Reviews

Review Details

• Review fromMi D

  Date: 06/20/2023

  1 star
  I began with Arise on 04/13/2023 I've been required to pay a fee of sixty dollars for a background check. Which is fine but when I changed departments it was requested that I pay an additional sixty dollars for a background check which is outrageous in that short amount of time. I have not been paid since I began. Also, there has been a multitude of technical issues that hinder my productivity from their remote desktop. I have brought these issues to my Team Lead with no results to assist my situation. I feel that their only concern is collecting the background check fee that is the only time that they will communicate it is an elaborate *******.

• Review fromSalihah W

  Date: 06/19/2023

  1 star
  They terminated my sow for inaccurate CES scores that hadnt been updated in 2 weeks. They also sent me a VOC snapshot with someone elses name on it but my CSP Id was attached to it. My IBO created a case for me but Im still losing money and all of my hours were taken from me that were already hard to get. I put a month into this program Im servicing without being paid. I should have read the reviews before I signed up with them because they are indeed extremely accurate. Ive begin consulting with a lawyer about wrongful termination for both ********** and ARISE. When it comes out that they terminated my sow when my CES scores were meeting program requirements because of a glitch in their system, I most definitely will be coming for lost wages because ********** nor ARISE honored the contract between ** and thats ILLEGAL. Please read the reviews before partnering with this company. They are scamming people.

• Review fromFrancita M

  Date: 06/06/2023

  1 star
  If I can review and give 0 stars I would, Do not waste your time and work here. Everything is good until their system glitches and says they cannot verify your identity and issue immediate termination with no point of contact before the problem arises. I sat in training for 4 weeks completed every homework sometimes up to 1hr after training and finally accepted hours for employment once training was completed. My account was closed with no explanation when I contacted arise via email, they stated that my account was terminated because they cannot verify my identity. Even though they have a signed affidavit before classes began with photos to prove identity. It's been almost 1 month and the account is still not restored even when I complied with every request asked from Arise to have employment restored because clearly an error. Email sent to registration@arise send proof of identity with 2 minutes of request and nothing after, no response at all, then I reached out to compliance@arise and to questions@arise Someone followed up on 05/12/2023 and requested more documents and stated that they will forward to necessary party, I am the only one that is following up and I'm guessing it's because I'm the only one not working but actually working to get my account restored. After today I gave up trying, I have never failed a QA once and if this is how they treat their employees I am glad I dodged that bullet, i will keep looking for work and promise myself to read all reviews before working for a company like this for 4 weeks with no compensation and working hours I still have not received payment for. I could go on and on but my thing is run, find another company keep running its a waste of time, their turn around is extremely high, this place is a revolving door I wonder why? Your company has failed me and so many others, when people work it's not because they have nothing else to do, IT'S BECAUSE they need the money. So playing around with people's time.

• Review fromDanielle W

  Date: 05/20/2023

  1 star
  They charged a $100 termination fee and I was never told that would a occur. It was also not listed ** any contracts. I will be looking into whether that is legal or not.

• Review fromAl J

  Date: 05/12/2023

  1 star
  Want to get paid half your worked hours 2 months after & a month of unpaid training? You may want to consider. Want to work with a company that doesnt care about issues youre facing then get penalized while reporting those issues that is out of your control? I think were working with something here. How about a company with no toll-free number for you to call for emergencies and/or assistance based calls? Sounds like the company for you.

• Review fromLouis G

  Date: 05/08/2023

  1 star
  Arise is one of F the worst companies that I have ever seen. They waited til after I went through the 1st day of class then they dropped me and ***** had an answer why

• Review fromJamie J

  Date: 05/02/2023

  1 star
  Paid for a back ground check to start with one of there accounts. Everything checked out and the week of the class start, i get an email saying the class is cancelled and will not be happening. Ok cool i know things happen and sometimes the needs of the business change. Yet dont tell me to look for another opportunity within the Arise portfolio and say oh you have to pay another ***** for another back-ground check for this new opportunity. Heck nah you not gone 30 dollars me to a nice come up. Im about to dispute that ***** fee with my bank and get my money back and say FK arise because they are full of that good stuff from the cows ****. Yep a total scam and some total BS.

• Review fromBettina B

  Date: 04/26/2023

  5 stars
  same! Just got a duplicate account removed. Login reset. Now, I cannot access the account. Worried about my social security info given! HELP!

• Review fromTiffany H

  Date: 04/22/2023

  1 star
  They have you in a class course for weeks not getting paid just to not take you on board. So you have wasted time in class course for free.

• Review fromTiffany S

  Date: 04/21/2023

  1 star
  How Arise Screws The ************* Them Fired!Than why do we have it and why are we coached to use it in certification it should be done away with this was something Arise created a few yrs ago and ITS STILL DONT WORK like they advertised it to So i am no longer going to use the self serv opt and I will adv those around me not to as well as tell my IBO to tell the company not to as well we all need to req inperson help immed outside of the vpn so that no time is wasted trying to get the pop up behind thinkscale One sec while I post in our FB group that per PS do not use Self Serve as it doesnt protect nor report your tech issue. Go str8 to liv e support everytime even if its a wait go there and req req req I am so sorry for the inconvenience that caused you Unfortuantely , No waivers are provided for self-service ticket.I dont need to waste a courtsey waiver for an *** ticket that was already given for that time we talked so what time is the courtesy waiver covering?Arise has got to do better omg....I either want the courtsey ticket to cover the time I reported the issue can that be done?and I thought that C Waivers are for when its not an Arise system issue,,,like your lights going out?Unfortunately, we cannot provide you courtesy waivers for 04/17 and 04/19 dates since it has already been more than 48 hours.This was an Arise system issue....The Tech person literally took over an hr fixing five9 are you kidding me It hasnt been 48 hours from the 4/19 issue that issue was at 12:30 Its only 10:15 and ill be sure to let the client know as well why this issue is effecting agents CA% and could be poss putting agent in danger of SOW violations due to the Arise system I was told to contact you by Tech Support May I know the what request ?did you read what I posted?it literally shows you exactly how the conversation went on 7/19 Yes, I did Now the client blames you, the agent for low CA due to Arise crappy systems hardly working, slow support and terms your SOW