can resolve them.
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