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Business ProfileforCoast to Coast Pools
At-a-glance
Customer Complaints
7 complaints closed in last 3 years
2 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
- Location of This Business
- 1891 Porter Lake Dr Ste 107, Sarasota, FL 34240-7842
- BBB File Opened:
- 1/3/1990
- Years in Business:
- 35
- Business Started:
- 10/1/1988
- Date of New Ownership:
- 2/1/2005
- Business Incorporated:
- 3/23/2004
- Accredited Since:
- 9/29/2008
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of CTRESP - CPC1457311 for this business, issued by Sarasota County Construction License Board. The expiration date of this license is 8/31/2024.
These agencies may include:
Sarasota County Construction License Board
1001 Sarasota Center Blvd
Sarasota FL 34240
https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#
BBB records show a license number of FRO2196 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2028.These agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399
http://www.myfloridalicense.com/dbpr/
BBB records show a license number of CPC1457311 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.These agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399
http://www.myfloridalicense.com/dbpr/
BBB records show a license number of CPC1457311 for this business, issued by Hillsborough County Construction License Board. The expiration date of this license is 8/31/2024.These agencies may include:
Hillsborough County Construction License Board
5701 E Hillsborough Ave Ste 1140
Tampa FL 33610
https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/
BBB records show a license number of CPC1457311 for this business, issued by Charlotte County Construction License Board. The expiration date of this license is 8/31/2024.These agencies may include:
Charlotte County Construction License Board
18400 Murdock Cir
Port Charlotte FL 33948
- Type of Entity:
- Corporation
- Alternate Business Name
- Pointer Pools and Spas, Inc.
- Pointer Pool Service
- Contact Information
Principal
- Mr. Dustin Pointer, President
Customer Contact
- Mr. Dustin Pointer, President
- Mr. Steven Smiley
- Additional Contact Information
Fax Numbers
- (941) 377-3574Primary Fax
- (941) 377-3574
Customer Complaints
7 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
15 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Kimberly
04/25/2024
Coast to Coast Pools Response
04/26/2024
Respectfully Ms. ******** We have been in contact with you weekly/daily addressing your concerns. Ironically when you wanted to build a pool your neighbor graciously gave you access to your backyard. Now that they would like the same courtesy, it has been a battle since day one. Rarely do we have so much contact and conversation with someone we don't have a contract with (a neighbor), but we have tried very patiently to keep you informed of the progress. We agree, we have went as far as putting tarps up on YOUR property to try and meet your expectations and demands. As we have repeated MULTIPLE times, once the project is finished, we will do a complete clean up and final grade of the area.
We apologize workers took a lunchtime break and sat down in the shared easement; we did not mean to inconvenience your view of your neighbor's house. Project is scheduled to be finished with a 4 week build time. We are meeting the guidelines and expectations of our customer, your neighbor, and following all the rules of your homeowner's association. As we know you have been out of town for the build, and all this information is provided to you by your cameras, we hope to be finished with the project by next week. We hope this helps with your frustration and do apologize.
Customer Response
04/29/2024
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