Complaints

This profile includes complaints for Morgan & Morgan's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Morgan & Morgan has 93 locations, listed below.

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  Morgan & Morgan

  20 N Orange Ave Ste 1600 Orlando, FL 32801-4624

• 

  Morgan & Morgan

  402 S Kentucky Ave Suite 402 Lakeland, FL 33801-5367

• 

  Morgan & Morgan

  2012 S Florida Ave Lakeland, FL 33803-2658

• 

  Morgan & Morgan

  940 S Harbor City Blvd Melbourne, FL 32901-1909

• 

  Morgan & Morgan Law Firm, PLLC

  47 Maple St Ste 104D Burlington, VT 05401-4791

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:07/10/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I called Morgan and Morgan because I took depo ******* and had had multiple meningiomas. I spoke to ****** on recorded line, and he asked me my ***. I provided it not knowing better. My daughter was concerned when I told her about this, and she called M&M and spoke to **** who stated that M&M does not ask for ***. He would not provide proof that they are a legitimate company or send a copy of that phone call to my email account. My daughter made numerous called to case manager **** ***** (on her voice mail her last name is Shawnessy) and to speak directly to ATTY ******* *****. I have had to call my bank and set up identity theft protection because i was asked my SSN and didn't think this could be a scam. This company has many complaints against them and is not accredited by BBB.

  Business Response

  Date: 07/11/2025

  ****, Im really sorry this happened. You were trying to get help and now have to worry about your personal info.

  Please contact us so we can look into this further and support you.

  Client Experience Department

  ***********************************

  Business Response

  Date: 07/11/2025

  Good morning, 

  Attached is an email from the Case Staff who contacted **** ******** and came to a positive agreement. 

  Thank you, 

  Client Experience Department

  ***********************************

• Initial Complaint

  Date:07/01/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Extremely Disappointed Would Not Recommend My daughter and I had a terrible experience with this company after our auto accident. Throughout the process, our case was mishandledcase managers were changed multiple times, and critical information was not properly transferred between them. The case managers we dealt with were often confused, unresponsive, and lacked the professionalism you'd expect from a reputable firm.They failed to provide updates, and when they finally returned my call, they were attempting to file the claim with the wrong insurance company. This kind of oversight is unacceptable and only added more stress to an already difficult situation.Despite their big name and heavy advertising, they did not deliver results and only made our situation more frustrating. Honestly, you might be better off representing yourself. I would not recommend this company to anyone looking for competent, compassionate, or organized legal support.

  Business Response

  Date: 07/01/2025

  Good Morning, Ms.Hence,

  Please know that we take your concerns seriously, and this matter has been escalated to the relevant parties for immediate attention.
  We appreciate your patience as we work diligently to resolve this issue promptly. Should you have any further questions or need additional assistance, please do not hesitate to contact us.
  Thank you for bringing this to our attention.

  Best regards,
  Client Experience Team
  ***********************************

• Initial Complaint

  Date:06/28/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  **** ******** forged my signature to obtain authorization regarding this company and credentials and logins to company and has failed to adhere to the directions that have been given to him. He needs to be incarcerated. He is guilty and is to receive life in prison in ***********, **.

  Business Response

  Date: 06/30/2025

  Good morning,

  We are writing in response to the recent complaint filed against our firm. After a thorough review, we can confirm that the individual who submitted this complaint is not, and has never been, a client of our firm.
  
  Additionally, the information and documents attached to the complaint have no connection to our office, our staff, or any cases we have handled. The claims made do not pertain to our business operations in any way.
  
  We respectfully request that this complaint be removed from our record, as it is both inaccurate and unrelated to our firm.
  
  Please let us know if you need any further information to assist in resolving this matter.
  
  Sincerely,

  Client Experience Department

  ***********************************

  Business Response

  Date: 06/30/2025

  ******, thank you for your message. We appreciate you taking the time to share your feedback. If you need any additional assistance in the future, please dont hesitate to contact us.

