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Find a Location

Custom Vinyl Systems of Florida has 1 locations, listed below.

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    Business ProfileforCustom Vinyl Systems of Florida

    Windows
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.88/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/16/2015

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers windows, doors, and screen enclosure installation services.

    Business Details

    Location of This Business
    2110 SW 7th Ave STE 103, Ocala, FL 34471-7783
    BBB File Opened:
    5/15/2015
    Years in Business:
    10
    Business Started:
    1/1/2014
    Business Started Locally:
    1/1/2014
    Business Incorporated:
    8/17/2016
    Accredited Since:
    12/16/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Custom Vinyl Systems, Inc.
    • Custom Vinyl Systems
    • CVS Windows Florida (The Villages)
    • Ocala Windows
    Business Management
    • Phil Dolfi, Director
    Contact Information

    Principal

    • Phil Dolfi, Director

    Customer Contact

    • Phil Dolfi, Director
    • Karl Rothacker
    Additional Contact Information

    Fax Numbers

    • (352) 873-8111
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dan D

    1 star

    07/02/2024

    Ill share my experience & let you decide. Contract signed 1/10/24 with work started 2/7/24. Installer discovered a second door was delivered instead of a window. This is a four window/door unit that was temporarily installed and still there. The unit wasnt caulked so large cracks are still visible on the top and side. After threatening to post on BBB site, windows were delivered with planned installation 6/24/2024. Installer discovered a frame for the windows/ door was not delivered!! I asked but havent been given a delivery date. Dont expect to hear from them on job status, if you ask they wont know. They will respond with supply chain problems but neighbors havent experienced it with competitors. Ive been living with this for five months.Its beyond me how this company stays in business. I have told friends and neighbors to stay away because I dont recommend them. You decide!

    UPDATE:

    This posting is a follow up to my customer review posting on July 2, 2024 with Custom Vinyl Systems. 

    My previous review summarizes my frustration over lengthy delays with product deliveries over a six- month period. I now understand the owner did everything he could to speed the process given manufacturer constraints. I’m happy to say that the job was completed to my satisfaction on August 27th with final inspection on August 28th.
    I chose CVS because they have an excellent product that includes a five- track system with double insulating glass. I wish the company, and its owner, Phil *****, continued future success.

    Custom Vinyl Systems of Florida Response

    07/03/2024

    ****************************,Please believe me when I tell you that *** working as hard as I can to resolve this problem.Your order was placed correctly and made incorrect by the manufacture the first time. It was then reordered and made incorrectly again. I wish there was some way I could make it myself you would have your door tomorrow. It has been reordered again and I will inform you of an ETA as soon as I get It. Again, please remember that I am on your side in this matter.Sincerely *******************

    Local BBB

    BBB Serving Central Florida

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