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Customer Review Ratings
Average of 19 Customer Reviews
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Review fromJim L
Date: 10/04/2025
1 starAround March, 2024, I purchased a fuel supply module (FSM) from Boats.net that was advertised, and priced ($1,300), to be an OEM part for my 2014 ******* 90hp EFI. The first red-flag was that it wasn’t the correct reservoir for my engine, but for a ******* Verado which uses different cooling water ports. But, having read enough 1-star reviews concerning Boats.net’s return policy, we opted to modify the cooling water ports. The second red-flag was that the boat was taken to a certified ******* mechanic for an unrelated problem. The mechanic noticed that the part number on the wiring harness was not a ******* number, and verified so with a phone call to *******. I shrugged it off as, “well, it’s just a wiring harness and ******* certainly doesn’t manufacture every part that they use”. Fast forward to the recently discovered third red-flag. ******* had issued a Service Bulletin regarding failures with the level switch in the FSM, and had upgraded the switch. I bought the upgraded switch and proceeded with the install. That’s when I noticed that the high-pressure fuel pump did not look legit. It has no markings whatsoever on the pump body, and only “Made in Chech.” on the endcap. The lift pump looked to be a correct ****** fuel pump, but I wanted to research the part number, and serial number through ******’s website. Lo and behold, there is a large enough problem with counterfeit ****** fuel pumps, that their website has a guide on how to spot a fake. And, sure enough, mine failed the test. I called Boats.net with my concerns and spoke with both a front-line rep, and a supervisor. Both seemed concerned and helpful, but we could not arrive at a resolution.
Does Boats.net knowingly broker counterfeit parts? I can’t say for sure, and it seems to me to be a losing business model, but I can say that neither the rep, nor the supervisor, pushed back at all about my concerns. Will I be buying anymore parts through Boats.net? Yeah,no.Review fromMike M
Date: 07/11/2025
5 starsBoats had the ****** outboard starter I needed AND at a better price than anywhere else. Starter got here in 2 days (I paid for expedited shipping). Starter is installed and the boat is running again. I will use boats.net again for parts.Review fromJohn C
Date: 04/29/2025
5 starsI’ve used them many times. Great service, fast shipping, great inventory and low prices.Review fromAdolph P
Date: 04/29/2025
5 starsOrdered stainless steel props and they were alot cheaper from anywhere else even if shipping was kinda pricey but even though it was a lot cheaper thanks alot get one again sometime...Review fromBryan F
Date: 04/26/2025
3 starsThe item I ordered was obviously old stock because when I received it the label was off and the bottle very dusty.
Boats.net
Date: 05/01/2025
We apologize that you received an item that was unsatisfactory. We are happy to provide a return shipping label and issue a replacement order if you would like. We offer multiple ways to reach out customer service team. You can reach us by phone at 863-354-6377, by text at 229-210-3105, or on our website by selecting the red message icon in the lower right-hand corner of your screen.Review fromDonald H
Date: 04/08/2025
4 starsHad the part that I needed in stock. Shipping cost were expensive! The part I ordered weighed a fraction of of ounce and the shipping cost the same as the part!Boats.net
Date: 05/01/2025
Thank you so much for your feedback. Shipping rates are calculated by the carrier and are based on multiple factors. We are working with our carriers routinely to be able to offer the most affordable shipping costs possible.Review fromDale S
Date: 03/22/2025
5 starsParts were in stock, and at a fair price. Shipped almost immediately.Review fromGwen W
Date: 02/11/2025
5 starsThe tax exemption review process (we are a university) was quick and smooth and the website is easy to navigate.Review fromBlake M
Date: 01/31/2025
5 starsWebsite was easy to use, had exactly what I was looking for with no hastle and shipping was fastReview fromBob S
Date: 12/25/2024
5 starsThey had the parts in stock for a brand that is not as popular in the US. I received the parts in three days. Very reputable company.
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