  Client Experience Department

  ***********************************

• Initial Complaint

  Date:06/26/2025

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Date of transaction: 6/16/25 Amount ********* The business promised to overnight a cashier's check once the hold for the deposit was up. On 6/26/25 the bank JPMorgan, ***** did not do as promised. As events unfolded the institution canceled my account and reported my deposited check as fraud to continue to hold the deposited amount as well as restrict me being able to access the deposited check. They claimed that due to in-cooperation of Morgan and Morgan they could not determine that the check deposited was real but were in communication with the law firm. Bankers had spoken with my attorney team but declared that the statement needed to be verified on a recorded line with the litigation team and would continue to withhold the deposit until they felt the check was verifiable or just close the account all together with no remedy to the issue at hand. As stated the institution declared sending an overnight cashier's check once the hold was up they even took my address again to send the check to. On this day they declared they would not be doing so as although certain members were told the check and funds were legitimate they would continue to withhold and restrict the accounts I opened with them. To further note Monday the account was opened and the deposit was made Tuesday the account was dubbed fraudulent and closed.

  Business Response

  Date: 06/27/2025

  Hello, 

  Thank you for your follow-up and for bringing these concerns to our attention.

  Please know that your situation is currently being reviewed by our internal teams, including Legal and Accounting. We are working to resolve the issue as quickly as possible and understand the urgency of your circumstances.

  As the matter is actively being addressed, we kindly ask that this second complaint filed with the BBB be closed at this time. We remain committed to working directly with you to reach a resolution and will continue to keep you informed throughout the process.

  We appreciate your patience and understanding.

  Sincerely,

  -Client Experience Team 

  Business Response

  Date: 06/27/2025

  Hello, 

  We are writing in response to the second BBB complaint submitted by Tamlyn Dortch, regarding a settlement check and related issues with her banking institution.

  Please note that this matter is already resolved due to the initial complaint received. As this second complaint pertains to the same issue, we respectfully request that it be marked as a duplicate and closed accordingly.

  We are continuing to work directly with the client to resolve the matter and are happy to provide updates if needed.

  Thank you,

  -Client Experience Team 

  Customer Answer

  Date: 06/27/2025

   
  
  Complaint: 23523631
  
  
  
  I am rejecting this response because:
  
  I was contacted by my case manager today, I am being told that they are talking with the bankers not the fraud team at JPMorgan. This is an issue. I am also rejecting this response because I submitted two complaints against Morgan and Morgan due to the complaint that has a case number is actually against JPMorgan not Morgan and Morgan. If BBB could also look into the other complaint you would see my actual direct complaint against Morgan and Morgan and the attached files with them.
  
  Sincerely,
  
  
  
  Tamlyn Dortch

  Customer Answer

  Date: 06/27/2025

  I have been informed that JPMorgan Chase was in the right to count the check as fraud as the check sent by Morgan and Morgan had been cashed. I will attach evidence that the check did not get cashed by me. So I am seeing that I have indeed been used by this law firm and that they essentially have kept the full amount. It seems they are not going to issue me any money at all as they feel that the money went somewhere even though it has not been given to me, the client. I am not sure what is going on or the legal steps that is available to me but I believe I have been frauded by a law firm or someone imitating a law firm. I was even contacted through a number that is not program by my case manager but the respondent is my case manager. 

  Customer Answer

  Date: 06/27/2025

  Attached is the evidence I have of when I officially received the money from Morgan and Morgan and that the day in question was when the check was printed, yet had been cashed. I received all funds on June 16, 2025.

  Customer Answer

  Date: 06/27/2025

  Attached is the evidence I have of when I officially received the money from Morgan and Morgan and that the day in question was when the check was printed, yet had been cashed. I received all funds on June 16, 2025.

  Business Response

  Date: 07/02/2025

  Hello, 

  We are writing in response to the second BBB complaint submitted by Tamlyn Dortch, regarding a settlement check and related issues with her banking institution.

  Please note that this matter is already resolved due to the initial complaint received. As this second complaint pertains to the same issue, we respectfully request that it be marked as a duplicate and closed accordingly.

  We are continuing to work directly with the client to resolve the matter and are happy to provide updates if needed.

