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      Country
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          Find a Location

          Merchants Association Collection Division Inc. has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Merchants Association Collection Division Inc.

              134 S Tampa St Tampa, FL 33602-5354

            • Merchants Association Collection Division Inc.

              PO Box 2842 Tampa, FL 33601-2842

            • Merchants Association Collection Division Inc.

              424 E Front St Traverse City, MI 49686-2614

            Business ProfileforMerchants Association Collection Division Inc.

            Collections Agencies
            Multi Location Business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            5 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Products & Services

            This company offers consumer and commercial collections.

            Business Details

            This is a multi-location business.

            Find a Location

            Merchants Association Collection Division Inc. has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Merchants Association Collection Division Inc.

                134 S Tampa St Tampa, FL 33602-5354

              • Merchants Association Collection Division Inc.

                PO Box 2842 Tampa, FL 33601-2842

              • Merchants Association Collection Division Inc.

                424 E Front St Traverse City, MI 49686-2614

              BBB File Opened:
              5/12/1988
              Years in Business:
              65
              Business Started:
              6/1/1958
              Business Incorporated:
              6/1/1958
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of CCA0900476 for this business, issued by Florida Office of Financial Regulation

              These agencies may include:

              Florida Office of Financial Regulation

              101 E Gaines St

              Tallahassee FL 32399

              (850) 487-9687

              https://www.flofr.com

              Type of Entity:
              Corporation
              Alternate Business Name
              • Sherloq Financial
              Business Management
              • Mr. Gene Cole, Chief Compliance Officer
              Contact Information

              Principal

              • Mr. Gene Cole, Chief Compliance Officer

              Customer Contact

              • Mr. Chris Wydo, President/COO
              • Mr. Gene Cole, Chief Compliance Officer
              • Mr. Albertas Giparas, VP, Treasurer, Secretary
              • Ms. Deborah MacArthur Anderson, Director
              • Mr. William Douglas, Director
              • Mr. Michael Kilgore, Director
              • Ms. Deanna Koeninger
              • Ms. Karen Salazar
              Additional Contact Information

              Fax Numbers

              • (772) 316-1982
                Other Fax
              • (813) 277-3699
                Other Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Understand consumer rights when it comes to debt collection

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/27/2024

              Complaint Type:
              Billing/Collection Issues
              Status:
              Resolved
              I received a call. I missed the call. I called back. The lady who answered ****** didn't identify the company or the purpose of the call. She stated that the call was recorded. I asked her to identify the company which she refused and asked my name. I refused and asked if she was a bill collector she lied and said they weren't and refused to give me any information about the company or what they normally call about. I didn't want personal information I wanted to know who they were. She said she wouldn't give me any information so I hung up.
              Read More

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              LD

              1 star

              10/28/2021

              Rep from Merchants Association Collection Division, Inc. called me abut a past due TECO ****. I told them I had not lived there since 1998. My ex who owned the property recently moved and for whatever reason the bill is past due. If the rep had been smart, she would have asked me for the contact info for the property owner. The rep could have also referred to the Hillsborough Property Records database and gotten the contact information for the property seller. TECO also was negligent in not getting the property seller's forwarding address when the service was transferred.
              Poor service from both entities.

              Merchants Association Collection Division Inc. Response

              11/08/2021

              Thank you for your review. We apologize for any difficulties you may have had with our service. Upon review of the account, it appears the account was resolved. We hope it was resolved to your satisfaction. If not, please call us at 1-800-749-7710 and let us know how we can assist you further.

              Local BBB

              BBB of West Florida

              BBB Reports On

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