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Find a Location

Dale's Super Store has 1 locations, listed below.

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    Business ProfileforDale's Super Store

    Auto Accessories

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    25 complaints closed in last 3 years

    14 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1881 Barber Rd Unit 1, Sarasota, FL 34240-8325
    BBB File Opened:
    5/30/2012
    Years in Business:
    14
    Business Started:
    1/8/2010
    Business Incorporated:
    1/8/2010
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Dales Billet Sales LLC
    Business Management
    • Mr. Derek Dobson, Owner/Manager
    Contact Information

    Principal

    • Mr. Derek Dobson, Owner/Manager

    Customer Contact

    • Mr. Derek Dobson, Owner/Manager
    Additional Contact Information

    Fax Numbers

    • (941) 727-9134
      Primary Fax

    Phone Numbers

    Customer Complaints

    25 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/28/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    sent this company a diesel injection pump to rebuild, got part back from company after havingg communication issues and telling them i was lieingg to them when i have texts from them that prove they are wrong about dates.injection pump had missing pieces and also parts that looked like it had been dropped/hit with hammer. installed part and engine after finding /fixing parts to complete part, the engine had ran worse than when i sent company the part. called company to see if i could get my money back and company would not and said i had to file a warranty form. which is 2 years, i filed a form and 4 weeks went by and have heard nothing back. called company and they said i never filled one out. i took part to another reputable diesel shop, D&K Diesel out of ********** ****. they showed all the ***************** that had been screwed up internally on the injection pump. they had also modified parts and drilled stuff out that should not have been tamped with, parts installed wrong even. other parts in injection pump were not replaced that should have been as well. dales super store would also not accept my calls or anything, but finally after trying for a couple days i got ahold of someone. i can et pictures of parts if needed.
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bobby Ray R

    1 star

    04/23/2024

    Purchased a turbo from About 18 months ago. Turbo had a two-year warranty on it. Turbo went bad my mechanic provided them the 4 codes. from the reader showing the turbo and actuator are bad they of course are saying theres nothing wrong with it and refusing to refund my money. Almost $4000. So I will be disputing this also with my bank and credit card company, if that doesnt work out I will be going for legal action, make sure you read the reviews from this company and stay away. They are scammers. . But they messed with the wrong one this time

    Local BBB

    BBB of West Florida

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