Reviews

Review Details

• Review fromBRADY P

  Date: 07/28/2025

  1 star
  We are a small *********** doing Agriculture projects on private land. We sent a check to a vendor for the product needed and it was denied by ***. I was given a number to call for the reasoning behind the denial. I made the call and was told by the lady that it was still denied but I would have to send an email to find out why because she couldn't tell me due to privacy laws. I asked to speak to a supervisor and was transferred to *****. He advised there were only 2 options. 1 Send an Emai to find out what the denial reasoning was or 2 get the bank to call for verification and it would be taken care of. I chose option 2 and called my personal banker and gave him the required information. He called and verified funds with the *** employee only to be told it was still denied. We are talking a check written on an account that could cover the check 10 times over. He was also told I would have to send an email to find out why it was denied. When he sent me this information, I called ***** **** and asked why it wasn't taken care of like he said it would be. He checked again and said "Oh, I see the problem." put me on hold and came back to say it was all taken care of. All of this taking up most of my morning trying to get this project moving. This seems to be defamation to me. We now as a small LLC have no credibility with company from which we made the purchase. I am awaiting the Email to see if it states the reasoning behind their original denial.

• Review fromSara B

  Date: 12/05/2024

  1 star
  We have been in business since 1998, employing over 100 workers with 10 million a year in revenue, 300k a week in PR and AP. I was SHOCKED to have a check denied at a merchant for $2,606.32 not once but twice. As a banker for 15 years and a controller for 10, I went to the website to see how United *************** collects and processes checks. Other than stating a 96% approval rating, crickets.....My best guess? Your algorithms are way off. I did see they are members of ****, PCIDDS, and Worldpay, which I am familiar with as a former banker. We too, as a business, are members of these organizations and have credit established. Clearly, this company does not have the correct tools to verify funds.

• Review fromDonna H

  Date: 09/26/2024

  1 star
  United Tranzactions, LLC, just stole $4160.16 from my business account. I have filed a fraud claim with my bank. How can they write a check against my account? The first check in question was honored by my bank and I supplied them with documentation from my bank that it had cleared my account. They then went and wrote themselves a check against my account. This should be criminal.

• Review fromRoger L

  Date: 08/06/2024

  1 star
  This company denied my transaction. Call to them and they refuse to provide a reason.

• Review fromJessica T

  Date: 06/05/2024

  1 star
  Wrote a check to a building supply company and was contacted by the supply company that the check was denied. I called the ***** number and the person on the other end was very polite. He verified all of the information that was on the check, and it still would not go through. I know that we could write a hundred more checks of that amount from that account without issues. He told me that usually they receive these calls from the banks to clear this up and that due to privacy laws with our bank he couldn't give me the reason for the denial. What privacy laws when it's my own money? He suggested I contact my bank and 3-way call back and then he could tell them why it was denied and I could hear it then. Called the bank and he wasn't familiar with this type of occurrence and wasn't able to get any information from this company either. Cancelled that check, will rewrite it and hope for the best.

• Review fromLinda L

  Date: 05/10/2024

  1 star
  They get an Fnever had a check denied in my life until at a lumber store the clerk ran my check thru United Transactions..Im in a line of people and the clerk said your check was denied and gave me a United transaction number to calla man answered the phone and said he couldnt help me that I had to contact their corporate office to find the reason whyhere I am waiting with people behind **** knew I had ample money in the bank.used my **** card with no problem. Then I went to the bank to see what was going on with our bank account that weve had since 1967 and never had a check denial.the bank said I had money and no one contacted them.This is a sham company..and businesses are paying this company for protection.United transactions should be put out of business.someone somewhere needs to look in depth at their business practices.******

• Review fromMichelle L

  Date: 03/27/2024

  1 star
  If reviews were based on the old alpha grading, I would give UTA an "F". My husband and I drove an hour and a half from our home office to pick up our semi-truck from a company that made extensive repairs that totaled a very large bill. I wrote a check from our business account that had well over the amount needed to cover the check. It was ran through UTA and came back denied without a reason provided to either the company the check was written to or myself the owner. The payee was told they could not give them a reason and that I would need to contact them directly. When I called, they told me I would have to email their corporate office to get the reason for denial. I had them run it again and again it came back denied. They then told me I could have my bank call them. My bank called them and verified the funds were available finally after another hour and a half the payee was able to verify the check was good. Today (next day) I called UTA and asked to speak to a manager or supervisor. The supervisor told me I would have to email their corporate office to obtain the reason for the initial denial that information was not available to them. I asked if there was a phone number to their corporate office and she stated no she did not have a number. REALLY!!! I would NOT recommend using UTA to any business!!!!!!

• Review fromW. B

  Date: 02/22/2024

  1 star
  Our company specializes in construction, so we went to a local supplier and wrote a check on February 16th for materials on an upcoming job. After leaving we received a call from the supplier letting us know they run all checks through *** and our check was denied but no reason for denial was given. We were provided with a case number and a 1- 800 number for follow up. We immediately contacted our bank to get assurance nothing was wrong with our account, nothing was wrong. We then proceeded to call ***, and they could not provide us a reason for denial and said we would need to send them an email. I sent the email before getting off the phone with customer service. After not hearing back from *** I sent 2 follow up emails on February 20th and 21st. I made another attempt at contacting them through the ***** number on February 22nd. I was assured someone would get back to us shortly. Well, we did FINALLY receive an email response which did not include the reason for denial. It was a very generic reply that listed all possibilities of why a check could be denied. They did offer for us to fill out more paperwork and enroll in their VIP Check Writer Program so we wouldn't ever have this issue again, laughable. After speaking with our bank and letting them look over everything I believe this is bogus and they didn't have a real reason for denial therefore such a generic reply.

• Review fromDan L

  Date: 08/11/2023

  1 star
  This company just stole $3000 out of my account - I am researching now and filing lawsuits against them and my bank

• Review fromMary R

  Date: 01/27/2023

  1 star
  I had work done on my car at the dealership. I wrote a check out for the repairs, $682, and was told my check was denied by the service they use, UTA. No reason given except it may be because I dont write enough checks in order to have a good check writing history. I called my bank to see if my accounts had been compromised. According to my bank, my accounts we all in order and more than enough money in them to cover the check. Dealership would still not take my check because they could not get it to go through UTA. Guess Ill have find a new dealership that doesnt use UTA. I will not use any vendors that use UTA.