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MC2 Data, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.5

Average of 8 Customer Reviews

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Review Details

  • Jeffrey J

    Date: 12/23/2024

    Jeffrey J

    Date: 12/23/2024

    I was charged 4 $1.00 fees and ***** after a 5 day free trial. I canceled the account 2 days after which was 3 days early. They still took out the *****. When I called I was told I had not canceled but yet my account had already expired. They told me they would send an email where I could dispute charge and that email was never received. This is unacceptable and i will pursue through my bank my ***** refund along with the ***** for overdraft fee. I want all this refunded and my account to make sure it was cancelled.

    MC2 Data, LLC

    Date: 01/04/2025

    Dear *******,

    Thank you for taking the time to contact us. I'm sorry to hear about the confusion. Our records show that you registered on our website on 12/17/2024. You paid $1 for each service you registered to try for 5 days. You also agreed to automatically enroll in a standard monthly membership for $49.97, unless you canceled before your trial expired on 12/22/2024. This is stated clearly, and directly above the button where you accept your agreement. It was also emailed directly to you in case you did not read the terms. 

    After logging in to our site from your computer at IP address: 
    ************, you performed 3 searches . Hopefully, this jogs your memory. You will see this in your browser history if it has not been cleared.

    We have no record of your cancellation. Since your membership was NOT canceled, you were charged a standard monthly membership fee of $49.97 as you had agreed to at the time of registration. Your account has been cancelled and fully refunded after we received your refund request. You will no longer be charged.

    Hopefully this resolves all outstanding issues. If you still have questions after that time, please contact our customer support any day between 8am - 11pm EST.

  • Sherri S

    Date: 11/07/2024

    Sherri S

    Date: 11/07/2024

    I'm all over the dark web because of this company. Remove all my info

    MC2 Data, LLC

    Date: 11/08/2024

    I was unable to locate your information in our database. Can you please send a screenshot of the information you referenced. Thank you

  • TaraAnn K

    Date: 10/13/2024

    Just found out my information was leaked on the dark web because of this company. I have made a complaint with the class action lawsuit they are trying to get together for this. My name, address, email and card was all comprised because of this company. Stay away from this company!! I honestly don't even know HOW they got my information to begin with.

  • Kathy S

    Date: 05/15/2024

    Kathy S

    Date: 05/15/2024

    Rude and mean phone persons, not at all helpful. ******

    MC2 Data, LLC

    Date: 05/25/2024

    Thank you for your feedback. We have reviewed your calls and are resolving the issue. We have also issued an immediate refund for the full amount. Your bank may take 3 - 5 days to post the transaction to your account. Our apologies for any inconveniences and thank you again for your feedback. We always appreciate feedback that helps us improve.

  • Jeannyne M

    Date: 05/10/2024

    Jeannyne M

    Date: 05/10/2024

    I am honestly impressed with the information I discovered when I searched records for myself, and others in my family with whom I have not lost contact. The reason for my initial curiosity was that I wanted to make contact with an old friend on the other side of the country, ... I sent a letter with instructions to please fwd, or return to sender (me) if undeliverable, sadly I never heard anything back but the service I'd say is top notch.

    MC2 Data, LLC

    Date: 05/14/2024

    Dear ********,

    Thank you for sharing your experience. We're always happy when we're able to reconnect old friends. Hopefully, your friend will respond some day soon.

    MC2 Data, LLC

    Date: 07/19/2024

    Thank you for your heartfelt assessment and good luck in finding your friend.

  • Me M

    Date: 02/28/2024

    If I could give this business a zero I would, it seems nothing furthest than a scam it is beyond irritating most of these reps pretty much all of them are way offshore in ***************, with the rudest and the most absurd customer service and there is scam they're a rip off. I was trying to obtain a death certificate when I noticed them on for a $1 starter trial for 5 days I did not see the tiny print regarding it being $39.99 after the fact. They charge my card on the 5th day not even allowing me time to cancel my trial $40 and then calling back telling them you don't offer anything regarding death certificates nobody wants to help everybody hangs up and they just act like they can't be located or put out of business I wish they were out of business. We don't need people or companies like this even offering services to anybody here in ***************** save that for your own countries don't bring that over here. Everyone's *********** getting good customer service not BS.

  • Jana J.

    Date: 06/06/2023

    Jana J.

    Date: 06/06/2023

    Do NOT waste your time and money!!!!!! This site is a joke. I knew more about the person than anything they told me. They had my info completely wrong, so you know anyone you're looking up probably is too. They are hard to get in touch with. They charged my account before my trial should have been over and refused to refund when I asked. I should have checked the reviews better before I was scammed.

    MC2 Data, LLC

    Date: 06/13/2023

    Dear ****,

    Im so sorry to hear you didn't find the information you were looking for. We do our best to provide the most accurate possible data, but unfortunately we are occasionally limited by incorrect or incomplete information provided to us by one of our many public sources.

    We offer a $1 trial for you to decide whether our service meets your needs. Since you decided to keep your membership after the trial expiration date, we billed you for a full membership.

    As you requested, we cancelled your membership, halting all future charges, and have refunded your membership in full. Please contact your bank to confirm when they will process the refund, and let ** know if we can be of help in the future.

  • Mary D.

    Date: 02/16/2023

    Mary D.

    Date: 02/16/2023

    Very limited info when checking on people known to have criminal history. Was charged ***** before expiration of trial period. When I called to cancel was not informed that I had already been charged the ***** the day before. Lousy customer service. When I asked for refund was told that I would only get 20 back. So even though my acct. Was cancelled I'm still being charged. Never again

    MC2 Data, LLC

    Date: 06/13/2023

    Dear ****,

    Im so sorry to hear you didn't find the information you were looking for. We do our best to provide the most accurate possible data, but unfortunately we are occasionally limited by incorrect or incomplete information provided to us by one of our many public sources.

    We offer a $1 trial for you to decide whether our service meets your needs. Since you decided to keep your membership after the trial expiration date, we billed you for a full membership.

    As you requested, we cancelled your membership, halting all future charges, and have refunded your membership in full. Please contact your bank to confirm when they will process the refund, and let ** know if we can be of help in the future.

MC2 Data, LLC is NOT a BBB Accredited Business.

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