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      Country
          Country

          Find a Location

          Helicon has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Helicon

              11103 N 46th St Bldg B Tampa, FL 33617-2009

              BBB Accredited Business
            • Helicon

              5011 Luckett Rd Fort Myers, FL 33905-4417

              BBB Accredited Business
            • Helicon

              4260 Church St Suite 1340 & 1442 Sanford, FL 32771-6910

              BBB Accredited Business

            Business ProfileforHelicon

            Foundation Contractors
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            4.67/5stars

            Average of 12 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/14/2009

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Helicon is a certified building contractor that specializes in Foundation Repair, Concrete Repair, Soil Stabilization, Sinkhole Repair, Seawall Repair, and Pre-Construction Services.

            Products & Services

            We serve all of Florida, focusing on the areas of Tampa Bay, Naples, Orlando, Bonita Springs, Port Charlotte, Fort Myers, and Sarasota. - Underpinning - Helical Piers - Micropiles - Poly Foam / Chemical Grout - Permeation Grout - Compaction Grout

            Business Details

            This is a multi-location business.

            Find a Location

            Helicon has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Helicon

                11103 N 46th St Bldg B Tampa, FL 33617-2009

                BBB Accredited Business
              • Helicon

                5011 Luckett Rd Fort Myers, FL 33905-4417

                BBB Accredited Business
              • Helicon

                4260 Church St Suite 1340 & 1442 Sanford, FL 32771-6910

                BBB Accredited Business
              BBB File Opened:
              5/8/2009
              Years in Business:
              22
              Business Started:
              1/1/2002
              Business Incorporated:
              5/7/2004
              Accredited Since:
              5/14/2009
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of CBC1255310 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Florida Department of Business & Professional Regulation

              2601 Blairstone Rd

              Tallahassee FL 32399

              (850) 487-1395

              http://www.myfloridalicense.com/dbpr/

              BBB records show a license number of CBC1255310 for this business, issued by Hillsborough County Construction License Board. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Hillsborough County Construction License Board

              5701 E Hillsborough Ave Ste 1140

              Tampa FL 33610

              (813) 307-1787

              https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

              BBB records show a license number of I-CBC1255310 for this business, issued by Pinellas County Construction License Board

              These agencies may include:

              Pinellas County Construction License Board

              7887 Bryan Dairy Road Suite 133

              Largo FL 33777

              (727) 582-3100

              https://www.pcclb.com

              BBB records show a license number of CBC1255310 for this business, issued by Pasco County Construction License Board. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Pasco County Construction License Board

              7530 Little Rd

              New Port Richey FL 34654

              (727) 847-8009

              https://aca3.accela.com/PASCO/

              BBB records show a license number of CBC1255310 for this business, issued by Lee County Construction License Board. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Lee County Construction License Board

              1825 Hendry St

              Fort Myers FL 33901

              (239) 533-8895

              http://www.leegov.com/dcd/ContLic/ActCont

              BBB records show a license number of CBC1255310 for this business, issued by Hernando County Construction License Board. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Hernando County Construction License Board

              789 Providence Blvd

              Brooksville FL 34601

              (352) 754-4050

              http://www.hernandocounty.us/home

              BBB records show a license number of CBC1255310 for this business, issued by Manatee County Construction License Board. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Manatee County Construction License Board

              (941) 749-3047

              http://www.mymanatee.org/home/government/departments/building-and-development-services/building-permitting/contractor-licensing/contact-information.html

              BBB records show a license number of CBC1255310 for this business, issued by Charlotte County Construction License Board. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Charlotte County Construction License Board

              18400 Murdock Cir

              Port Charlotte FL 33948

              (941) 743-1201

              https://secureapps.charlottecountyfl.gov/CitizenAccess/

              Type of Entity:
              Corporation
              Alternate Business Name
              • Helicon Foundation Repair Systems, Inc.
              • Helicon Property Restoration
              Hours of Operation

              Primary

              M:
              8:30 AM - 5:00 PM
              T:
              8:30 AM - 5:00 PM
              W:
              8:30 AM - 5:00 PM
              Th:
              8:30 AM - 5:00 PM
              F:
              8:30 AM - 5:00 PM
              Business Management
              • Mr. Jay D. Silver, President
              Contact Information

              Principal

              • Mr. Jay D. Silver, President

              Customer Contact

              • Mr. Jay D. Silver, President
              • Mr. Phil Frye, CFO
              Additional Contact Information

              Fax Numbers

              • (813) 864-4461
                Primary Fax

              Phone Numbers

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/27/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              I paid a $700 deposit on 3/31/23 to have my pool deck lifted and it was lifted too high on one end so, **** came out and ground down all the decorative surface off that end of my pool deck around the pool. **** did not have my permission to do any grinding at all and I have a witness to verify this. The owner ******************* gave me his word that he would find a concrete decorative surface company to resurface my pool deck and I have a witness that heard Mr. ****** tell me that because he was on speaker phone and the witness was listening to the whole conversation. Mr. ****** did not keep his word and instead sent **** back out to my house to patch the area and my son was in the pool when **** walked into my backyard and **** told my son that he was going to ********** to get what he needed, but **** never did anything and he left and never came back. **** told my son that he was sorry for going OCD on grinding down my pool deck. The pool deck cannot be patched or touched up because it won't look right and match up. It's now 9/24/23 and still nothing. I want my pool deck resurfaced due to **********************'s negligence. This is the worst company I have ever dealt with in my life. I'm going to have to retain an attorney to sue ********************** because ******************* has refused to have my pool deck resurfaced.
              Read More

              Customer Reviews

              12 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Marcia A

              09/13/2023

              We had cracks on the exterior and interior of our home and Helicon do an inspection. Casey (who is no longer with the company) provided his recommendations and a quote which is to install piers around the home and that would fix our issues. In July 2021, Helicon sent a team of guys to perform the work and they were every unprofessional. Our yard was a mess after they left, and nothing was done about it. Helicon advised us to not do any renovations until after 6 months of the repairs as the house may still be settling. In 2022, we did some minor repairs in the home and noticed the cracks were still opening and closing. They sent out someone who said everything looked fine and there was no movement. He stated if the doors start to jam to let them know because that means we have a problem. Since 2021, Helicon has come out at least 4 times and keep telling us there are no issues with the piers and additional works needs to be on the back porch. Helicon’s President, Jay Silver, came out for a house visit and advised there was nothing he could offer to help fix the issues. A couple weeks later in August 2022, they sent out another salesman, Douglas Mullins, who gave another quote to fix the interior foundation. There has been additional movement and Douglas, nor Jay, or anyone from Helicon will not respond to us. We have had multiple companies come out and give recommendations which are very different from Helicon and seeking legal assistance. I do not recommend doing business with Helicon. Educate yourself on foundation issues and do not believe what they tell you.

              Helicon Response

              09/14/2023

              We are sorry to hear that you were less than satisfied with the service. We take customer feedback seriously. We will have someone from management reach out to you to discuss any concerns.

              Local BBB

              BBB of West Florida

              BBB Reports On

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