5 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Barbara N
5 stars02/26/2023
When in need of a new roof and want excellent customer service, great workmanship, fair pricing, reliability and honesty then MARZO ROOFING, INC. should be your choice. Almost 6 years ago I had my roof replaced by MARZO ROOFING, INC. and they did a great job. However, I began having problems with my skylights which they also installed. I made several calls to their busy office but somehow my problem got sidetracked. When the CEO, Bianca, heard of my dilemma she personally called me to come to my home with her superintendent, Alex, so that Alex could go up on my roof to repair the problem and she wanted to personally apologize to me for the breach of communication. She also gave me her private cell number in the event that I may ever need The service of MARZO ROOFING again. Now this is what I call awesome customer satisfaction! Barbara N., Port St. LucieReview from Shirley S.
5 stars02/10/2023
Beyond and more Marzo roofing did my next door neighbor and my neighbor across the street. I called them on a weekend and Bianka answered the phone right away and set up an appointment with one of her estimator for Monday, I signed the contract on Tuesday and two weeks later my roof is completed and is beautiful, thank you Bianka for helping me pick the best color for my roof, thank you for following up and for being present during the process.Review from Jackson J.
5 stars12/28/2022
Marzo Roofing repaired my tile roof, very professional. The job was done pretty fast, and no mess. Just one tile broken, without any other inconvenience. I thought it would take longer, and the price was very competitive.Review from Angelee N
1 star09/08/2021
Had my mothers Mobil home roof replaced my Marzo Roofing in Port Saint Lucie just a year ago and found after a rainy season the inside of her roof is showing signs of water intrusion and black mold growing .I made several attempts to reach them and was forced to leave messages with an answering service , with no call back . I just need someone from there to please please please evaluate the roof maybe it was poor craftsmanship or material that can be fixed. But no response .my moms roof looks like it's getting worse daily. I would not use this company.
Marzo Roofing, Inc. Response
09/17/2021
Good Morning
We have not received any message from this customer
if he wants he can contact me directly at XXX-XXX-XXXX
I know we been having problems with our answering service but that's been taking care of
thank you
******Review from Jose T.
5 stars08/27/2021
Excellent service.
They Communicate and keep you updated every step of the way Until the job is done.
I would definitely recommend them to anyone.
Customer Review Rating
Average of 5 Customer Reviews
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