Reviews

This profile includes reviews for Gunn Marketing Group, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Gunn Marketing Group, Inc.

  8046 Old County Road 54 New Port Richey, FL 34653-6457

• 

  Gunn Marketing Group, Inc.

  PO Box 1365 Tarpon Springs, FL 34688-1365

Review Details

• Review fromTimothy C

  Date: 01/16/2023

  1 star
  Preposterous Maze of Obfuscation! I received a letter in the mail with the name "Tourism & Travel Show 2022" on the masthead. It cordially invited me to attend a "fun-filled travel and adventure showcase," and in exchange for attendance I'd receive "two complimentary round trip airline vouchers." My wife and I went, and suffered through two hours of bombast and exaggeration by a representative of a company the speaker identified as "RSI Vacations," "Lux Vacation Resorts," and/or "Avalon Resort." They wanted $13,000 for 10 years of their supposed fantastic travel agent services. We said, "No thanks, give us our voucher." I took the voucher, followed the overwrought instructions and rules, and mailed in the form to "Customer Choice Rewards" in Tarpon Springs, FL. Over 90 days later, I get my SASE back, and this time it contains a voucher from an organization named "Vacation Advisor." This voucher requires me to send $100 (money order or cashier check only) with yet another Activation Form/Voucher. It also stipulates that we are responsible for a "reservation processing fee of $75 per person." Its terms and conditions are ridiculously extensive, to the point where it's become obvious that very few people would or could continue to climb down this rabbit hole. The limitations and rules and timelines are beyond reason. In particular, the flight needs to be from a "major airport," and I just discovered that for me, that's 240 miles away. The list does not include Tulsa, Little Rock, or NW Arkansas airports, which, quite frankly, it should. Now, here on the BBB site, I discover the organization name is "Gunn Marketing Group." In three short interactions, this entity has changed its name at least four times! Who are these people?! Even if Vacation Advisor is "licensed, bonded, and insured," it's still a fly-by-night, shady enterprise. I can smell a scam when I see one. This entire experience has been a con job. Luckily, I only out about three hours and one stamp from it.
  
  
  

  Gunn Marketing Group, Inc.

  Date: 01/17/2023

  Customer Choice Rewards is simply a mailing and fulfilment center. Companies hire us to inventory the offers that they use in their marketing and then mail them out to their customers. We have nothing to do with any of the marketing materials, mailings, sales presentations or any other aspect of their business. We have received numerous complaints from LUX customers and have canceled their contract with us and are no longer doing business with them. 

• Review fromB. P.

  Date: 09/21/2022

  1 star
  We sent $100.00 as instructed to activate a voucher for free hotel and airfare which we are informed are refundable. We tried to contact their affiliate company as indicated the Vacation Advisor of New Smyrna Beach FL to request for refund. Nobody would answer the phone nor emails. Either these companies are nonexistent or scammers.
  

  Gunn Marketing Group, Inc.

  Date: 09/22/2022

  To whom it may concern,Vacation Advisor is a licensed, bonded and insured seller of travel and travel agency that has been in business for over 30 years. We are not sure why you were not able to reach them by phone as they have an automated voicemail system and directory and have agents answering the phones during their normal business hours. Gunn Marketing Group is open during normal business hours and answering our phones. If you would have simply contacted us we would have been glad to assist you.

  B. P.

  Date: 09/23/2022

  We called several times around February or March this year because we have some questions to the number provided ************** and left messages with contact information, no return call. We sent emails to *********************** as what they provided, to be precise on April 1, 2022, May 12, 2022, June 22, 2022, no replies. As stated, they provided these contact information and we contacted them several times by phone and emails. We dont know why theyre implying that we didnt contact them or unable to contact them. This was deliberately ignored because we are asking questions and refund. We dont know how this company existed for more than 30 years as claimed. They have the worst customer service proven by us and almost all bad reviews and complaints that you read here.