Reviews

Review Details

• Review fromTh F

  Date: 05/13/2023

  1 star
  The biggest scammers out there. No matter what, do not move forward with this company after getting a low estimate. Their contract is very deceiving and the final charges were 3 times more than the original invoice. Things that were discussed on the phone were not honnored and the customer service managee ***** eas extremely rude.

• Review fromMartha R

  Date: 05/07/2023

  1 star

  El 29 de abril de 2023, solicite una mudanza desde Miami a Kissimmee, el valor fue de $800 dólares de los cuales inicialmente se pagarían $300 con tarjeta de crédito y los $500 restantes en Kissimmee al terminar la mudanza. Les solicité que me enviaran la factura definitiva y por varios días no obtuve respuesta. Me llamaban todos los días por una semana entera pidiendo la información de la tarjeta de crédito y un día antes del trasteo me volvieron a llamar y me dijeron que podíamos pagar $300 en efectivo y los $500 en Kissimmee también efectivo; y así quedamos. Cuando recogieron la cosas en Miami, tiraban todo como si fueran balones sin importarles si se dañaban o no las cosas; se fueron sin dar aviso y sin recibir el primer pago de los $300; cosa que nos sorprendió. Cuando llegaron a Kissimmee el tipo que estaba manejando me dijo que hasta que no le pagáramos el balance no iban a bajar nada del camión, por supuesto sacamos los $800 dólares y nos dijo que el costo total de la factura era de $2.2884,85, vaya golpe tan bajo, hablamos por teléfono con una persona supuestamente a cargo y nos confirmó lo mismo. Cuando se les dijo que no teníamos todo ese dinero el muy desgraciado se subió al camión para llevarse todo el trasteo diciendo que si no se le pagaba todo en efectivo metería las cosas en un almacenamiento y que los costos serían de $250 dólares diarios. Al ver este problema se les dijo que pagaríamos la diferencia que no estaba en la factura inicial con tarjeta de crédito y tampoco lo aceptaron. En conclusión, nos hicieron pagar todo de contado, haciendo envío por Zelle. En conclusión nos robaron!!! Y eso no es todo, cuando empezaron a bajar las cosas habían roto las patas de dos de los muebles para la ropa, una maleta, una bocina, y para de contar, solo pérdidas. Si realmente ustedes se encargan de velar por el bienestar de nosotros los consumidores, espero lean esto y tomen acción, y ojalá cierren este tipo de negocios ************. Gracias...

  
  

  Translation: On April 29, 2023, I requested a move from Miami to Kissimmee, the value was $800 dollars of which $300 would initially be paid by credit card and the remaining $500 in Kissimmee at the end of the move. I asked them to send me the final invoice and for several days I did not get a response. They called me every day for a whole week asking for my credit card information and one day before the move they called me again and told me that we could pay $300 in cash and the $500 in Kissimmee also cash; and so we stay When they picked up the things in Miami, they threw everything as if they were balloons without caring if things were damaged or not; they left without giving notice and without receiving the first payment of the $300; which surprised us. When they got to Kissimmee the guy who was driving told me that until we paid the balance they were not going to get anything off the truck, of course we took out the $800 dollars and he told us that the total cost of the invoice was $2,2884.85, wow such a low blow, we spoke on the phone with a person supposedly in charge and he confirmed the same to us. When they were told that we did not have all that money, the unfortunate man got on the truck to take away all the mess, saying that if he was not paid for everything in cash, he would put the things in storage and that the costs would be $250 dollars a day. Seeing this problem, they were told that we would pay the difference that was not in the initial invoice with a credit card and they did not accept it either. In conclusion, they made us pay for everything in cash, shipping through Zelle. In conclusion they robbed us!!! And that's not all, when things began to go down they had broken the legs of two of the furniture for clothes, a suitcase, a horn, and to stop counting, only losses. If you really are in charge of ensuring the well-being of us consumers, I hope you read this and take action, and hopefully close these types of ********** businesses. Thank you...