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Find a Location

Moving Claim Services has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Moving Claim Services

      1625 N Commerce Pkwy Fl 33326 Weston, FL 33326-3216

    • Moving Claim Services

      1625 N Commerce Pkwy Weston, FL 33326

    Business ProfileforMoving Claim Services

    Compliance Consulting
    Multi Location Business

    Additional business information

    Additional Info:
    Please do not confuse this company with a similarly named one called Moving Claim Services located in Malden, MA. They are NOT the same company, and have no affiliation with each other.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 34 Customer Reviews

    Customer Complaints

    74 complaints closed in last 3 years

    20 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Moving Claim Services has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Moving Claim Services

        1625 N Commerce Pkwy Fl 33326 Weston, FL 33326-3216

      • Moving Claim Services

        1625 N Commerce Pkwy Weston, FL 33326

      Location of This Business
      1625 N Commerce Pkwy Fl 33326, Weston, FL 33326-3216
      BBB File Opened:
      8/12/2013
      Years in Business:
      11
      Business Started:
      5/31/2012
      Business Incorporated:
      5/31/2012
      Type of Entity:
      Corporation
      Alternate Business Name
      • Networld Enterprises, Inc.
      Business Management
      • Ms. Paris Johnson, Customer Relationshi
      • Mr. Meyer Lansky, Consulting Specialist
      • Mr. Itzhak Kimhi, Account Manager
      Contact Information

      Principal

      • Mr. Itzhak Kimhi, Account Manager

      Customer Contact

      • Ms. Jenny Barnes, Consulting Specialist
      • Ms. Paris Johnson, Customer Relationshi
      • Mr. Meyer Lansky, Consulting Specialist
      • Mr. Itzhak Kimhi, Account Manager
      Additional Contact Information

      Fax Numbers

      • (888) 247-2390
        Primary Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      74 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/30/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I filed a complaint regarding damages occurred during my move. Movingclaims.com is the party responsible for handling the claim. I managed to submit my claim pictures and descriptions for $1300 in accordance with the rules stated on the Bill of Lading. This despite their website is full of malware so you really have to be careful which buttons you push.Back came a settlement offer of $92. No description no details just an amount. After several attempts through phone and email i was asked to file a dispute.However the dispute page also has no details, so there is no way for me to send a dispute. I sent them another email to which I got yet another non-descript template letter. They only answer in templates, and never answer a single question. You will see this claim will also be answered by a template as they chose never to write.Currently waiting for another response, but not holding my breath. The company should be forced to close as their only tactic is to drag out time, until people cave in and sign for pennies on the dollar. It's is a horrible business method which should be stopped.
      Read More

      Customer Reviews

      34 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jennifer D

      1 star

      01/13/2024

      I have spent over an hour filling out the claim information and uploading all documentation only to be stopped by a GoDaddy page saying I am not authorized to continue. WTF?

      Moving Claim Services Response

      01/15/2024

      To Whom It May Concern:
      Moving Claims Services (CSI - ********************) is a third party claims company hired by moving company's in order to provide claims processing services, free of charge to its customers who may have experienced Loss, Damage, Delay, or Overcharge during their relocation, in accordance with the customers coverage and federal law. All claims are processed based on all information submitted by the claimant as well as their service provider (moving company). Upon full examination of the submitted documents our findings are forwarded to the responsible party (moving company). 
      Here at Moving Claims Services (CSI - ********************), we take pride in being the most experienced provider of claims processing, administrative services, online reputation, consulting and customer support to the ********************** industry nationwide. With more than 15 years of experience, our expertise extends to literally every aspect of the business, from managing major moving companies to providing consulting and services in claims processing. 
      For guaranteed quality assurance, we serve as a liaison between the customers and their service providers (Moving Companies). We reach out to all customers after their move is concluded to assure customer satisfaction. We inquire about their needs being met, if not exceeded, providing them with a survey and collecting their input accordingly. Once we collect that information, should we discover the customer is in any way displeased or unsatisfied with the services theyve received we begin to seek resolution on behalf of their moving company, the responsible party. We understand how unforeseen, unfortunate events can take place so we focus on providing a hassle-free, convenient process for customers to file customer service complaints or ********************** for loss and damage when the unpredictable should happen.  
      Upon the submission of a claim and/or complaint by a customer, ****************************************************************** (CSI - ********************) collects information from both the carriers (moving company) as well as their customers in order to determine settlement amounts per the carriers legal liability as detailed in the carriers governing Bill of Lading and applicable tariff and in conjunction with federal law. Please note, while we regret when any customer is unsatisfied with the settlement rendered, please understand that Moving Claims Services (CSI - ********************) is not the responsible party for the outcome of the customer ********************. 
      We are not an insurance, moving nor repair company, we simply process claims/complaints. Therefore we cannot be held responsible for any actions taken by the customers service provider (moving company).
      Upon reviewing the customers complaint it is CLEARLY not addressing our services and involvement in this process. Based on the information provided by the customer, their complaint is against the responsible party, which is their moving company NOT MovingClaims.com, which is the Claims processing company for their moving company. 
      Due to Moving Claims  being wrongfully accused, we request to have the above referenced complaint removed from our records, and transferred to the respective party who is responsible, as it proposes an undeserving threat to our reputation, considering the services we provide are not related to the customer complaint.
      Thank you for your time! 
      Customer Service Department

      Local BBB

      BBB Serving Southeast Florida & the Caribbean

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