Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Courtesy Kia of Brandon has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Courtesy Kia of Brandon

      9205 E Adamo Dr Tampa, FL 33619-2603

    • Courtesy Kia of Brandon

      2905 Premiere Pkwy STE 300 Duluth, GA 30097-5240

    Business ProfileforCourtesy Kia of Brandon

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    26 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Courtesy Kia of Brandon has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Courtesy Kia of Brandon

        9205 E Adamo Dr Tampa, FL 33619-2603

      • Courtesy Kia of Brandon

        2905 Premiere Pkwy STE 300 Duluth, GA 30097-5240

      Location of This Business
      9205 E Adamo Dr, Tampa, FL 33619-2603
      BBB File Opened:
      1/27/1993
      Years in Business:
      33
      Business Started:
      1/1/1991
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of VF10020701 for this business, issued by Dept of Transportation/Ntl Hwy Traffic

      These agencies may include:

      Dept of Transportation/Ntl Hwy Traffic

      400 7th St SW

      Washington DC 20590

      (800) 424-9393

      BBB records show a license number of MV81655 for this business, issued by Florida Department of Agriculture & Consumer Services. The expiration date of this license is 9/2/2024.

      These agencies may include:

      Florida Department of Agriculture & Consumer Services

      2005 Apalachee Pkwy

      Tallahassee FL 32399

      (800) 435-7352

      https://www.fdacs.gov

      Alternate Business Name
      • Tampa KIA, L.P.
      • Asbury Tampa Management, LLC
      • Asbury Automotive Tampa, L.P.
      • Asbury Automotive Tampa GP L.L.C.
      • Asbury Automotive Group, LLC
      Business Management
      • Mr. Mike Balog
      • Mr. Brendan O'Brien, General Manager
      Contact Information

      Principal

      • Mr. Brendan O'Brien, General Manager

      Customer Contact

      • Mr. Craig T. Monaghan, Managing Member
      • Mr. Matthew Mees, Managing Member
      • Mr. George A. Villasana, Managing Member
      • Mr. George Karolis, Managing Member
      • Mr. David W. Hult, COO
      • Mr. Mike Balog
      • Marita Gregory
      • Mr. Brendan O'Brien, General Manager
      • Mr. Bassam Hamdar, Director of Business Services
      • Fernando Malta
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      26 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/18/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On February 26, 2024, *** of Brandon gave my keys to my car after a service performed at the dealership to a random woman in a back lot who then proceeded to steal my car. They handed over my keys to the woman with no verification of ownership of the vehicle. They prolonged me calling the police. They offered no compensation back to me for the 3 days of h*** they put me through. They are doing absolutely nothing to make the situation right.
      Read More

      Customer Reviews

      12 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jenifer P

      1 star

      03/21/2024

      Avoid this dealership at all costs. I tried buying a car here, but their inflated prices were ridiculous, and they get hostile if you call them out on it. Instead, I bought my car at Crown *** for the price I wanted, without any hassle. Unfortunately Courtesy *** is much closer to my house, so I brought it there for an issue I was having that would be covered by the warranty. Instead, they refused to look at the issue itself, and rather made up a million other things that were wrong with my car, and said I had to fix those things before they would look at anything else. So, I was forced to pay a diagnostic fee, and didn't get a diagnosis because they are so sleazy. They are saying my car needs things that I just had done or evaluated by other mechanics, and things that *** says don't need to be done for ******* miles (a coolant flush, which Courtesy *** says you have to do every 30K). They called themselves "experts" but they also said my brake pads are "after market"...weird, since they come on the car straight from the factory. They should recognize their own parts.

      Local BBB

      BBB of West Florida

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.