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Business Profile

SEO Services

Voice Search Local, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in SEO Services.

Complaints

Customer Complaints Summary

  • 166 total complaints in the last 3 years.
  • 53 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/23/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello, I just want to share my bad experience with Search Local. They charge me every month and do nothing. They say they will help more customers come to my business, but it's a scam.

  • Initial Complaint

    Date:07/22/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid to this company $3500 for the services of SEO (Search Engine optimization). This was paid for at the end of February 2025. The service was to guarantee I get more traffic, hits and business. to date I have yet to get one business or person contacting for my services. Thier delivery of service for monthly updates is poor. I am not getting anything new from them showing how improvements are working. Now, I will take my lumps if I am to blame for not providing the information they need or my business and product for the area not a good match. I am seeking full or partial refund from Voice Search Solution for services not meeting agreed expectations.

  • Initial Complaint

    Date:07/01/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    To Whom It May Concern,Im writing to file a complaint against a company called Voice Search or a similar entity that continues to harass my business line with unsolicited calls. We receive 510 robocalls from them every single day, severely disrupting our ability to answer legitimate customer calls.This has gone beyond simple telemarketingits harassment. These repeated interruptions are hurting our business operations and wasting valuable time. Im requesting that the BBB investigate and take appropriate action to stop companies like this from spamming business lines nonstop.Thank you for your attention to this matter.Sincerely,********* ***** Airtight Spray Foam Insulation, LLC ************ ************************

  • Initial Complaint

    Date:06/22/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Fraudulent/duplicate charges 6/14/2025 then again 6/15/2025 on my business AMEX card. I have reported this to ****. All of the reviews posted are accurate, harassment, deception on potential services provided, deception on costs for potential services and deception on return for investing in their services.

    Customer Answer

    Date: 06/24/2025

    Yesterday after speaking with Voice Search Local ( had already spoken with **** in regards to the unauthorized 2nd payment ) I received an email from VSL that the unauthorized 2nd payment would be refunded..Presently the $299 credit is pending.

  • Initial Complaint

    Date:06/10/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Under the business agreement and description of duties in the contract they specifically state that they will meet monthly with me in regards to the progress of marketing. They have not. Twice now they have double booked me for appointments and put me off by a whole month. Additionally, whenever I log into my dashboard I cant see any progress due to glitches in the system. All of these calls are recorded but they refuse to look at the recorded conversations. Im not looking for a refund. But I want a termination of contract as well as no further contact from this business.

  • Initial Complaint

    Date:05/22/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They called me every day. I will always hang up. Then they left me this message ****** press one to verify your business Press two if you wish to have your business not displayed on ****** voice searches or call ************ to opt out Since I wanted my business to be displayed on ****** voice Search, I called them back. Plus I thought they were ******. Anyway I called the number and ask why I was receiving all these calls. They said, I am receiving all these calls because customers are trying to find my services but they cant find me because I am incorrectly listed on ******. Fast forward, they quoted my business in order to list me. They made me think my business had an issue on ****** voice Search and I had to pay them to register my business on 5 voice Search platforms. After the payment, they scheduled an appointment days later with a technician. During the appointment, the technician showed me some bunch of statistiques regarding my business. In fact, he asked what marketing strategy I have and asked enjoying details because according to him my business still doesnt stand out compared to my competitors. Again they will help me stand out if I pay more. That moment, it all came to me that they are scamming me. I quickly ****** and find out that it is free to register my business on these voice platforms. I then asked them if they were ******. They replied that they were not ****** and that they never told me so. I got really frustrated that I got misled; and I said I do not want the service anymore. That was a Friday and since he said that my registration was going to show by Wednesday anyway. Nothing was done yet. Therefore, I wanted them to cancel everything and refund me. He then became rude and said that they already registered me, so they wont refund me. I called the initial number and they still refused to take me out of the program and refund *** am still fighting with my bank to get my money. DO NOT FALL FOR THEM LIKE I DID. ITS A SCAM!!!

  • Initial Complaint

    Date:05/16/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Voice search has been calling my private number about want to sell me the service they provide. I dont need or want it. They are calling from local numbers including other businesses. 1 was from national grid. They are calling from numbers that are cloned from others or numbers that dont exist to anyone. I have asked them multiple times to take me off call list which they keep asking for my business name. Which I dont tell them. They say they cant take me off list. How do I make this stop. I have asked, screamed, pleaded! Im getting approximately 5-10 calls a day.

  • Initial Complaint

    Date:05/15/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They call me multiple times a day from different numbers. I asked multiple times to be put on do not call list and they say they don't have one. This is illegal!!!

  • Initial Complaint

    Date:05/13/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I get numerous calls a week always from a different phone number. The people who take the calls constantly use vulgarity and insults when explaining you don't want their ********** is constant harassment and they have even laughed saying they wont take me off the list because they get paid no matter what.

  • Initial Complaint

    Date:05/12/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Voice Search calls our business phone number no less than 3 times a day. This is a Hospice phone line that needs to be open for emergency calls from patients. We have asked multiple times to be removed from the call list, we have stated they do not have permission to call this number and stated do not ever call this number again.

Voice Search Local, LLC is NOT a BBB Accredited Business.

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