Reviews

Review Details

• Review fromMollie E

  Date: 11/08/2024

  1 star
  We had a tree wedged between two trees on our deck since the hurricane this September. My husband talked to the *** from Cheap and Great Tree Service and they quoted him a price to cut it down and cut the trunk into smaller pieces. They cut down the tree and deposited it across the creek and left the massive trunk for us to handle. We're seniors and unable to do this ourselves. (I also just found that there was a coupon and a senior "discount" included.) My husband gave them $300 and a check for $4100 dollars that they agreed not to cash until Monday. He called and talked to the *** several times, but the man always argues with him and my husband gives up. I am angry that they didn't finish the job and expect us to be happy with the result. If you have a way to show a video, I can show you how they left it.

• Review fromSydney L.

  Date: 10/24/2024

  1 star
  My husband and I were looking for a tree service company that was bonded as well as licensed and insured to do some tree removal services. A printed advertisement of the sister associated (connected) company Cheap&Great Tree Services was included in a community mailer sent to our house. This advertisement has printed that this company is licensed, bonded, and insured. I met with a *** named ***** on 10-23-24 at our house to get an estimate. We accepted the estimate offer of $900. When I asked when they could come, he said Saturday ***** or Monday *****. I told him if they came Saturday it must be before 12pm but to be sure to send me proof of bond coverage and liability insurance first and to let us know at least day before when coming so we could move our cars and inform our neighbor to move their car. ***** agreed and said he needed a $300 deposit which I gave him via debit card. I asked ***** to send me proof of bond ******************** insurance again. He texted me workers ************************ insurance but no where shows bonded coverage. I texted back asking for proof of being bonded but never got ***ly. This morning (next day *****) the crew showed up! I had to stop them telling them 1-they were not scheduled today & 2-we still didnt have proof of bond coverage. ***** tried to change his story that he said they might show up today. I reminded him he never said that and no one called ahead of time to say they could come early & he still hadnt provided proof of bond coverage. I told ***** they did not have our authorization to start the work until they provided proof of bond coverage THEN gave us time after that to move all cars out of danger. ***** called *****, 1 of 2 Owners. When I explained all this info, ***** started arguing over the phone saying they didnt have to have bond coverage in ** and if everyone else they worked for was ok with it we should be too. I insisted proof. He screamed & ranted I canceled the job. He threatened to charge me.