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          Edd Helms Air Conditioning & Electric has 1 locations, listed below.

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            Business ProfileEdd Helms Air Conditioning & Electric

            Air Conditioning Contractor
            BBB accredited business

            Contact Information

            740 International Pkwy

            Sunrise, FL 33325-6219

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            Email this Business
            (800) 329-2520

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            Customer Reviews

            4.67/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/6/2019

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Business Details

            Location of This Business
            740 International Pkwy, Sunrise, FL 33325-6219
            Email this Business
            BBB File Opened:
            1/15/2002
            Years in Business:
            18
            Business Started:
            8/31/2005
            Business Incorporated:
            8/31/2005
            Accredited Since:
            3/6/2019
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Edd Helms Group, Inc.
            • Edd Helms Air Conditioning, Inc
            • Edd Helms Electric, LLC
            Business Management
            • Mr. Wade Helms, President/CEO
            • Mr. Dean Goodson, CFO
            • Ms. Stacy Cusano, Customer Contact
            • Mr. Roger Prendergast, Service Manager
            • Mr. David A Helms, Director
            Contact Information

            Principal

            • Ms. Stacy Cusano, Customer Contact

            Customer Contact

            • Mr. Wade Helms, President/CEO
            • Mr. Dean Goodson, CFO
            • Ms. Stacy Cusano, Customer Contact
            • Mr. David A Helms, Director
            Additional Contact Information

            Fax Numbers

            • (954) 595-1673
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            02/11/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            In November 2020 we had work done by Edd Helms on one of the original AC units we had purchased from them. This included installing new refrigerant lines from handler to condenser, a new Trane 2.5 ton system 16 Seer, and additional installation work. The warranty stated one year labor and 10-year all parts. We paid $4,800.54. In December 2022 the condenser unit iced up and leaked water. This happened several times and we called Edd Helms who sent a tech. The tech came on Jan 6, 2023, said that the refrigerant level was low due to leak, and did not search for the leak. When we inquired about warranty, he called the office and notified us this was not covered by the warranty. At this point we decided not to employ the services of this company anymore.We believe we were sold a defective unit, which was not properly tested for leaks. We expected that this company will honor their warranty. They did not, despite us being this company's customer for more than 20 years, for all our AC needs.
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            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Tommy B

            11/09/2022

            I am an electrician.since ****. Many federal clearances in the past, OSHA commendations, etc. Am willing to e both electrical Superintendent,as well as site safety and compliance officer, pending further o.s.h.a. and updated n.f.p.a. regulations and training
            Read 2 More Customer Reviews

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

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