Reviews

Review Details

• Review fromTira M

  Date: 03/02/2023

  1 star
  I have been waiting for a paycheck since January. Everytime I contacted partner support someone would assure I'd receive my pay the next pay cycle that is two weeks apart. So far they haven't paid me for 3 pay cycles. That's 6 weeks not counting the two weeks I worked to get the paycheck. I let them know I wouldn't be able to pay my bills and the emotional stress it's causing but no help.

• Review fromRick R

  Date: 02/15/2023

  1 star
  Arise is terrible. There is no support. I accidently created a duplicate account i forgot i worked for arise back in 2012. A Chat representative deleted my old account and id number and gave me a new id and password. after exiting the chat i tried to log in and it said the credentials for my new account were invalid. here it is a month and no response ive emailed millions of times to try to get back into my account and nothing. This company should not be in business AT ALL they are so heartless

• Review fromLori F

  Date: 02/11/2023

  1 star
  Trying to contact Arise and speak with a live human is impossible. Their website is set up to prevent this. There is an AI bot that is useless. Trying to get information or correct a problem is next to impossible. The job situation is sometimes good, but the selections are often limited. There is also an attitude problem with the people who do work there. Pay and salary need to improve. A LOT.

• Review fromBrandon U

  Date: 02/11/2023

  1 star
  Horrible company. Stay away from them! I worked with Arise since 202o and out of the blue they just terminated my account. I dedicated a lot for that company for nothing! They did not even tell me why they terminated my account!! Stay away from them!!!

• Review fromGillian B

  Date: 02/07/2023

  1 star
  They hired an individual who stole my husband’s identity then sent us the 1099. They are SO smart and did their due diligence with their special background checks when hiring this idiot that they couldn’t put the pieces together. High five!!

• Review fromMalaki M

  Date: 01/22/2023

  1 star
  I asked for help to correct my Birthday. Spoke to someone via chat, **** told me to get a hold of my recruiter and they can fix that for me. I couldn't find my "recruiter" Then, I reached out to chat again and was told to email Registeration. I did and missed the first email but emailed back. I received an email now stating I have to speak with Partner Support to have my Birthday corrected for the Background Check. I'm being lead in circles and I feel like I'm being scammed. I spent my last ***** for the Background Check and now my BIGGEST worry is not being refunded after the link expires.

• Review fromTee M

  Date: 11/12/2022

  2 stars
  This company sounds good when looking for a remote job to be able to work from home. But when you apply and realize all of the stipulations that come with it, it can get discouraging and frustrating. You have to be hard wired with every piece of equipment used and they make you download a whole lot of things to your personal computer while also telling you that you cant have your virus protection. You have to train for a month or longer for 4-6 hours FOR FREE!!!!! And if you dont attend every training day you get dropped. Then you do not actually get trained as instructors dont even answer your questions all they say is have you researched this question. So when you start you really know absolutely nothing!!! To make matters worse when you start they cap the hours that you can work and at any given time can go in and delete your entire schedule and make you REMAKE Your schedule. Which is difficult because you have to play hungry hungry hippos to even get any hours. And then the expectations that they require of you are unrealistic but if you dont meet them your SOW can be terminated..

• Review fromBrian F

  Date: 10/21/2022

  1 star
  This is outrageous. The *** I worked for has been dissolved, yet Arise refuses to remove them from their system so I can service another ***. I have contacted them multiple times and each time they tell me they are sending an urgent email to their Supervisor and I will receive an email from them. I have yet to receive any email from Arise and the *** I worked for, KB ****************** LLC, somehow continues to operate within Arise Virtual Solutions' system, which is ILLEGAL, yet I can't get anyone to act on this. I called the US ******** of ***** and they refused to direct me anywhere and it seems impossible to file a complaint with any **************** of *****. If thinking about working for someone within Arise Virtual Solutions, be VERY careful about who it is and be prepared to get a lawyer. The contract I signed with KB Direct was violated, as I was also shorted nearly $400. My attempt to reach a resolution with KB Direct failed and when I quit working, because no one is going to work for free, their response was to terminate my contract. Something needs to be done and pressure needs to be put on Arise Virtual Solutions or more people are going to continue to get scammed. BEWARE potential employee.

• Review fromBrittany M

  Date: 10/04/2022

  1 star
  Did an interview with them via ****** Chat. The Interviewer had poor grammar. Once they stated that I got the job, they said ************ will provide you with everything needed for this job and it will be delivered to your address. Once your complete working materials are delivered, your training starts immediately. And you will receive video call during your training process for better understanding of your job." Then immediately after they messaged me "You will receive a check from the company which will be used to purchase everything needed and you will also be instructed on everything you have to do." When I asked why send a check to me when they should purchase the equipment for legal and tax purposes, they said "Because the company want you to be part of the purchase so you can have the payment receipt in your names as confirmation to receive the materials once they arrive. Nothing more! Thats the company process." When I pointed out their grammatical errors, they blocked me. I believe they are trying to scam people.

• Review fromRAINA W

  Date: 09/01/2022

  1 star
  I cannot get paid correctly and getting the run around. I am going to the ***** *********** today to file a complaint. They messed up my check and expect me to wait 2 weeks for them to give me another wrong check. Its obvious this next check is going to be wrong because they refuse to read my SOW to see how I am supposed to be paid. I have dropped all my time and looking for work elsewhere. I have contacted both providers and thanked them for the opportunity but ARISE refuses to pay me correctly and they cannot read or add. Why would someone start a company to penalize you for working for them. I have emailed management ************************* who is manager of Customer Success and he was completely useless. He lied to me at 6:00am saying he and his colleagues was going to look at this. Just for him to tell me oh you opened a ticket just respond to them and DID NOTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I have asked Chat and asked for a Supervisor or to speak with someone directly so we can solve this and move on NO ONE EXISTS! So as long as ARISE OWES YOU MONEY FORGET IT! OH AND IF YOU ARE DUE A REFERRAL FEE LOLOLOLOL GOOD LUCK THAT'S A SCAM WITHIN IT'S SELF.