  Thank you,

  -Client Experience Team 

  Customer Answer

  Date: 07/02/2025

   
  
  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID 23523631, and find that this resolution is satisfactory to me. Attached is the evidence I have of when I officially received the money from Morgan and Morgan and that the day in question was when the check was printed, yet had been cashed. I received all funds on June 16, 2025.
  
  
  
  Sincerely,
  
  
  
  Tamlyn Dortch

• Initial Complaint

  Date:06/25/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Morgan and Morgan represented myself and my parents in an auto accident. We were told that funds were set aside from our settlement added amount of $500 each for miscellaneous expenses that may have occurred after settling, and would be held for three-four months. We were then told that there were no additional expenses and we could expect checks to be mailed to us for the remaining funds. After multiple emails, calls, and inquiries, we have still not received the withheld funds and have even received a voicemail saying the money would be sent yet it has not been. These funds are owed to us from our accident. These funds were promised to me in February 2025 despite supposedly supposed to be delivered in 2024 and we have still not received them.

  Business Response

  Date: 06/26/2025

  Good morning, 

  Thank you for bringing this to our attention. We do see that you’ve been in communication with Morgan regarding the disbursement of the remaining funds, and we can assure you that this matter is actively being worked on.
  If you have any additional concerns or questions in the meantime, please don’t hesitate to reach out to us directly. We're here to help ensure this is resolved.

  Thank you, 

  -Client Experience Team 

  [email protected]

  Customer Answer

  Date: 06/26/2025

   
  
  Complaint: 23519635
  
  
  
  I am rejecting this response because i have been told this by several representatives since late 2024 and then again in February 2025. It will not be an acceptable solution until I am holding the funds in hand considering the size and success of the firm. 
  
  
  
  Sincerely,
  
  
  
  Kailey Albritton

  Customer Answer

  Date: 06/30/2025

  My case was resolved. 

• Initial Complaint

  Date:06/24/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This complaint pertains to an auto accident that happened on November 11, 2024. My car was totaled and I was trapped inside. This happened due to a guy road racing, losing control and flipping into my vehicle twice. I was transported to the emergency at *************** and into surgery for a broken tibia and fibula as well as a compound fracture. I also had a fractured sternum. I spent 3 weeks in the hospital and ended up with a rod and 3 pins in my leg. Til this day I am still not able to walk properly. This has caused a lot of continued pain and suffering. I just received a settlement check for $4,478.15. After everything I have been through and continue to go through, this amount is like a slap in the face. Not only do I need to pay off the totaled vehicle, but I also need to get another car. This amount is unacceptable. They advertise how they work " for the people" but I have also read about others who have been dissatisfied with them.

  Business Response

  Date: 06/25/2025

  Hello Diane, thank you for sharing your concerns. We’re truly sorry that you’re still in pain, and we sincerely hope things improve for you soon. Regarding the settlement amount, please know that we applied a fee reduction to help maximize your recovery which you are aware of because you signed it. Additionally, a lien had to be paid out of the settlement, which also impacted the final amount. By signing the settlement agreement, you acknowledged and accepted the terms, including the final distribution. We understand this may not ease your frustration, but we do wish you the very best moving forward.

  Client Experience Team

  [email protected]

• Initial Complaint

  Date:06/24/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On January 8 25 I was working and got hit by a car. I work for the post office delivering mail i was outside of my vehicle and got smashed between my van and her car. I waited a couple weeks to call a lawyer. When I did the first and only one I called was Morgan and Morgan. They excepted my case. I went to my reg doctors for tests but told lawyer I wasn't sure what's next. I went to a massage therapist she recommended pt. I told lawyer they said they would set me up with one. Sent me an address but nothing happened after that no appointment no call for 2 wks. Then lawyer called n asked how pt was going? I replied with nobody ever called for an appointment. She said they were supposed to and she would call me back. 2 more wks went by n she then called n said they were letting my case go. I said I'm not sure why cuz you guys never set me up with anything. She said I'll call you back. 2 more wks went by she then called n said nothing on the case has moved so we're letting you go.... not sure how they can do this if it was on their end on why the case wasn't being delt with. And now the other lawyers I've asked have said no they won't take my case and im almost "out of time".

