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Find a Location

EliteLearning.com has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforEliteLearning.com

    Educational Consultant
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    25 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/2/2006

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    This company offers continuing education courses for state licensed professional, community association managers, cosmetologists, funeral directors and barbers.

    Business Details

    Location of This Business
    26 N. Beach St., Suite A, Ormond Beach, FL 32174-6639
    BBB File Opened:
    8/2/2006
    Years in Business:
    24
    Business Started:
    9/7/1999
    Business Started Locally:
    9/7/1999
    Business Incorporated:
    9/7/1999
    Accredited Since:
    8/2/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Colibri Healthcare, LLC
    • Elite Learning
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Business Management
    • Cindy Poe, Director
    • Kesha Stevenson, Customer Service Project Manager
    Contact Information

    Principal

    • Cindy Poe, Director
    • Kesha Stevenson, Customer Service Project Manager

    Customer Contact

    • Cindy Poe, Director
    • McKissock ,LLC, Managing Member
    • Jim Fox, Manager
    • Kesha Stevenson, Customer Service Project Manager
    Additional Contact Information

    Fax Numbers

    • (386) 673-3563
      Primary Fax

    Customer Complaints

    25 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/09/2024

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    I have used elite nursing, which says they are Colibri Healthcare. I have done continuing education for my nursing license in ****** through them. I did have trouble with them auto renewing last year. My membership with them expires on April 26 of this year and hopefully there will not be another auto renewal charge. On March 25 a month before, my membership was even expired, I was charged to my debit card charge of $105.99 from an Elite with the telephone number on my statement of *********** with the numbers ** next to it. I reported it to my bank and have changed my debit card Numbers and Im receiving a new card in the mail. When I called the phone number a Colibri real estate company answers and when you ****** their location and old abandoned brick building comes up in ******** only option number four for *** and when they answered, and then ******* answered and said that it was Calibri real estate licensing for students. Had to look up the address which took a couple of minutes and said it was *********************************************************************. *****. Which couldve been a lie. I asked him what his location was and he said he works remotely and would not disclose it. Some other options on their Phone menu, 1 ********* appraisal, 2 ********* real Estate 3 elite 4 *** 5 Allied and 6 FTC. The only option that answered was *** and when he did, a man named ******* was on the other line. When I ask him what kind of business he had he said they were for real estate students getting their license and provided live stream class. I will be watching for any further charges from elite nursing in the next month and convince there is something very wrong going on at this company.
    Read More

    Customer Reviews

    6 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    LL W

    1 star

    01/11/2024

    I purchased the package that was supposed to meet the state nursing requirements (Case #SPC2451466). Unfortunately, it failed to meet these requirements. So unfortunately, they failed to include one class in the package. When I called to attempt to rectify the problem and I got nothing but the run around. Fake manager call back to no management call back to wait on it! At this point just refund me my money, you falsely advertised your package/service.

    EliteLearning.com Response

    01/31/2024

    Upon investigating the matter, we have identified that there was an oversight on our part, and we acknowledge the importance of including the required course content to meet your state's regulations.  

    Resolution Taken 

    To address this issue, we are taking the following steps: 

    Immediate Access to Missing Course: 
    The course was updated to our package to include access to the missing course: Alzheimer's Disease and Other Dementias: Symptoms, Stages, and Communication Strategies required by your state. The customer was given the course for free as an add on to the package for her to complete to meet the state requirements. 


    Review of Procedures: 
    We are conducting a comprehensive review of our procedures to understand how this oversight occurred. Our goal is to enhance our processes to prevent similar occurrences in the future. 


    Free Course:  
    The customer was given the course for free as an add on to the package for her to complete to meet the state requirements. The customer was able to complete and have full access to their certificate. 

    Local BBB

    BBB Serving Central Florida

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