Business ProfileforNational Payment Corporation

Worst card company imaginable. Got this card as a payroll card from work and haven't had a single good experience. One day I notice a large amount of money that has randomly disappeared, and I could not check my monthly statement until the month is over. For example, if I would like to know what purchases I made in August, I would need to wait until September to recieve the statement. It turns out that I had 400$ stolen in two payments and I filed two reports with evidence and it was rejected and a letter was sent to me. Afterwards, I filed a rebuttal with even more evidence and never ever received a letter back or heard from the company since then. Someone ordered items in two different states online which were not the same state in which I lived in (******). When I asked for a replacement card they shipped it out on August 26th 2022. It didn't arrive for months and I called again December 20th. Still not here as of January 4th 2023. Not to mention I was charged for a replacement card twice now. **************** tries to fix problems, but they never do, unfortunately. I haven't had a physical card to withdraw money on since August of last year. I do not know what kind of resolution to seek, I am just very frustrated with the company. Now as I am gathering photo evidence, it turns out that the transaction records I have access to are only 6 months back (up until July) and the incident had happened earlier that year. The only picture I have otherwise is the app which shows my replacement card that says was send out on August 26th (2022).