  Business Response

  Date: 06/24/2025

  Good Afternoon,

  Please be advised that this individual has not been a client of our firm since 6/17/25. The legal team contacted the former client on that same day to explain the reason the case was turned down.
  For your reference, we have attached the communication from the legal team to the former client, along with the explanation provided for the case decision.
  We kindly request that this complaint be closed.

  Thank you,
  Client Experience

  Business Response

  Date: 06/24/2025

  Thank you for reaching out. We're truly sorry to hear about your experience and understand how difficult and frustrating this situation must be.

  The legal team did reach out to you on 6/17/25 to explain the reasons they were unable to continue with your case.

  We also see that your Case Manager made several attempts to follow up with you and assist with setting up medical appointments. We're sorry that things did not progress as expected and understand how disappointing that can be.

  We wish you the very best moving forward.

  Customer Answer

  Date: 06/26/2025

  They did not make several attempts for treatment! That's my problem they didn't send anything but an address to me! What does that do for me?

  Customer Answer

  Date: 06/26/2025

   
  Complaint: 23510671
  
  I am rejecting this response because: They did not make several attempts for treatment! That's my problem they didn't send anything but an address to me! What does that do for me?
  
  Sincerely,
  
  ******* ********

  Business Response

  Date: 06/26/2025

  Thank you for reaching out. We're truly sorry to hear about your experience and understand how difficult and frustrating this situation must be.
  
  The legal team did reach out to you on 6/17/25 to explain the reasons they were unable to continue with your case.
  
  We also see that your Case Manager made several attempts to follow up with you and assist with setting up medical appointments. We're sorry that things did not progress as expected and understand how disappointing that can be.
  
  We wish you the very best moving forward.

• Initial Complaint

  Date:06/22/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was involved in a car accident in 2020. I reached out to Morgan and Morgan to receive their service on the case. After signing to receive their service there were issues with communication and responsiveness from their case managers or attorneys at Morgan & Morgan. One lawyer ******* ****** called me one day to tell me that he would receive more as a promotion for himself if I was referred from local advertising he had done. I had no idea who he was and wanted fair service. Mr. ****** and his staff stated that he was out of the office due to health reasons and I was assigned another manager until his return. The other manager could not answer any questions and was unaware of the case. I had to call and verify and collect documents to get the ball rolling. I told them multiple times that I am a teacher, single mom and am in pain that had required me to lose time at work. I sent them all needed documents as asked and did whatever to expedite the case. The case took over 3 years to settle with minimal communication. I do not feel like Mr. ****** steered me right saying this is the most they will take and then stated he would take a small discount since he wasnt able to fully settle it within a good time frame. There are now issues with settlement negotiations, communication, and fee disclosures. These issues lead to dissatisfaction and I now have a doctors office stating that I have not paid their bill. The office of Thrive states that Morgan and Morgan settled the case and that these bills are now my obligation. The bill and possible any others should have been done correctly. I was told that they would handle the situation and it has done nothing but cost me more stress. I do not feel like I received accurate compensation or professional legal. I was called their office several times, sent emails and also text messages with no response.

  Business Response

  Date: 06/23/2025

  Hello, 

  We are sorry to hear about your experience with our firm and apologize for any inconvenience this has caused. 

  I noticed that since the filing of this complaint, your paralegal Ashley, engaged in a conversation with you this morning. 
  Now that communication appears to be back on track, we anticipate the successful resolution of this issue. Should you encounter any further difficulties or have additional concerns, please do not hesitate to reach out to us directly. We are committed to providing you with the assistance you require. 

  -Client Experience Team 

  [email protected] 

   

• Initial Complaint

  Date:06/20/2025

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am writing to file a formal complaint regarding how my personal injury case was handled by MORGAN&MORGAN firm, specifically under the direction of Case Manager M** S**. I was involved in a car accident in September 2023, and I hired Morgan & Morgan because I needed legal helpespecially since English is not my first language and I dont understand the **** legal system. Unfortunately, my experience has been extremely disappointing and financially harmful. I was misled, poorly informed, and pressured into a settlement without a clear explanation of the consequences, especially regarding outstanding medical bills.Summary of Key Issues:1. Poor Communication and Delays M**** S***** rarely responded to my questions in a timely or clear manner. I had to call customer service multiple times just to get updates. She was only responsive at the beginning of the case and when it was time to settle.2. Misinformation About Coverage: Now I owe nearly $5,000 in unpaid medical bills. Clearly, I was not covered as she claimed.3. After receiving the bill, I contacted your firm in early April 2025 and asked to speak with someone,I never heard back.4. Too late In a recent call with your firm (June 2025), I was told that per the contract, Im responsible for any unpaid balance. This is the first time in nearly two years Ive ever heard this. Had I known, I would never have agreed to settle without more clarity.I need a review of how my case was handled,clear and honest explanation of how the medical bills should have been addressed,someone to contact me with a ************* resolving the unpaid medical bills and avoiding collection or credit damage.Consideration for compensation or corrective action based on mismanagement of my case.I chose Morgan & Morgan because you promote yourselves as fighting For The People. I do not feel like I was protected. I was not properly advised, my language barrier was not considered, and I am now left in debt and confusion.

  Business Response

  Date: 06/23/2025

  Hello, 

  We are truly sorry for the lack of communication and can assure you this matter has been relayed to the relevant parties to ensure contact is made. 

  I apologize for the distress and inconvenience this has caused you. We value your trust and take our responsibility to advocate for our clients very seriously. Thank you for bringing this matter to our attention. 
  Sincerely, 
  Client Experience Team

  ********************************************

  Customer Answer

  Date: 06/23/2025

   
  Complaint: 23498077
  
  I am rejecting this response because they have had an opportunity to make it right and they continue to ignore my case and their responsibility to protect me.  This response seems like an automatic response and I am not satisfied with their effort to reach out to me to fix the problem once and for all.  The financial responsibility is still there, after I was not at fault for an accident involving an uninsured driver.  I was told I would be protected and that was a lie.  
  Sincerely,
  
  ***** *******

  Business Response

  Date: 07/03/2025

  Dear *****,
  
  Thank you for reaching out and sharing your concerns.
  
  We would like to clarify that once a settlement agreement is signed, it is considered final and binding. By signing the closing documents, it is understood that the client has reviewed, understood, and agreed to the terms and details presented therein.
  
  We truly regret if there was any confusion during the process, and we understand that language barriers can sometimes make things more difficult. However, we want to remind you that your case manager is fluent in your language and was available to assist with any questions or clarifications needed throughout the process.
  
  At this point, the settlement has been completed and, unfortunately, there is nothing further we can do. We appreciate your understanding and thank you for allowing us the opportunity to assist with your case.
  
  Sincerely,

  Client Experience Department

  ***********************************

• Initial Complaint

  Date:06/20/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Morgan and Morgan initially took on my workers comp case in 2020, assigned to **** ******. Communication was great, gave all needed documents requested for my case. In February 2021 my deposition was scheduled and completed via zoom. I was contacted August 2021 by phone and **** advised that the company was ready to settle. By September of 2021 I received and email telling me my case was being transferred to a different attorney and would reach out to me soon. He never did so I attempted to contact him and the legal assistant but no one ever got back to me. Some time in 2022 or 2023 I was contacted by another legal assistant just to update my medical and contact information.Received an email may 2025 saying my case has been dropped with no reason given. I attempted to reach out to see what happened, still not able to contact anyone.The only thing I want at this point is an explanation, was there something I did or didn't do? I just need them to explain how/why my case was dropped even though the opposing party wanted to settle back in 2021.

  Business Response

  Date: 06/23/2025

  Hello, 

  Thank you for bringing this to our attention. Please know that this matter has been relayed to the relevant parties to ensure proper follow-up and contact is made.

  If you have any additional questions or would like to discuss your concerns further, we encourage you to reach out to us directly at [email protected].

  Sincerely,

  -Client Experience Team